the staff was very attentive and helpful, good breakfast.
the hotel, as the whole city, is under maintenance. That meant that I got a room in an annex rather that at the hotel itself.
The staff were extremely friendly and accessable. The room was very large. Breakfast and bar were excellent.
Beds were too soft.
The location and service are all right.
The room they gave me was really really small.
Staff was exceptionally kind. Lobby beautiful. Good-sized room. Breakfast was nothing out of the ordinary but well stocked and endless, decent coffee.
We stayed in room 21. Housekeepping was pretty bad. Glass tabletop had not been washed for days and was encrusted with food particles and sticky substance. Detritus from previous guests left in shower stall and in mini bar. No electrical outlet in bathroom. Mattress old and creaky. Would recommend with reservations.
Welcome and hospitality of all at hotel excellent. Good sized homely room. Well situated for walks to all historical sites of the town. Good bars and restaurants within 5 minutes walk. If arriving by train at Spoleto station a bus runs to Piazza San Domenico (Just before Piazza Collicolo),route Circulo `D`. Tickets can be bought at the station bar or newspaper shop.
The Location and general atmosphere
Air conditioning, parking
Pleasant and helpful staff
Breakfast was adequate but should have a wider selection of basics - Rolls etc
For nights 2 and 3 good room in main building .
We booked for 3 nights and arrived at 15.15 the room was not ready. The room was bare with inadequate storage, bed clothes and was cold. We requested another room immediately but were informed none would be available till next day. Breakfast coffee and tea always look warm
Hotel Charleston is a very good small hotel, well located in the centre of Spoleto. Nice outdoor terrace for breakfast. Very helpful staff.