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Staff were hardly present during 4 night stay but on the morning of departure they were anxious to make sure that I was out promptly.
Free wireless internet and serenity of the surroundings No multi lingual staff or English speaking channel (CNN, Sky News etc). The hotel doesnt really cater for English speaking tourists but if you can beyond that, the views from the rooms make up for it.
Good location close to Black Forest and Switzerland. Good room with Balcony. Good Breakfast. Friendly staff Restaraunt next door is closed down at time of our visit (September 2009). However there are other restaraunts within 15mins away (walking)
Owner and his wife - perfect people
The staff was very kind and she made a egg scrable for us in the morning. This hotel is very clean and there is italian restaurant beside hotel.
We appreciated the friendliness of the people concerned We did feel cold until the radiators had warmed up in our rooms
The hotel was quiet yet only five minutes walk to the railway station, from where Basel city centre could be reached in 30mins. The breakfast was perfectly adequate and the hotel staff helpful and friendly.
good and very kind
During our stay we like the hospitability thet we have from the owners and peple thet working there.
This is a very nice quiet hotel. It is easy to reach to Basel in just a few minutes. The owners are very friendly and helpful. Will visit again when i am in the area,
Beautiful location in the Schwarzwald. Excellent views and good mountian air
Lovelly place, it's really the countryside, very quite and with a lot of nature around. The room and bathroom are big and comfortable. Good breakfast and great availability of the staff. We wish we could have stayed more than 1 night :-) For summer we suggest to replace the eiderdowns with something more fresher and appropriate for summer season ;-)
Friendliness of staff, quality of the food Some light kitchen smell came into the room in the evening due to the kitchen chimney ending just above our open window
Everything was perfect
Very quiet place - very friendly staff - honest and typical regional kitchen
Attractive rooms with seating. The bathroom was of nice size and had a good shower. Pretty balconies overlooking the Black Forest. The restaurant was nice. The hotel was nice, but there isn't much else in the immediate vicinity as far a dinner out.
friendly helpful staff, good food , English spoken as well, magic location with very comfortable room No - it met all expectations
This is hotel is located a charming setting. The staff were warm and welcoming and the room was very comfortable. We thoroughly enjoyed our stay.
The staff were friendly. The hotel was quiet. The room was very comfortable and the ensuite was nice. No tea/coffee making facilities in room. No reception, so got lost on arrival.
The location is good, easy to reach and centrally located as long as your plans are to go shopping, drive down the 'weinstrasse', go to France, Basel, etc. The service in the hotel was good, albeit 'ein wenig unpersönlich'. The menu was straigtforward: all from the grill! Not inviting to have dinner here every evening.
The Hotel staff were very friendly, the room was extremely cleaned and tidy. The breakfast was excellent and plentiful. The parking under the building is FREE and secured. Highly recommended to others. NONE, everything was excellent.
The hotel is comfortable and very reasonably priced. It is in the heart of downtown Lorrach and very convenient to the train station. We plan on going back to Lorrach next year and will probably stay at the Meyerhoff again. The way Europeans fix their beds isn't the most comfortable. I would prefer a sheet set and blanket included rather than just the comforter alone.
Hotel Staff very helpful. Underground car parking excellent. Room & Bathroom very clean & nice.
The room was very spacious for Europe. The rate also inlcuded a very good breakfast bar each morning. We will stay there again.
The rooms were more like a 5 star accomodation, especially being in europe where rooms are normally very small and simple. These rooms were large, newly appointed, and the showers were large and private for each room. I do not believe there was anything negative. We will be looking to book again next year.
New guest wing, location to downtown & train station, access to shopping & restaurants. Everything great
the management were very frendly and helpful and also spoke english No
very good location, close to the delicious Greek cuisine
The hotel is 50' from the beginning of the ped only zone. Shopping in the small town of Lorrach is truly amazing and so convenient with the hotel immediately adjacent. The staff was friendly and helpful. They have a secure parking garage beneath the hotel that makes it very handy to load/unload and not worry about cargo left in the car.
price was good, clean, new...
High speed wi-fi, cosy room. Very small room for family (1 child). Uncomfortable bath. No air condition.
Very well appointed little hotel in the midst of a residential neighbourhood. We arrived late at night, but the staff had everything prepared and gave us directions on how to let ourselves in via phone when we arrived. Thought it was a B&B style, so was surprised with the rather expensive breakfast added to our bill, but the breakfast WAS very good.
