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Pros: The crew was realy nice

Pros: Brand New air plane

Cons: Food

Cons: Everything perfect . Marcia was very professional and very helpful person boarding at the gate . Employees like her makes the difference . Tks

Pros: O lanche foi diferente do habitual e bom.

Pros: Aircraft and crew service was excellent. Seats were not too comfortable

Cons: More leg room would have been nice for 14+ hours flight

Cons: I pay for the airspace above my seat - I didn't get it! Flight attendant obese and not me twice. QF need to lock their cattle class seat backs - insufficient seat pitch to allow leaning.

Pros: Good comfort service

Cons: Hour and half taking off, many seats were unusable because of a chute malfunction

Pros: Smooth flight

Cons: Better informed available for self serve in back

Pros: Everything very smooth, employees very pleasant, very efficient arrived early the seats were comfortable, enough room to stretch, food was decent, not all airlines operate this way anymore.

Cons: Need air freshener in the washrooms

Pros: The crew was friendly

Cons: Made us take another yellow fever shot (500$) although we told them we already had one. Just did not have the certificate on hand. If we returned home to get same would miss flight

Pros: The food, the crew.

Cons: The leg room is almost non existent. I'm 5'2 and was super uncomfortable.

Cons: no luggage cost were included and because I had two short flights I paid $200 usd twice costing me an additional $400 dollars

Cons: Very comfy seats and a lot of leg room. There was no soap in the bathroom though.

Pros: The airplane was brand new.

Cons: Nothing

Cons: Be clear and honest about late departures

Pros: Nice crew. Free movies.

Cons: Temperature in cabin was extremely hot and dry.

Pros: The fact that I made it to my destination on time was good. Flight attendants were very professional and attractive, pleasant to speak with.

Cons: It was a couple days ago and I had had a long previous day so I don’t recall anything that was so out of place that really requires any improvement.

Pros: My experience was horrible. Aeromexico canceled my sons flight without notice or reimbursement, they forced me to abandon my minor son in a foreign country and extorted me to pay for a new return ticket on top of what I already paid through kayak.

Cons: Not allow the airlines to cancel your ticket, extort you to buy another and force you to separate from you minor children leaving them in a foreign country. Horrible experience to say the least

Cons: Seat space

Cons: Flight overbooked, they assigned me a seat 5 minutes before departure

Pros: Very nice crew

Cons: Limited alcohol

Pros: The crew did their job well but they made us check in our carry on luggage unnecessary which delayed me leaving the airport.

Cons: If they had not made us check in our carry on

Pros: Nothing. Didn’t get to take the trip and had no customer service to assist in any respect to have a voucher or credit or anything. Garbage

Cons: Everything. Coronavirus lock down sucks, but some sort of accountability would be nice for having my money simply stolen.

Pros: The fact that I made it to my destination on time, Barely. The crew was professional but not too involved, mostly hung out in the back of the plane having personal conversations. Pilot was very dry, and I really didn’t feel welcome to be a passenger.

Cons: The boarding process is ridiculous, rush everyone to a bus and just to sit on a plane for an hour?! That’s the dumbest thing I’ve ever seen experienced during a flight. What were the flight attendants doing?? Nothing. Didn’t offer any water or a misery of a snack while we waited. The pilot didn’t tell us anything, like where we were in line for departure, or what the hold up was. Very poor flight experience. I will avoid Mexico City airports and Aeromexico for a while...please contact me for more details. Thank you.

Pros: Crew was ok

Cons: The flight is usually 3 hours it took 4 and a half . Don’t know why Capitan didn’t mention a thing

Cons: No veg option on overnight flight No orders of special meal online Keep changing gate Had to put bag up when fit under seat

Pros: I wi not use aeromexico again

Cons: Everything, see prior notes

Cons: Dirty plane, plane was late and my screen didn't work. Flight attendant was flippant.

Pros: The crew was great except the pilot.

Cons: The worst landing I have ever experienced. We hit the ground very hard, it was jarring.

Cons: Seat space

Pros: Fast and courteous service. Hassle free. I would most definitely fly again with Aeromexico.

Cons: Interjet is a really great airline- best seat pitch in the “economy” class. They deserve your business!

Pros: Crew were very respectful and friendly

Cons: interjet needs to let us know if we are being charged luggage after booking.

