Pros (+) All was well with hotel, staff, and location. English speaking staff.
Cons (-) Rooms are quite small and very basic.
3 stars
Hotel Loreto
Photos of Hotel Loreto
Overview
Convenient ski access, steps from Patronato Skiing and snowboarding are not the only attractions at Hotel Loreto, where you can sip cocktails at the bar/lounge and take advantage of a rooftop terrace and complimentary wireless internet access. Hotel Loreto offers 23 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. This Santiago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Hotel Loreto
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Elevator
- No smoking
- Upper floors accessible by stairs
- Designated smoking area
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
General
- Hardwood or parquet floors
- Solarium
- Telephone
- Storage available
Outdoor
- Terrace/Patio
- Grill
- Balcony
Dining
- Minibar
- Bar/Lounge
- Food can be delivered to guest accommodation
Parking and transportation
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Laundry service
Bedroom
- Socket near the bed
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Pool and spa
- Hot tub
Workspace
- Desk
Things to do
- Bicycle rental
Family friendly
- Cribs available
Reviews of Hotel Loreto
7.7
Good
735 verified ratings
Wonderful
380
Very good
158
Good
103
Okay
38
Fair
19
Mediocre
15
Poor
22
Summary of reviews
Guests say
Guests appreciated the friendly and helpful staff, as well as the convenient location of the hotel. However, many reviews highlighted significant cleanliness issues, including unpleasant odors and poorly maintained rooms. Overall, while the service and location received positive remarks, the cleanliness of the hotel was a major concern for guests.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.7 out of 10
214 reviews
8.8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
Hotel Loreto offers a variety of unique amenities, including daily housekeeping, contactless check-in/check-out, a fully equipped kitchen, and a shared lounge/TV area.
How is the hotel's customer service?
Guests have praised the hotel's customer service, with many mentioning the very friendly and extremely helpful staff who went out of their way to assist them during their stay.
What can guests expect from the hotel's breakfast?
The hotel provides a very good breakfast, which has been highlighted in many reviews as a wonderful aspect of the stay.
Is the hotel's location convenient for exploring nearby attractions?
The hotel's location is ideal for exploring nearby attractions, with popular places within walking distance and the Beau Art Museum and creative neighborhood with great restaurants located very close by.
How is the cleanliness of the hotel?
Guests have described the hotel as clean and comfortable, with staff going out of their way to ensure a pleasant and hygienic environment for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
February is considered the low season, which could be a great time to visit for those looking to avoid crowds and potentially lower prices.
Take Advantage of Nearby Attractions
The hotel is conveniently located near several popular attractions, including the Museo Nacional de Bellas Artes and the Patio Bellavista, making it easy for guests to explore the area.
Check Room Size and Amenities
Some guests noted that certain rooms, such as Room 105, were smaller than expected, so it's advisable to review room details and amenities before booking.
Inquire About Breakfast Inclusions
While some guests praised the breakfast, others were surprised by the absence of breakfast despite booking a place with breakfast included. It's recommended to confirm breakfast inclusions at the time of booking.
Be Mindful of Noise Levels
A few guests mentioned issues with noise, such as poor internet signal and disruptive machine noises. Light sleepers may want to consider this when selecting a room.
Consider Transportation Options
The hotel offers various shuttle services, including airport and ski shuttles, which can be convenient for guests looking to explore beyond the immediate area.
Confirm Room Facilities
Some guests encountered issues with room facilities, such as non-functioning phones and TVs, so it's advisable to check the functionality of these amenities upon arrival.
Take Note of Safety Measures
The hotel has implemented various health and safety measures, including contactless check-in/out and enhanced cleaning, providing reassurance to guests concerned about health protocols.
Engage with Knowledgeable Staff
Several guests praised the helpful and friendly staff, particularly mentioning individuals like Ignacio and Cristian. Engaging with the staff for local recommendations and assistance can enhance the overall experience.
Location
Loreto 170, Santiago
What's nearby
- Santa Lucia Hill0.6 mi
- Plaza Baquedano0.6 mi
- Plaza de Armas0.6 mi
- Pontificia Universidad Católica de Chile0.6 mi
- Catedral Metropolitana de Santiago0.6 mi
- Santuario del Cerro San Cristóbal0.7 mi
- Mapocho Cultural Center0.7 mi
- Santiago Metropolitan Park0.8 mi
- University of Chile0.9 mi
- Plaza de la Constitucion0.9 mi
- Palacio de la Moneda1 mi
- Santiago City Centre1.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Loreto
Low season | May |
|---|---|
High season | August |
Average price (weeknight) | $69 |
When to book a room at Hotel Loreto
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Loreto
FAQs when booking at Hotel Loreto
Nearby hotels and places to stay
Closest
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See most recommended stays in SantiagoGood to know
Value for money | 7.7 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Santiago Arturo Merino Benitez |
Distance to airport | 8.7 mi |
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