Overview

Prince Rupert Hotel
Top City Hotel

Butcher Row, Shrewsbury, SY1 1UQ, United Kingdom
+44 174 349 9955

$81+

Overall guest ratings

8.4/10 Excellent
Based on 1,348 reviews

Review highlights

  • 9.4
  • 9.4
  • 5.2
  • 4.9

Good to know

  • Professional service
  • Friendly service

Nearby

    Show all

    About

    Located near a train station, Prince Rupert Hotel is a great choice for a stay in Shrewsbury. For a bite to eat, guests can check out Royalist Restaurant, one of 2 restaurants, which serves local cuisine and is open for breakfast, lunch, and dinner. There's also a bar/lounge, and rooms at this upscale hotel offer 24-hour room service and free WiFi.

    Less More
    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Storage available
    • Facilities for Disabled Guests
    • Laundry service
    • Beauty salon
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall Rating

    8.4 Excellent
    Based on 1,348 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      8.6 "86% found the restaurant service to be one of the best."
      10.0 "100% were impressed by the valet service."
      8.8 "Management was excellent, said 88%."
    • 9.4 "Terrific location."
      8.0 "Great parking, according to 80%."
      9.7 "97% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 9.0 "Excellent breakfast."
    • 5.9 "Vibe was decent."
      5.6 "Only 56% thought, the hotel was stylish."
    • 5.5 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      5.9 "Cleanliness of the bathroom was average, said 59%."
    • 5.2 "Rooms are ok."
      6.1 "For only 61%, the bathroom was ok."
      6.4 "Beds were acceptable for 64%."
      5.2 "Only 52% said rooms were clean enough."
      5.3 "Only 53% said the rooms were modern."
      5.9 "Cleanliness of the bathroom was average, said 59%."
    • 4.9 "Not very comfortable."
      2.9 "71% said rooms were small."
      4.2 "58% thought it was too noisy."
      3.9 "61% criticized the small bathroom."
      2.7 "Air conditioning was criticized by 73%."
    • 4.5 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 4.2 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.6 "94% thought the facilities needed updating."
      2.3 "77% didn't like the architecture."
      0.0 "100% complained about the elevator."
    • 0.8 "Disappointing wellness & sports facilities."
      1.7 "83% didn't like the fitness area."
    View all review categories

    Overall Rating

    8.4 Excellent
    Based on 916 reviews
    • 9.5 "Terrific location."
      8.1 "Great parking, according to 81%."
      9.7 "97% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      8.2 "82% found the restaurant service to be one of the best."
    • 8.6 "Breakfast is good."
    • 6.0 "Vibe was decent."
      5.9 "Only 59% thought, the hotel was stylish."
      6.2 "62% considered the lobby entrance to be so-so."
    • 5.2 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
      6.5 "Beds were acceptable for 65%."
      5.5 "Cleanliness of the bathroom was average, said 55%."
    • 5.2 "Average cleanliness."
      5.5 "Cleanliness of the bathroom was average, said 55%."
    • 4.8 "Not very comfortable."
      2.9 "71% said rooms were small."
      4.1 "59% thought it was too noisy."
      3.9 "61% criticized the small bathroom."
    • 4.2 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      2.7 "73% didn't like the architecture."
      0.7 "93% thought the facilities needed updating."
      0.0 "100% complained about the elevator."
    View all review categories

    Overall Rating

    8.1 Excellent
    Based on 94 reviews
    • 9.6 "Terrific location."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.0 "Excellent breakfast."
    • 6.1 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 6.1 "Vibe was decent."
    • 5.4 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      5.8 "Only 58% said rooms were clean enough."
    • 5.0 "Average comfort."
      2.7 "73% said rooms were small."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
    View all review categories

    Overall Rating

    7.5 Good
    Based on 13 reviews
    • 9.4 "World class service."
    • 5.1 "Rooms are ok."

    Overall Rating

    8.3 Excellent
    Based on 323 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      9.2 "92% said the reception staff was great."
      8.3 "83% found the restaurant service to be one of the best."
    • 9.4 "Terrific location."
      8.0 "Great parking, according to 80%."
    • 9.2 "Excellent breakfast."
    • 5.9 "Vibe was decent."
      5.5 "Only 55% thought, the hotel was stylish."
    • 5.7 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
      6.3 "Beds were acceptable for 63%."
      5.7 "Only 57% said the rooms were modern."
    • 5.2 "Average cleanliness."
    • 4.9 "Not very comfortable."
      4.6 "54% thought it was too noisy."
      2.8 "72% said rooms were small."
    • 3.9 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      2.5 "75% didn't like the architecture."
      0.7 "93% thought the facilities needed updating."
    View all review categories
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    near centre
    helpfulness staff breakfast
    poor repair
    huge bath
    sherry
    right in the middle of town
    overnight parking
    water pressure very poor
    welcome arrival
    beautifully cooked
    haddock
    replenish our toiletries
    beautiful old building
    pubs and bars
    extractor in bathroom
    More

    Photos
    Map

    Map