Cons: Car was a disaster total wreck 100 dents and stains on the upholstery promised Tahoe and had to settle for KIA van
2.0 MediocreMar 11 2019
Pros: Tried to pick up the car early was told I had to wait hours until noon then was told at noon nothing was available and then they were going to downgrade the car so it would be cheaper I said I didn’t want the insurance they insisted and it was double the price. Return day also inchangable.Cons: Customer service
2.0 MediocreJan 7 2019
No car availableCons: Basically I got reservation code and no car available. Not sure I can or should trust this service in future
2.0 MediocreDec 28 2018
Very badPros: NothingCons: We had a deal to rent and there was no info that thy will freeze us 6000€ on the card what was not possible so we could not rent it in the end!!!!!!!!!!!!
9.2 ExcellentApr 5 2018
Great dealPros: Check-in and check-out quickly. Great deal. Less price.Cons: I suggest clean the car better.
10.0 ExcellentJan 16 2018
Simple, fast, economyPros: Simple, make the reserve by internet. Low price. Excellente car.Cons: The dependent on counter must be friendly and smile. if yoy dont like this job, leave it.
2.0 MediocreDec 31 2017
Deceptive business practicesPros: Car itself drove fine, although one side had major body damage that had not been fixed.Cons: The total cost was nearly 40% more than the quoted price. Although the booking indicated that the final cost included various fees and taxes, they took that cost as the base and added additional taxes/fees. They had two versions of the rental contract, one showing the lower online price, and another for the actual cost. They would not honor the online price.
2.0 MediocreDec 28 2017
terrible customer serviceCons: Car ordered was not available. Told Kia would be swapped for the ordered mustang. No upgrade or discount offered. When agent was instructed to provide mustang or refund, agent refused to serve and provide service. Long lineups in PBI and no in terminal rentals available.
8.0 ExcellentDec 11 2017
Buena, falta por aprender aúnPros: Buen auto. Limpio. Económico. Cumple.Cons: Falta más enfoque al cliente. Uno arrienda para evitar problemas y ganar tiempo.
Car Was Late & They Tried to Charge Us for DamagePros: The car was in good condition.Cons: The car was not ready on time. Also, when we returned the car, they tried to charge us for damage that must have been there when we rented the car but it was so miniscule that no one noticed it. The front bumper was misaligned by millimeters. We had to squat down and stare closely to even notice. Finally, over three weeks later, it seems they decided not to charge us because I received a final receipt that did not include a charge for the "damage". I know no one wants to admit that they damaged a rental car, but really--we didn't. What's more, I could have driven this car for years and never noticed.
Pros: Car was relatively new, well kept and clean.Cons: Pick up and drop off was horrendous. ACE is not the actual rental company, Econo Rental had the reservation, but under a different number. I found it after searching the rental desks at the airport for an hour and asking dozens of people in the rental area. Bait and switch!!
Pros: When we arrived the car was not available.Cons: The whole process sucked. NO car available despite a conformation.
4.8 OkayJan 4 2019
Money rippingPros: The car was clean and good, like promisedCons: Significant extra price for obligatory insurance. Got car with a bit leftover of gas, and was told that can return with any amount in tge tank, but on return was demanded to fill up to a quater of rank (a lot of quarrel for $10 worth of fuel, very frustrating). Still waiting the estimate for the flat ture (small puncture in the airport)
5.6 OkayMay 8 2017
Not the correct pricePros: The car we got in the end was clean and drove just fine, and they gave us a little discount due to other car not available.Cons: We did not get the car we ordered (would have to wait 2, 3 hours), so we took a car from the economy class, which was priced more expensive then the car we ordered (small SUV, automatic). And after checking the price of the car we ordered, the price was dubbel the Kayak price.
3.6 MediocreMar 21 2017
Cons: I have picked up the car at Santiago Aeroporto (SCL). According to the recommendation of Kajak, the insurance was booked with Allianz. For unclear reasons, the insurance was not accepted by Avis and demanded $ 4,500 deposit on the credit card. The car itself was pretty damaged, alternative was not given. Obviously the SUV has survived an accident. Overall, Avis tried and has fulfilled the usual rip-off on rental car stations. Last but not least: Any reaction to my complaints have not reached my email account.
