Steinen Hotels

We appreciated the friendliness of the people concerned We did feel cold until the radiators had warmed up in our rooms

The hotel was quiet yet only five minutes walk to the railway station, from where Basel city centre could be reached in 30mins. The breakfast was perfectly adequate and the hotel staff helpful and friendly.

good and very kind

Friendliness of staff, quality of the food Some light kitchen smell came into the room in the evening due to the kitchen chimney ending just above our open window

The staff were friendly. The hotel was quiet. The room was very comfortable and the ensuite was nice. No tea/coffee making facilities in room. No reception, so got lost on arrival.

Clean room, no restaurant, not very much restaurants in direct neighbourhood

noise of boiler near the room

Excellent rooms; good restaurant; good breakfast; romantic location Not very friendly servants in restaurant and reception. This is in contrast to the very friendly and helpfull ladies at breakfast

very friendly staff, cosy if somewhat outdated atmosphere, good food in hotel-restaurant, quiet surroundings yet close to the highway making it a good choice for a stopover

Staff was incredibly helpful and friendly. Service was wonderful. No air-conditioning and rooms were too hot to sleep. Rooms are right above the street so with windows open due to heat, traffic noise also prohibited sleep.

Staff was very friendly, rooms were large and clean, breakfast ok. From the guest house' website I had the impression that the rooms were in the castle, but only the restaurant (same owners) is there, the rooms are 300m away in a normal house.

This is a simple modern hotel just up from an Ibis. The house keeper was friendly and the breakfast good. The hotel is not as depicted on the website - the Wasserschloss shown is a restaurant 150 meters away from the Hotel and has nothing to do with the hotel, and was closed when we stayed at the hotel.

Very quiet and comfortable hotel. The breakfast was also great. All in all it a nice place to stay.

Breakfast. It was a very quiet location.

staff price

Nice Chinese restaurant. Comfortable enough. Road noise was a bit loud.

The staff were friendly and helpful. The room was clean and the hotel was located close to the tram stop so easy for access to Basel for work. I would have preferred to stay closer to Basel however there were no rooms available due to a local festival. The single room was very small and the bed was uncomfortable. The hotel could do with a lick of paint as looks a little rundown.

Excellent buffet breakfast, friendly staff. The Basel city tram is within 1,5 minute walking distance. Upon the information I got from the web I expected the hotel to be closer to the airport. Taxi costs (45 EUR arrival, 32 EUR departure) were above I expected.

I loved the breafast! Very good. The staff is great too! We hated the beds. They where a hard as a bookshelf

Staff polite and welcoming and willing to assist in any way. Continental breakfast very good and included in room rate. Local bus into Basel from opposite the hotel and great value at under 3 Euros. Perfect for trips by car to Germany France or Switzerland as we did all three over four days.

Pleasant hotel and staff, perfect for what we wanted - something relatively cheap and cheerful and a convenient location. Room was spotless. Rooms a bit basic, decor at bit 70's - what looked like an ashtray bolted to the wall by the toilet in the bathroom (no, it wasn't a soap dish) and old style hair dryer. But, again, we weren't looking for anything fancy and the room was spacious and more than adequate.