We loved the view of the Thunersee, mountains and Spiez city. The restaurant food was delicious and the waitress we had for both dinner and breakfast was so pleasant! We loved the peace and serenity of the hotel, our balcony, plus enjoyed walking to the Castle and the town.
Yes, a friend had emailed us about getting together after we left Spiez and asked the hotel to give us the email. She even telephoned to the hotel from Zurich asking them to be sure to give us the printed email. They did print it and left it in our room box at the front desk. We noticed the paper in the box at checkout the next day, but no one even mentioned the message to us nor gave us the message that day or the day before. If we hadn't looked up and noticed it, we would have left the hotel without the information we needed. They saw us continually at breakfast and in the lobby, but didn't leave us a note or say anything about our having received a message.
Very well equipped room for a 3-star hotel. The hotel was full and so there was quite a lot of extraneous noise - loud conversations in the corridor late at night. This is frequently experienced in hotels in German Switzerland. The very busy restaurant serves fine meals but I regret the absence of the Bircher meusli at breakfast time.
hotel staff not very friendly. I didn't see any of them smiling. One waiter even argued with us on a mistake that his colleague made during our ordering for food. The next day his colleague apologized to us. Parking place too little and very busy. a lot of guests, not enough staff.
I liked location and the atmosphere in the hotel.
The price in my opinion is excessive.
The view from our room and the lovely terrace.
The service was excellent as usual, and the restaurant is first class. On a sunny morning the mountain view is spectacular
The back side of the hotel (#220) received full visability from the outdoor bar tables (noise until well after midnight) and second hand smoke into our room nearly all day and until mid night from bar customers, hotel guests, and hotel employees who smoke nearly all day on the back side of the hotel. Would never stay on the back side again!!
This is a very nice hotel in a beautiful location.
the rooms overlooking the marina are a must. The rooms at the rear of the hotel look out onto the roadway. It is worth paying a bit extra for the front rooms which look out onto the lake.
Not a thing. Payment can be authorised by the reception staff in most currencieseven using your credit card.
Location on lakeside of Lake Thun is wonderful with most rooms having a marvellous view of the mountains,lake and marina.The rooms are very well furnished, of a good size and mostly with balconys, the two rooms we had the bathrooms were rather small . The staff are all very friendly and very sociable.