Steinen Hotels

The hotel was quiet yet only five minutes walk to the railway station, from where Basel city centre could be reached in 30mins. The breakfast was perfectly adequate and the hotel staff helpful and friendly.

Free wireless internet and serenity of the surroundings No multi lingual staff or English speaking channel (CNN, Sky News etc). The hotel doesnt really cater for English speaking tourists but if you can beyond that, the views from the rooms make up for it.

good and very kind

Staff were hardly present during 4 night stay but on the morning of departure they were anxious to make sure that I was out promptly.

Friendliness of staff, quality of the food Some light kitchen smell came into the room in the evening due to the kitchen chimney ending just above our open window

The staff were friendly. The hotel was quiet. The room was very comfortable and the ensuite was nice. No tea/coffee making facilities in room. No reception, so got lost on arrival.

Clean room, no restaurant, not very much restaurants in direct neighbourhood

very friendly staff, cosy if somewhat outdated atmosphere, good food in hotel-restaurant, quiet surroundings yet close to the highway making it a good choice for a stopover

Excellent rooms; good restaurant; good breakfast; romantic location Not very friendly servants in restaurant and reception. This is in contrast to the very friendly and helpfull ladies at breakfast

Staff was very friendly, rooms were large and clean, breakfast ok. From the guest house' website I had the impression that the rooms were in the castle, but only the restaurant (same owners) is there, the rooms are 300m away in a normal house.

Very quiet and comfortable hotel. The breakfast was also great. All in all it a nice place to stay.

The cleanliness and freshness. The fact that it was not what we expected from the info on your website. Very disappointing in that respect but that is your fault not that of the guesthouse.

The staff were friendly and helpful. The room was clean and the hotel was located close to the tram stop so easy for access to Basel for work. I would have preferred to stay closer to Basel however there were no rooms available due to a local festival. The single room was very small and the bed was uncomfortable. The hotel could do with a lick of paint as looks a little rundown.

Breakfast. It was a very quiet location.

I loved the breafast! Very good. The staff is great too! We hated the beds. They where a hard as a bookshelf

Plenty of hot water No ac or fan in very hot room

staff price

Staff polite and welcoming and willing to assist in any way. Continental breakfast very good and included in room rate. Local bus into Basel from opposite the hotel and great value at under 3 Euros. Perfect for trips by car to Germany France or Switzerland as we did all three over four days.

the owner (male) was unfriendly and unproffesional, I would never stay in the hotel again No room service, no air conditioning, no soap/shampoo, very small rooms, unfriendly owners