Arrive 45 minutes early. No one at the desk. Maid finally appears, calls someone and lets me into a room. 10 minutes later someone calls to get the paperwork done. I had a reservation. Heater doesn’t ...
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Amenities at Melrose @ Seabrook, BW Signature Collection
- Adults only
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
Reviews of Melrose @ Seabrook, BW Signature Collection
6.9
Okay
1046 verified ratings
Wonderful
333
Very good
91
Good
105
Okay
74
Fair
96
Mediocre
85
Poor
262
Summary of reviews
Guests say
Guests consistently praised the hotel's location and found the breakfast to be a positive aspect of their stay. However, there were widespread complaints about cleanliness, with many reviews mentioning dirty rooms, stained linens, and the presence of bugs or roaches. Service was also criticized, with reports of unhelpful or rude staff and inadequate housekeeping. While some guests found the beds comfortable, others reported discomfort. Overall, the negatives, especially regarding cleanliness, outweighed the positives for many guests.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
7.6 out of 10
889 reviews
5.8 out of 10
53 reviews
6.4 out of 10
1 review
4.9 out of 10
3 reviews
All reviews
Pros (+) Awesome WiFi super comfy beds and it’s quiet
Cons (-) Nothing
Pros (+) They had new furniture, carpet, and overall a decent facility.
Cons (-) The place was just poorly kept up. I arrived on a sunday and the garbage was overflowing out of the trash bins and outside of everyone's doors. They are in the process of swapping furniture but it was...
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's amenities?
Captain Inn & Suites offers an indoor pool, bicycle rental, and a fitness center, providing guests with opportunities for relaxation and staying active during their stay.
Are there any concerns about cleanliness at Captain Inn & Suites?
Some guests have mentioned concerns about cleanliness, including stained sheets and the presence of bugs. The hotel has been recently refurbished, and the staff is committed to addressing any cleanliness issues promptly.
What are the best times to visit Captain Inn & Suites?
The high season at Captain Inn & Suites is in July, while the low season is in September. Visitors may want to plan their stay accordingly to make the most of their experience.
How is the customer service at Captain Inn & Suites?
Guests have praised the staff for being friendly and informative. However, some have mentioned challenges with customer service after 9 pm. The hotel's 24-hour reception ensures that guests can always reach out for assistance.
Is parking readily available at Captain Inn & Suites?
Captain Inn & Suites offers free parking, providing convenience for guests who are traveling by car. This amenity adds to the overall value of the hotel's offerings.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Avoid Ground Floor Rooms
Several guests reported issues with cleanliness and pests in ground floor rooms, so consider requesting a room on a higher floor.
Check Room Cleanliness
Some guests mentioned stained and dirty sheets, so it's advisable to thoroughly check the cleanliness of the room upon arrival.
Verify Room Amenities
Guests have experienced issues with amenities such as jacuzzis and elevators, so it's recommended to verify the functionality of these amenities before booking.
Plan Outdoor Activities
The hotel offers bicycle rental and is close to Armand Bayou Nature Center, making it a great base for outdoor activities and nature exploration.
Consider High Season Visits
Since the hotel is conveniently located for exploring local attractions, consider visiting during the high season in July for optimal weather and more activities in the area.
Request Upper Floor Rooms
Some guests reported issues with the elevator, so requesting a room on an upper floor can help avoid potential inconvenience.
Confirm Pool Heating
If planning to use the indoor pool, it's advisable to confirm if the pool is heated, as some guests found it to be cold despite indications of heating.
Double-Check Room Type
Some guests encountered discrepancies with the room type booked, so it's recommended to double-check the room details upon arrival to ensure it meets expectations.
Inquire About Accessibility
If accessibility is a concern, it's advisable to inquire about the availability of rooms with specific accessibility features to ensure a comfortable stay.
Be Mindful of Low Season
Considering the low season in September, guests may experience fewer crowds and potentially lower rates, but it's essential to be mindful of any seasonal limitations in the area.
Location
2901 Nasa Parkway, Seabrook, TX 77586-3216
What's nearby
- Armand Bayou Nature Center3.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Melrose @ Seabrook, BW Signature Collection
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | June | $104 | $105 |
Cheapest month to stay with an average 20% drop in price. | Most expensive month to stay with an average 23% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Melrose @ Seabrook, BW Signature Collection
Which month has the cheapest rates at Melrose @ Seabrook, BW Signature Collection?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Melrose @ Seabrook, BW Signature Collection is December, with an average nightly rate of $69. The most expensive month is July at $121 per night.
What is the cheapest day to book Melrose @ Seabrook, BW Signature Collection?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Melrose @ Seabrook, BW Signature Collection is Monday, with an average nightly rate of $82. The most expensive day is Thursday at $120 per night.
KAYAK's top tips for your stay at Melrose @ Seabrook, BW Signature Collection
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.8 mi | Houston Hobby | 15.6 mi |