Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.6 "Internet works perfectly."9.5 "95% said the
wifi quality was great ." -
8.6 "Great service."8.7 "87% found the
staff to be very friendly ." 8.9 "89% thought theservice was very professional ." 10.0 "100% said thereception staff was great ." -
8.5 "Comfort level is high."10.0 "100% thought
rooms were spacious ." 7.1 "71% said thebeds were comfortable ." 9.0 "90% thought it waspleasantly quiet ." -
7.6 "Good cleanliness."7.7 "77% said
rooms were clean ." 10.0 "100% thoughtit was clean ." -
7.6 "Nice rooms."10.0 "100% thought
rooms were spacious ." 7.7 "77% saidrooms were clean ." 7.1 "71% said thebeds were comfortable ." -
6.6 "Breakfast is mediocre."
Overall Rating
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8.6 "Great service."
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8.0 "Generally very clean."
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7.9 "Nice rooms."
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7.8 "High value."
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7.6 "Good location."
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6.7 "Breakfast is mediocre."
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5.9 "Food is average."
Overall Rating
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8.6 "Great service."
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7.6 "Nice rooms."
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7.6 "Good location."
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6.9 "Breakfast is mediocre."
Overall Rating
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8.9 "Great service."8.9 "89% found the
staff to be very friendly ." -
8.7 "Comfort level is high."7.6 "76% said the
beds were comfortable ." -
8.1 "Rooms are great."7.6 "76% said the
beds were comfortable ." -
7.9 "Good cleanliness."
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7.6 "Good location."
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6.0 "Breakfast is mediocre."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.0review from
the restaurant en service. Especially the help at the reception desk.
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4.3review from
Good ratio quality-price Internet conection is the never ending story in this hotel. It is a pitty for the rest of services, for me is the reason why I will not stay in this hotel anymore
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7.4review from
Hotel staff is really great and helpful, restaurant is rather good - overall great value for money.My second stay in this hotel, will come again.
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7.2review from
I was second time in this hotel and when I am next time in Sofia I will stay here again.
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7.6review from
Well situated, quiet and quite new hotel. Excellent choice.
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6.4review from
Very well fitted out, definitely 4* facilities. Woefully understaffed, definitely not 4* service. No concierge or bellhop, only one receptionist and just one breakfast waitress. Chambermaids and dinner waiters rushed off their feet.. Long waits for room cleaning and for dinner.
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5.6review from
the hotel is very nice. was a lot of dust because of the construction area around the hotel
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7.2review from
nice restaurant friendly staff and managers clean and really nice rooms not part of the chain hotels bad/ slow wifi location?
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6.8review from
personal attention but that was probably because the occupancy was very low dark decor in the rooms but otherwise, very nice. physical location isn't great but you know that going into the place.
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6.0review from
Big rooms, clean, friendly staff. Quite far away from the city center, internet conection did not work.
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7.4review from
Hotel staff is really great and helpful, restaurant is rather good - overall great value for money.My second stay in this hotel, will come again.
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7.2review from
I was second time in this hotel and when I am next time in Sofia I will stay here again.
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7.6review from
Well situated, quiet and quite new hotel. Excellent choice.
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7.2review from
nice restaurant friendly staff and managers clean and really nice rooms not part of the chain hotels bad/ slow wifi location?
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6.8review from
personal attention but that was probably because the occupancy was very low dark decor in the rooms but otherwise, very nice. physical location isn't great but you know that going into the place.
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6.0review from
the restaurant en service. Especially the help at the reception desk.
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4.3review from
Good ratio quality-price Internet conection is the never ending story in this hotel. It is a pitty for the rest of services, for me is the reason why I will not stay in this hotel anymore
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6.4review from
Very well fitted out, definitely 4* facilities. Woefully understaffed, definitely not 4* service. No concierge or bellhop, only one receptionist and just one breakfast waitress. Chambermaids and dinner waiters rushed off their feet.. Long waits for room cleaning and for dinner.
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5.6review from
the hotel is very nice. was a lot of dust because of the construction area around the hotel
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6.0review from
Big rooms, clean, friendly staff. Quite far away from the city center, internet conection did not work.