Clean room, no restaurant, not very much restaurants in direct neighbourhood
The staff was friendly and helpful.
excellent position, nice nature around I would have liked to sleep in the main villa rather than the dependency
The staff were helpful and the original building had alot of character. Most of the rooms were not in the original building - and these rooms seemed to lack any character at all.
I have been welcome very nicely, even I arrived late at 11pm. The breakfast is a bit small, the hotel is a 10 min walk from the station and not too easy to find without car. But it's very clean, the personell is friendly and the rooms are in a "Villa" style like the whole hotel. Over all a very nice hotel to a fair price!
I enjoyed the staff and their attentiveness. They went out of their way to provide for us and make our stay comfortable and enjoyable. No.
We have the luck to stay in the room on the top floor at the main house, which is pretty charmy, spacious, and with great views over Lorrach.
The Villa is a unique house of Art Deco / Art Nouveau style and is spacious and is excellently decorated. Very enjoyable stay free internet access a real bonus. May not be suitable for disabled guests or those who have mobility problems as it is up a steep hill and there is no lift.
Location is excellent for access to Basel and Black Forrest adventures. Staff most helpful, friendly, and spoke English very well. Hotel is elegant B&B with large and well appointed rooms.
very good hotel, nice site. an ideal positinon for to visit basel (oohhhh!!)and the rhein a biggest dog of the world in the hall
great evening meal, fabulous service from helpful staff. Beautifully designed and furnished room and en suite. Interesting wine village for evening walks. The most offensively bad 'painting' above the bed. At utter odds with the decor and ethos of the hotel. Poor taste, badly painted, semi-pornographic...
Great experience, close to Switzerland, really nice staff, nice view of Lorrach. Great food at hotel's restaurant! Totally recommend it!
People were very nice, the view was great and the restaurant offered a good selection and excellent service. We had diner there twice and the food was wonderful. It was a little difficult to locate the hotel and was a little far from the city. You do need a car to get to the city center.
very nice hotel.nice food and i love it
Very nice situation with a beautiful view over Lörrach. Very good cuisine in the restaurant.
The friendliness of the staff and their willingness to please.
The room was newly renovated with modern conveniences and was decorated in very pleasing colors. It was large and meticulously clean, and had a beautiful view of the valley below the balcony. No. We liked the staff as well as the facilities. Members of the staff even shared wine with us one evening.
nice location, good staff, renewed none
The room was clean and well-decorated. Service from staff good and friendly. Not close to public transport.
Very friendly staff, great view at your breakfast!
Nice and friendly hotel. Lovely room and for us the ideal stopover on our way to Switzerland. The dinner in the restaurant is a bit too posh, and so rather expensive. We would have preferred it if there was also a possibility to just have a steak with french fries.
Please write at least 15 words the Hotel Manager was first class! The service was 5 star and I would recommend this hotel without reservations.
The helpfulness of staff, the shuttle bus service, nice and calm surroundings no
the food is A+++ minibar?
noise of boiler near the room
Excellent rooms; good restaurant; good breakfast; romantic location Not very friendly servants in restaurant and reception. This is in contrast to the very friendly and helpfull ladies at breakfast
Great service, attention to details, helpful staff, great breakfast, beautiful grounds, and the hotel dog Luna! No, it was fabulous
very friendly staff, cosy if somewhat outdated atmosphere, good food in hotel-restaurant, quiet surroundings yet close to the highway making it a good choice for a stopover
spacious room, quiet, friendly staff, clean. The cot was in the room when we arrived, as requested Bed mattresses were not very confortable
Very Friendly Staff who also spoke english ! Very Clean comfortable rooms
Quiet, nice breakfat,easy parking.
very friendly service and style, nothing seems too much trouble
The facilities were new and good. The food of the restaurant was good. There seemed to be some visitors to this restaurant from Swiss.
We stayed at this hotel, actually visiting Switzerland for a football game. The Hotel was easily within reach of Basle, and away from the hustle and bustle of the City. The Hotel was perfectly clean, staff very helpful friendly and courteus, and the Breakfast at 3.60Euros is about the best value I have ever experianced. Were I ever stopping in this area again, I would look no further than this Hotel. David Smith, Leicester UK
Very friendly staff (very personal attention due to small scale of the hotel), wonderful food (varied, tasty and well-balanced), nice location (close to the Black Forest). - too many flies in the restaurant, - possibly have been bitten by a bedbug! - not always quiet enough due to the big road passing in front
The staff were very friendly and spoke English quite well. From the moment we stepped in to the moment we left we were treated with class and respect
Fantastic Staff and very clean and comfortable public transport finished at 7PM to and from Hotel
Staff was incredibly helpful and friendly. Service was wonderful. No air-conditioning and rooms were too hot to sleep. Rooms are right above the street so with windows open due to heat, traffic noise also prohibited sleep.