2.0 MediocreFeb 27 2017
Did not rent the car in the endCons: The pickup time was wrong and when I tried to update the time, the price went up
8.0 ExcellentFeb 26 2017
Avis Employees Step Up to the PlatePros: For some reason, the Avis computer insisted that we owed much more money than our reservation stated, and employees at both the pick-up and drop-off struggled to bring it into conformity with the reservation, spending well over an hour to do so. Finally, one of the managers found a workaround. We still paid slightly more than the reservation promised and it was frustrating to wait around, but the patient service of the Avis staff was remarkable and turned it into a satisfactory experience. Note that this required some calm prodding by me. The SUV we rented proved to be an excellent vehicle.Cons: Avis tried to charge much more than our emailed reservation stated. The inside of the vehicle's windshield had apparently been smeared with a dirty rag--easily fixed.
4.4 OkayFeb 19 2017
Turmoil in the middle of rentalPros: I'm not sure how much it cost me in telephone roaming charges. I have to see on my phone bill when it arrives, But I was called twice during the rental to first, provide my credit card a second time and second, on the fourth day of the rental, I was asked to trade out that vehicle for another one. This isn't easy in the US and in Chile, when I don't have telephone connections and the language, it makes it very complicated. I still am mystified why my vacation stopped and had to focus on Avis emergencies.
9.2 ExcellentJan 26 2017
ChilePros: Everything except the SatnavCons: The Garmin Satnav. Didn't recognise some of the towns in Chile. Google maps was better
2.0 MediocreJan 23 2017
Cons: Avis didn't respect out reservation. We had no car.
4.0 OkayOct 27 2016
Didn't have car we reserved and were not preparedCons: They didn't have the car we reserved and were not very helpful.
Pros: Location of car rental.Cons: Customer service and they have us a car that was not what we reserved because they say they didn’t have cars. It was a bad experience overall.
2.0 MediocreJan 3 2017
Thrify let us downPros: I liked the process to book online, that was fast. However, when we arrived the company told us there was no car. We cancelled the booking and left dissapointed. Real let down and caused a lot of stress.
Pros: Staff was friendly at pick upCons: Agency didn’t have correct car as reserved Slow pick up Car didn’t have full tank of gas then they needled us for fuel costs at drop off
2.8 MediocreJan 8 2019
Bad service, terrible carPros: Person at drop off was friendlyCons: Car was not ready at reserved time. Told to wait 1 hour. It was nearly 2 hours later when a car was available. It was old and poor condition auto. Several days later the battery died and the car could not start. Overall a terrible rental car experience.
2.0 MediocreJan 4 2019
Cons: i reserved a car and when i arrived there were no cars left. me and a number of other people in line had to change our plans because they didn’t have the cars we reserved. and not even an apology.
2.0 MediocreJan 7 2018
Cons: la camioneta estaba absolutamente sucia, una luz delantera no funcionaba, el olor adentro de la camioneta erra horrible, me la entregaron casi una hora mas tarde, el embrague no funcionaba bien. definitivamente no voy volver a rentar nunca mas en national un desastre
2.0 MediocreMar 19 2017
Only "National" feature was green sign. Rip off frPros: New tires. Car worked.Cons: $3500 credit card hold on top of $70/day rate without LDW, no map, poorly marked and hard to find return in airport, car scratched, dented, and paint splotched every side.
Santiago, Chile has a lot to offer, from the Museo Interactivo Mirador to the Fantasilandia Amusement Park, and many other wonderful parks dotted around. The most convenient and flexible way to see all the major attractions is by renting a car for your stay to make sure you see everything according on your own terms. Don’t waste time and energy with public transport and expensive cabs, but get your own wheels and make the most of your visit.
Santiago’s International Airport is about 11 miles from Santiago center, so it is a great way to start the trip by picking up a car directly at the airport’s rental car desks. Follow the signs upon arrival to the car center and choose from various companies, including Alamo, Europcar, and Sixt. The fastest way into Santiago is via the Costanera Norte (to the Plaza de Armas).
