Pros (+) We got upgraded to a room in another hotel in Sentosa. Absolutely amazing!
3 stars
Robertson Quay Hotel
Photos of Robertson Quay Hotel
Overview
Situated in Singapore City Centre, this hotel is within a 10-minute walk of Singapore River. It provides free Wi-Fi, an outdoor pool and water slides.
Robertson Quay Hotel has recently been refurbished and offers an express check-in and check-out feature, a kids pool and a 24-hour reception. Airport transfers, a laundry service, babysitting/child services and a dry cleaning service are available upon enquiry. The hotel also offers a currency exchange, a concierge and laundry facilities.
There are 150 cosy rooms at Robertson Quay Hotel, each offering all the essentials to ensure a comfortable stay. Hot drinks can be made with the provided coffee and tea supplies. They are also fitted with cable/satellite channels, a spa bath and a hair dryer.
Robertson Quay Hotel provides a varied dining experience with The Sailors and Unwind. Guests are also able to try one of the many bars and restaurants nearby.
Changi Airport is around a 25-minute car trip from Robertson Quay Hotel and Clarke Quay MRT Station is within walking distance. Guests can also visit Boat Quay, Clarke Quay and Fort Canning.
Latest deals for Robertson Quay Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Robertson Quay Hotel
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Business center
- Cable or satellite TV
- Parking
- Laundry service
- Laundry facilities
- Hairdryer
Services and conveniences
- ATM on-site
- Room service
- Business center
- Express check-out
- Currency exchange on-site
- 24hr front desk
Accessibility and suitability
- Elevator
- Designated smoking area
Laundry
- Laundry facilities
- Laundry service
Dining
- Restaurant
- Kettle
Health and safety
- Safe
- Daily housekeeping
Basics
- Free Wi-Fi
- Air-conditioned
Parking and transportation
- Parking
Media and entertainment
- Cable or satellite TV
Bathroom
- Hairdryer
Workspace
- Desk
General
- Storage available
Family friendly
- Babysitting or child care
Fitness
- Fitness center
Pool
- Pool
Reviews of Robertson Quay Hotel
6.6
Okay
4886 verified ratings
Wonderful
815
Very good
773
Good
976
Okay
673
Fair
633
Mediocre
353
Poor
663
Summary of reviews
Guests say
Guests appreciated the hotel's fantastic location, which is close to major attractions and offers good access to public transport. Cleanliness standards were generally well-received, with many mentioning their rooms as tidy. However, there were significant complaints regarding service quality, with staff being unwelcoming and unhelpful. The value for price was also criticized, with guests feeling that the facilities and room sizes did not meet their expectations given the cost.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Pros (+) Fantastic location, by the river, access the river side bars and restaurants. Easy walk to the centre of Singapore. Good access to MRT. The hotel is small, good beds, buffet breakfast. Fantastic price for location as a base to see Singapore.
Cons (-) Nothing, it is what it is, good value hotel.
Pros (+) The pool was ok.
Cons (-) The rooms are very small. Feels a bit claustrophobic. Wasn't accommodating with my food diet.
Pros (+) The location was great and the staff was friendly, breakfast included is always a bonus.
Cons (-) It was so expensive and was a 2 star at best, the room was tiny and old and the bathroom the same but worse. The facilities are extremely old and need an update, the quality was very low for $180 CAD per night.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options at Robertson Quay Hotel?
Robertson Quay Hotel offers a varied dining experience with The Sailors and Unwind. Guests are also able to try one of the many bars and restaurants nearby.
Are the beds comfortable at Robertson Quay Hotel?
Some guests have mentioned that the mattress quality was a bit springy, and the room quite compact. However, considering the price paid, it was reasonable for the location.
Is parking available at Robertson Quay Hotel?
Yes, Robertson Quay Hotel offers free parking, which is a plus point for guests.
What can guests expect from the customer service at Robertson Quay Hotel?
While some guests found the staff to be polite, attentive, and kind, others mentioned that the staff were not very friendly. It seems that the customer service experience may vary.
When is the best time to visit Robertson Quay Hotel?
The low season at Robertson Quay Hotel is in October, and the high season is in March. Visitors may want to consider these factors when planning their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the river comes highly recommended.
Consider Nearby Dining Options
Many guests appreciated the fantastic food options in the area. Explore the nearby restaurants and bars for a diverse dining experience.
Check Room Amenities
Some guests noted that the rooms were equipped with a spa bath, which added an extra touch of luxury to their stay. Consider this amenity when booking your room.
Be Mindful of Room Size
A few guests mentioned that the standard rooms were on the smaller side, so if space is a priority, consider upgrading to a larger room category.
Explore the Surrounding Area
Take advantage of the hotel's proximity to attractions like Clarke Quay, Fort Canning Park, and the National Museum of Singapore for convenient sightseeing.
Consider Noise Levels
While the location was praised for its serenity, some guests noted that the air conditioning and bathroom facilities were a bit noisy. Keep this in mind if you are sensitive to sound disturbances.
Inquire About Deposit Policies
Some guests experienced unexpected charges related to security deposits. It's advisable to clarify the hotel's deposit policies and request a receipt for any charges.
Plan for Halal Dining
Muslim travelers should note that there are limited halal eateries in the area, as mentioned by a guest. Consider this when planning meals during your stay.
Utilize the Pool and Waterslide
Guests enjoyed the clean and warm pool, along with the waterslide. Take advantage of these facilities for a relaxing and enjoyable experience.
Consider Early Check-in Charges
Some guests mentioned that early check-in before 3 pm incurred an additional charge. Plan your arrival time accordingly to avoid unexpected fees.
Location
15 Merbau Road, Singapore 239032
What's nearby
- Clarke Quay0.3 mi
- Fort Canning Park0.4 mi
- National Museum of Singapore0.6 mi
- Sri Mariamman Temple0.6 mi
- Sir Stamford Raffles Statue0.7 mi
- Buddha Tooth Relic Temple and Museum0.7 mi
- The Esplanade0.9 mi
- Raffles Place0.9 mi
- Orchard Road1.1 mi
- Marina Bay1.2 mi
- ArtScience Museum1.2 mi
- Marina Bay Sands1.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Robertson Quay Hotel
Low season | March |
|---|---|
High season | September |
Average price (weeknight) | $80 |
Average price (weekend night) | $92 |
When to book a room at Robertson Quay Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 6.7 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Singapore Seletar |
Distance to airport | 8.8 mi |