Hotel Gateway Shillong

The hotel maintains cleanliness and hygiene, although some guests have suggested improvements in the cleanliness of the rooms and dining area.

The hotel offers a good location, well-behaved staff, and excellent room service. However, some guests have mentioned the need for improvements in the restaurant's operating hours and the availability of food at lunchtime.

The hotel staff is well-trained and helpful, ensuring a safe environment for guests. However, some guests have encountered issues with the credit card machine not supporting international credit cards for payments.

The hotel provides comfortable rooms and is conveniently located near the city center. However, some guests have experienced issues with the functioning of the AC in their rooms and have suggested improvements in room cleanliness and service.

The hotel's location is excellent, right next to Shillong's main market, providing easy access to nearby attractions and essential shops within walking distance.

Guests recommend choosing a room with a mountain view for a more scenic experience.

Some guests found the room conditions and facilities not up to the mark, so it's advisable to thoroughly check the room amenities before booking.

Some guests mentioned that the hotel charges were high compared to the room facilities, so it's recommended to verify the room rate and facilities before booking.

The hotel's location at the heart of the city was appreciated by many guests, making it convenient for accessing nearby shops and attractions.

Several guests highlighted the need for improved cleanliness in the rooms and dining areas, suggesting that the hotel should focus on maintaining a higher standard of cleanliness.

If you plan to use an international credit card, it's important to note that some guests faced issues with the hotel's credit card machine not supporting international cards for payment.

Some guests reported issues with the air conditioning, so it's advisable to inquire about the functionality of the AC before booking.

A few guests mentioned noise-related issues, so it's recommended to inquire about the noise levels and request a quieter room if needed.

Guests noted the absence of room service and a closed restaurant during their stay, so it's advisable to check the availability of these services if they are important to you.

One guest reported damage to their car's bumper during parking, so it's advisable to be cautious and inquire about the parking arrangements.