Pros: average flight

Cons: I went to bathroom at beginning of flight. No soap or sanitizer. I asked attendant. With complete lack of interest she agreed no soap and told me no sanitizer! So she knew at beginning of flight! How are they !!going to bathroom and serving us without washing their hands!!? I rated food as poor as I would not accept any beverages or food from them. Gross!

Pros: La peor aerolinea del mundo. No vuelvo a subirme. Es un abuso los atrasos.

Cons: Que contraten gente capaz

Cons: Seat space

Cons: Our itinerary changed months ago. We showed up at 4:00 am for our (new) 6:00 am flight expect that delta hadn’t alerted the Tuxtla Gutiérrez airport of the change so we had to go back to our original itinerary of flying out at 9:30 am. We were NOT happy to have gotten up at 3:00 in the morning with the kids to end up having to sit an extra 3 hours (5 hours total) in a tiny airport to fly out at the original time I had chosen.

Pros: Service was great

Cons: Nothing

Pros: Nothing exceptional, but it got me there smoothly and in one piece.

Cons: I found the seats to be particularly uncomfortable but otherwise nothing was wrong.

Pros: Crew was ok

Cons: The flight is usually 3 hours it took 4 and a half . Don’t know why Capitan didn’t mention a thing

Pros: Nothing.

Cons: Disaster of a flight - two hours late and blew connections in Mexico City for 11 people in our group.

Cons: An extra food option could have been better. Very nice flight overall

Cons: space

Pros: Service was great

Cons: Nothing

Pros: The crew did their job well but they made us check in our carry on luggage unnecessary which delayed me leaving the airport.

Cons: If they had not made us check in our carry on

Pros: Everyone was perfect...!!

Cons: Real meal is necessary, we appreciate the snacks but real meal is necessary.

Pros: Fast and courteous service. Hassle free. I would most definitely fly again with Aeromexico.

Pros: I wi not use aeromexico again

Cons: Everything, see prior notes

Pros: Nice crew. Free movies.

Cons: Temperature in cabin was extremely hot and dry.

Pros: The fact that I made it to my destination on time, Barely. The crew was professional but not too involved, mostly hung out in the back of the plane having personal conversations. Pilot was very dry, and I really didn’t feel welcome to be a passenger.

Cons: The boarding process is ridiculous, rush everyone to a bus and just to sit on a plane for an hour?! That’s the dumbest thing I’ve ever seen experienced during a flight. What were the flight attendants doing?? Nothing. Didn’t offer any water or a misery of a snack while we waited. The pilot didn’t tell us anything, like where we were in line for departure, or what the hold up was. Very poor flight experience. I will avoid Mexico City airports and Aeromexico for a while...please contact me for more details. Thank you.

Pros: Affordable prices

Cons: Boarding process very desorginized

Cons: Check in. A nightmare Boarding. A nightmare Waiting 1 hour for the bags to arrive. A nightmare

Pros: This is what an airline should be like in the US - 1 bag checked without fees, food - snacks and light meal (even on short flights), LEG ROOM, reasonable airfares. Thankfully I live near a Canadian airport. Greedy US airlines with its no-service-unless-you-pay could take a lesson.

Cons: I am completely satisfied with the airline and its services.

Pros: Aeromexico’s service during check in and boarding is the worst I’ve experienced so far. They are so unorganized that wait lines are so long and can take hours that you can easily miss your flight. The staff is just around not helping at all, not doing much to put order and make lines move faster. It’s not the first time this happens to me, it’s just the way they operate and not setup for busy travel days.

Cons: Make it to the airport 4 hrs earlier, 3 is not enough at least at the Mx city airport

Cons: 1h late departure, but we arrived at the expected time. Seats were not very confortable, but everyone had an individual tv. We bought a flight Montreal-Mexico-Panama City, but for some reasons, it was impossible to get boarding passes for the second part of this flight... We had to check-in again in Mexico city.

Cons: Interjet is a really great airline- best seat pitch in the “economy” class. They deserve your business!

Pros: Crew was friendly

Cons: Timing. Left an hour late missed connecting flight

Pros: Quick flight.

Cons: The plane was very hot

Pros: Good airplanes and fairly comfortable.

Cons: Un approachable inflight crew. Dirty lavatories.