Pros: "Delta is great and made everything easy and comfortable. Loved having the middle seat open. Flight attendants did a wonderful job! This is a great nonstop flight!"
Cons: "Do not like the high baggage fees!"
Pros: "Cree was great. The switch from one airplane to another was smooth. Snacks were great selection and enjoyed the WiFi"
Cons: "Everything was great"
Pros: "Airplane accelerated from stand-by directly to runway without preparation stop. Awesome!"
Pros: "Everything was good starting with boarding to disembarking airplane. Crew was respectful and the airplane seemed to be clean in general. I’m flight entertainment is excellent and made the flight seem a lot shorter."
Cons: "Boarding pass has specific alphabet zones but boarding was done via cabin number which was slightly confusing. I didn’t realize that zone E is part of cabin 2. I think more clear instructions should be given."
Pros: "Some Delta planes have headrest Screens. Both my flights did and love watching movies they offer at eye level then to use iPad and have to bed down to watch. You can’t tell why planes have seat back screens but sure glad my flights dis"
Cons: "Snack choice was only two items Cheezit or Cookies. Neither sounded good to me."
Pros: "Crew was very friendly and efficient. Flight was pretty smooth."
Cons: "On time departure would have been nice. 2.5 hours late."
Pros: "Grateful Delta still has drink and snack service. Also grateful to still be able to bring a carry on on board. Good movie selections."
Pros: "Crew was good. Food was good."
Cons: "Plane was delayed for an hour. Legroom in economy was tight."
Pros: "It was ok"
Cons: "They lost my suitcase. Now I have to wait a day or two and they won’t sent it to me."
Pros: "Excellent service in most every respect! Boarding was easy, accommodations were quite ample, food was great, and the entertainment was plentiful."
Cons: "Slight problem with making my seat into a bed, which wasn't fixable. Movies were good, except for the trailers before and after each, which seemed to take forever! Didn't get the seats my wife and originally booked with China Southern/Delta, but the substitution was quite adequate! Problems with checking in on flights, as neither airline seemed to be able to deal with this split ticket! But they tried very hard to make thing up to us, which goes a long way to making us feel like we are valued customers!"
Food are bagged dry snacks in business. Entertainment did not have live tv line in other domestic flights.
Crew made sure we had space since it was not a full flight. I slept the entire ride.
Pros: "Seats were comfortable"
Cons: "Flight attendant needs a lesson in FRIENDLY customer service he was almost rude to guests"
Pros: "Crew was thoughtful."
Cons: "Flight departure delayed due to something about waiting for a travel log."
Pros: "Big jet not typical going into Knoxville."
Cons: "Flight was late. Boarding had every zone called essentially at once so we could all stand."
Cons: "Instead of taking my one half of one ounce plastic cup half-full of wine, the stewad, allowed me to keep it. I love common sense."
Cons: "Seats what happened to towlets after food Also never asked if we would like water etc I felt invisible"
Cons: "4 gate changes, delayed delayed delayed. UGH. Sirens going off at gate no staff around to turn it off or talk to. Lady at counter very upset with pilot. We had a plane at the 2 gate but no flight crew. Next gate no plane but crew. Who organizes this? American airlines has some work to do!"
Pros: "Some of the flight attendants were helpful, some were not. The movie selection was good."
Cons: "The Food was not fully warmed, seats were uncomfortable. The boarding process did not seem organized."
Cons: "Crew disrespectful, with passengers. He was a chubby guy late 40"
Pros: "All overall good"
Cons: "There’s no much to improve,beside the Covid19 situation,everything was good"
Pros: "Good crew."
Cons: "United is the literal worst. Economy basic where you are forced to check and pay for your carry on?! Horrible service in the terminal, staff more interested in their phones than helping. Wifi didn’t work. I’m the future I will pay more and fly anyone else. Never making this mistake again."
Pros: "The flight from Honolulu to San Francisco was great! Staff was amazing. Trip was smooth and very enjoyable."
Cons: "The flight from San Francisco to Washington was horrible. Terribly overcrowded and i wasn’t offered a thing until 40 minutes till landing. Then the flight from Washington to Chattanooga was delayed over 2 hours. Which i understand safety comes first but it made for a very long two day trip back from Hawaii."
Cons: "My flight was canceled twice and had to be rescheduled. United Airlines employees at the airport were not friendly and they were annoyed by having have to deal with rebooking."
Pros: "The crew was good, the landing was fantastic, enjoyed the entertainment options."
Cons: "The space of the seats are tough, we were cramped and in tight quarters."
Pros: "1. Super friendly crew 2. Plenty of space in Economy Plus seats"
Cons: "1. Very average food 2. Continuous problems with the entertainment system during the whole flight"
Cons: "This flight was five hours late. there was an exchange of four planes before United could provide one that did not need maintenance. When it was time to board there was a last minute gate change to a different terminal. Surely United must have known of this hours in advance."
Pros: "Left on time. Deplaned into a tunnel, which was great because it was raining"
Pros: "Liked that they provided a blanket."
Cons: "The wifi entertainment did not function for the entire flight."
