MainStay Suites Springfield South - Battlefield Rd

The hotel offers a range of amenities including a fitness center, outdoor pool, hot tub, and board games/puzzles for entertainment.

Some guests have mentioned concerns about cleanliness, such as dirty dishes and towels left in rooms, as well as issues with room cleanliness and maintenance.

Guests have expressed concerns about the cleanliness and condition of the rooms, including issues with bedbugs, dirty bedding, and musty or smoky odors.

The hotel's location is praised for its proximity to shopping, restaurants, and various attractions, offering convenience for guests.

Some guests have raised concerns about the outdated and dirty state of the property's facilities, including the pool, hot tub, and kitchen equipment.

Some guests reported issues with cleanliness, maintenance, and amenities in certain rooms, so it may be beneficial to inquire about the condition of specific rooms before booking.

Several guests mentioned that some listed amenities were not available or that the property was undergoing renovations. It's advisable to confirm the availability of specific amenities and services before arrival.

A few guests reported encountering unpleasant smells in their rooms, such as smoke and pet odors. It may be helpful to inquire about room odors and request a different room if needed.

While the property offers increased accessibility, some guests noted safety concerns with the stairs and the need for room remodeling. Guests with accessibility needs may want to confirm the suitability of the accommodations.

Multiple guests reported cleanliness issues, including dirty dishes and towels left in rooms. It may be beneficial to verify the cleanliness of the room upon arrival and request housekeeping if necessary.

Some guests mentioned mismatched and old furniture, stained pillows, and gaps in the flooring. It could be helpful to inspect the room's furnishings and request replacements if needed.

Several guests reported that the pool and hot tub were dirty. It's advisable to inquire about the current condition of these facilities before planning to use them.

While breakfast is included, some guests found the breakfast options in the brown bag unsuitable. It may be beneficial to inquire about breakfast alternatives if the provided options are not suitable.

Some guests reported noise disturbances and safety issues, such as intoxicated individuals on the premises. It may be helpful to inquire about security measures and noise levels.

A few guests mentioned issues with unexpected deposits and payment rejections. It's advisable to confirm the payment policies and any additional charges before arrival.