Hotel Hammer is a great choice for a stay in Schwarzenberg. Guests looking for a bite to eat can check out Restaurant Hammer, which serves local cuisine. A terrace and a garden are other highlights, and rooms offer up nice touches like premium bedding and bathrobes.
The hotel has nice views of the moutains. The facility is clean. The young staff work hard and are very nice people, but they seems to be overworked, and rarely smiled the whole time we were there. The owner was kind of stern and all-business. She was probably stressing out, due to lack of manpower at her place, but that was no reason to put that on us (the guests). She seemed to have no patience, unfriendly, and didn't smile much. For examples, she didn't say 'good morning' to us when we came down for breakfast, until we said it first. When we checked in, we have to wait for 15 min. before she finished what she was doing to get to us. When we checked out, she was on the phone, I waved goodbye, but she didn't acknowledge. The floor of the hotel is very screechy. And the walls are paper-thin. We felt every steps of the people above us, and all the noises/conversations. So we were often awakened up by the people around us. We wanted to check out after the first night, if it was not because we still had to pay for the whole 3-night booking. This is not the personal experience we were expecting from a romantic/serene B&B.
Pros: Clean. Nice view of the moutains.
Cons: We don't feel welcomed at this hotel, particularly due to the attitude of the owner. Screechy floor. Sheep bells in the early morning. Shared bathrooms.
The staff was soooo friendly...the food was amazing and the rooms were just perfect! It was a perfect retreat from the bustling city of Lucerne.
Pros: The food!!