Cons: "Flight was delayed for HOURS! Would havepreferred to change flights. I had just flown from Italy, stuck in Chicago for hours, get on the plane, would have to pay for any food? That’s not right. Won’t fly United again."
Pros: "The crew was great but the seats were not comfortable."
Cons: "I paid to be in group one. Got there a little late. 1 minute. They locked me out and rudely told me to go to the back of the long line Seat in 3rd roe and no recline ! Old plane no screen. Good bye frontier and frontier credit card . What a looser airline"
Pros: "The crew/pilot was excellent he got us an hour prior to schedule, however, the stewardess did not have good training to lay down rules i.e. going bathroom. They can be stricted but nice."
Cons: "Food not snacks should be an option to purchase."
Pros: "Boarding and de-planing went great."
Cons: "The flight crew all wore strong perfumes, plus it was very turbulent. As a result, the strong perfumes really made me nauseated when the turbulence was bad."
Pros: "I love frontiers onn-stop flights. You get on and get off without any fuss."
Cons: "There are no real amenities. It's just the flight. That's not bad when you are only going 3 hours, but do t expect to be caters to."
Pros: "great flight crew the crew on the flight out to Denver was funny and kept even the safety instructions entertaining"
Cons: "no complaints"
Cons: "Missed the flight and NO ONE was able to help out even though I have booked with frontier many times before."
Pros: "Friendly staff."
Cons: "Seats don't recline, and the tray tables are a little bigger then the boarding pass. Fine for a short flight but not a cross country one."
Cons: "This flight was delayed twice - 1/2 and same delay on 1/3 which would have caused me to miss my connection to NY. On 1/3 they told me they could not get me to NY within the same week!!! That was insane. Ultimately I cancelled the SF-DEN-NY leg and was issued a refund (still waiting for this to actually hit my accounts). I had to book a last minute one-way red eye flight on United in order to get back to NY. Frontier also charges for every single incidental - the seats, carry on, checked bag, etc. So, the tickets aren't actually cheaper."
Pros: "Our San Francisco to Chicago flight only took 3 hour and 20 minutes in the air, which was nice, and the crew was perfectly fine."
Cons: "Someone at Frontier is real proud of themselves for squeezing a few extra bucks out of every square foot of plane space, but after paying extra for bags (checked or carry-on), paying extra for seats, paying extra for snacks/drinks, and ending up on a plane with non-existent leg room and non-reclining, board-hard seats, we'll probably never fly Frontier again."
Pros: "Absolutely terrible customer service and process from Spirit."
Cons: "The boarding process, the attitude of the staff, the comfort of the plane..."
Pros: "No one sat next to me."
Cons: "I missed my connecting flight that costed me $700 from work."
Pros: "The Starbucks staff and not the one in terminal A. That's about it."
Cons: "It was the worst I've ever experienced to be honest. I don't need to go into detail because that's how bad it was."
Cons: "What was called a boarding pass at online check-in was not accepted at TSA, had to go back to kiosk, wait in line and get another boarding pass. Was"
Cons: "Had a 3 hour delay for no reason. Happens every time with spirit"
Pros: "The seats were comfortable and there was a decent amount of room."
Cons: "The flight was supposed to leave at 7 am and it didn't take off until after 11 am. I was waiting at the airport for over 5 hours."
Pros: "Had row all to myself on return trip. Plane was actually a little early when we goy back to atlanta."
Cons: "What started as a $103 flight turned to Over $200. Worst thing I have to have a wheelchair and at destination they had to delay the next flight a half hour waiting for a wheelchair to get to plane. It was supposed to be there by touchdown. Flight was also 1 hour late leaving while board kept saying "on time". Never again."
Pros: "When purchasing the ticket they were Very upfront about alerting you to possible baggage restrictions and fees for ANY carryon aside from one small item. I was only traveling overnight so I was able to carefully pack in one very small "personal item" sized backpack. If I hadn't carefully checked their website I would have had to pay $55 for a regular small carry on and far more for checking a suitcase. Most people had similar small personal bags. I was astonished when a woman showed up with a huge rolling suitcase and large carryon. I hoped she was traveling for a month to justify the fees she would incur!!"
Cons: "What they don't tell you up front is you have to pay $23 per person per flight if you want to pick your seat to insure you sit next to the person you're traveling with. I was flying wirh my boyfriend so of course I wanted to sit next to him for the 2 1/2 flights but didn't want to pay $100 for the privilege. We rolled the dice and we're luckily assigned seats together. Not the case for several other people flying together. They also don't tell you, until it's time to print your boarding pass, that if you can't download the boarding pass by smartphone or print at home it costs $10 to print at the kiosk. I had to scramble ro get it printed because the code doesn't show up on an android phone. Again, we got lucky because my boyfriend has an iPhone and could download and print screen our boarding passes. We weren't surprised at all that all food and beverages (yes, water included) had costs associated but thats become fairly standard in the industry now. Overall it was a pleasant flight, the flight attendants were efficient and helpful and we arrived right on schedule."
Cons: "The plane felt like it was struggling to get up during take off on my flight from Baltimore !!! and touchdown was a bit rough. I"
Cons: "Spirit Airlines did not give me the TSA Pre-Check tag on my boarding pass. This resulted in waiting in long lines."