Friendly staff. We arrived late, but the restaurant stayed open an extra half hour to serve us. Good breakfast buffet. No information about the advertised internet connection.
Friendly, relaxed but excellent service and high standards of cleanliness.
The cleanliness and freshness. The fact that it was not what we expected from the info on your website. Very disappointing in that respect but that is your fault not that of the guesthouse.
The room was big and clean. The matrasses were good. The terras was a nice surprise, we were able to eat a sandwich outside.
We liked the restaurant, the food was excellent. The hotel was simple, but clean. Good breakfast.
Staff was very friendly, rooms were large and clean, breakfast ok. From the guest house' website I had the impression that the rooms were in the castle, but only the restaurant (same owners) is there, the rooms are 300m away in a normal house.
This is a simple modern hotel just up from an Ibis. The house keeper was friendly and the breakfast good. The hotel is not as depicted on the website - the Wasserschloss shown is a restaurant 150 meters away from the Hotel and has nothing to do with the hotel, and was closed when we stayed at the hotel.
Very quiet and comfortable hotel. The breakfast was also great. All in all it a nice place to stay.
Wonderful staff, brilliant room and a comfortable bath. Beautiful breakfast. Nothing
The picturesque surroundings. The genuine freindliness of the staff and local people. On arrival, there was slight confusion as to where we were staying. We thought that we were staying at the Wasserschloss. There was no answer to the door at the hotel, we thought that it was closed. There was a notice on the door, but as my German is very limited, we didn't realise that we had to travel farther (only 200mtrs), to find the Wasserschloss.
Plenty of hot water No ac or fan in very hot room
3 minutes to tram station by walk, 25 minutes to center of Basel by tram Taxi prices from airport to hotel: using taxi registered in France 50 EUR, registered in Germany 25 EUR. Other way go to city center by train and then by 6th tram till the final stop Rhiene Grenze and then walk :-)
Nice place and well located just 2 mins walk to the public transport, free internet and nice breakfast
Breakfast. It was a very quiet location.
Nice Chinese restaurant. Comfortable enough. Road noise was a bit loud.
The staff were friendly and helpful. The room was clean and the hotel was located close to the tram stop so easy for access to Basel for work. I would have preferred to stay closer to Basel however there were no rooms available due to a local festival. The single room was very small and the bed was uncomfortable. The hotel could do with a lick of paint as looks a little rundown.
Excellent buffet breakfast, friendly staff. The Basel city tram is within 1,5 minute walking distance. Upon the information I got from the web I expected the hotel to be closer to the airport. Taxi costs (45 EUR arrival, 32 EUR departure) were above I expected.
Very pleasant and helpful staff, clean and functional room.
I loved the breafast! Very good. The staff is great too! We hated the beds. They where a hard as a bookshelf
the owner (male) was unfriendly and unproffesional, I would never stay in the hotel again No room service, no air conditioning, no soap/shampoo, very small rooms, unfriendly owners
Excellent location to visit Basle and Black Forest. Friendly staff, modern comfortable room and excellent food
The politeness and the food. Excellent unbelievable
Price and friendly staff Rooms were different sizes, mine was smallest of the 3 booked
the food and service were excellent re the payment other wise we were very pleased
Das Hotel erfüllte unsere Erwartungen vollumfänglich.
Staff polite and welcoming and willing to assist in any way. Continental breakfast very good and included in room rate. Local bus into Basel from opposite the hotel and great value at under 3 Euros. Perfect for trips by car to Germany France or Switzerland as we did all three over four days.
convenient location near Basel, staff accomodating, good food, friendly
Pleasant hotel and staff, perfect for what we wanted - something relatively cheap and cheerful and a convenient location. Room was spotless. Rooms a bit basic, decor at bit 70's - what looked like an ashtray bolted to the wall by the toilet in the bathroom (no, it wasn't a soap dish) and old style hair dryer. But, again, we weren't looking for anything fancy and the room was spacious and more than adequate.
Quiet location - friendly staff - easy to get to Basel by bus - car parking in front of the hotel not applicable