Santiago is a big metropolitan city and, therefore, can have lots of traffic, so patience is definitely a must when driving in the city. Having said that, it is much easier to find an alternative route with a car than being stuck in traffic with a bus where travelers are dependent on the route the bus has to follow. When venturing outside of the city to explore the beautiful Chilean countryside, traffic decreases dramatically and a great ride is practically guaranteed.
Rush hour in Santiago is a time to be avoided, if possible, as the cars are moving even slower than in regular traffic and waiting times can go up to one hour. Usually, rush hour is on weekdays between 8 and 9:30 am and 6 and 8:30 pm, and downtown gets especially clogged up with commuters.
25% of our users found rental cars in Santiago for $33 or less
Book your rental car in Santiago at least 4 days before your trip in order to get a below-average price
Off-airport rental car locations in Santiago are around 2% cheaper than airport locations on average
Mini rental cars in Santiago are around 49% cheaper than other car types, on average
FAQs about renting a car in Santiago
Some car rental companies in Santiago which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Avis, Budget and Europcar
On average a rental car in Santiago costs $42 per day.
In the past 72 hours, the cheapest rental cars were found at Europcar ($26/day), Ace ($30/day) and Chilean Rent A Car ($36/day). In the last 72 hours the cheapest rental car price was found at Europcar Av. Vitacura 5315 null (2 miles from city center).
Based on ratings and reviews from real users on KAYAK, the best car rental company in Santiago is rentalcars.com (6.3, 50 reviews).
Yes, automatic cars are available in most car renting companies in Santiago. As cars with manual transmission are more common in many countries, you might have to pay an additional charge for renting an automatic car.
The average gas price in Santiago is $4.80 per gallon over the past 30 days. Filling up a gas tank costs between $58 and $77, depending on the car size.
Economy (Kia Rio Hatchback or similar) is the most frequently booked rental car type in Santiago.
A Economy car rental in Santiago costs $32 per day, on average.
A Mini car rental in Santiago costs $25 per day, on average.
A Standard car rental in Santiago costs $64 per day, on average.
In Santiago, cars are most frequently rented at Avis (Customs Area) (8 miles from city center).
On average a rental car in Santiago costs $296 per week ($42 per day).
On average a rental car in Santiago costs $1,268 per month ($42 per day).
Bear in mind that most cars in Chile are stick shift, so, if you are not used to driving a manual car, prepare to pay more to rent an automatic one. Generally, a smaller car is a wise choice when driving in the city, as it squeezes through the lanes easier and can fit into more of the limited parking spaces the city has to offer.
Speed limits are given in km/h in Santiago and in all of Chile. In the city, there is a maximum speed limit of 50-60 km/h (31-38 mph). Rural country roads allow up to 100 km/h (62 mph) and the highway permits 120 km/h (75 mph). Always look for posted signs and adhere to the given speed limits, even if residents go faster.
The average price for gas is around 778 Chilean pesos per liter ($4.60 per gallon). Gas stations in Chile are not on every corner, so seize the opportunity to get gas whenever it presents itself. “Bomberos” are the station’s employees who will come to assist with the refilling of the car; travelers should always check the pump before the bombero starts refilling, to make sure it is set to zero.
Street parking in Santiago is metered, so always check at the sign to learn what the time restrictions are and how much it costs. Alternatively, there are also parking garages and lots available, such as the Republic Parking System Chile or the Republic Parking Santiago Downtown. It is also worth asking the hotel or accommodation if a parking space is included, as that would be the easiest solution. Also remember to never leave any valuables in your rental car.
Finding the right price, understanding the add-ons and staying up to date with policy changes can be a challenge. That’s why KAYAK has produced the ultimate guide to renting a car to help you cut though the jargon and make the right choice for your rental car. Find tips and insights for how to book your rental, what car rental insurance you’ll need, how to deal with a car rental agency and what extra fees to expect (and avoid!).