The Highland Hotel by Compass Hospitality

The hotel offers a well-equipped dining room and friendly staff. However, some guests have mentioned that the range of options and the quality of the food could be improved.

The staff at the hotel are described as wonderful, friendly, and helpful. However, some guests have mentioned that the hotel primarily caters to coach parties, which can affect the overall experience for individual guests.

Some guests have expressed concerns about the comfort of the beds, with mentions of hard and uncomfortable mattresses. Additionally, there have been comments about the need for maintenance in certain areas of the rooms.

The hotel is praised for its beautiful building, lovely location, and grand features. However, some guests have mentioned that the hotel can be too warm and that the interior furnishings may need an upgrade.

Guests have reported that the hotel is warm, clean, and comfortable, with some areas in need of maintenance. Concerns have been raised about the need for repairs on the outside of the building and the maintenance of certain facilities.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests found that paying for an upgrade resulted in a more comfortable and enjoyable stay. It may be worth considering this option for a better room and overall experience.

Some guests were surprised by the variation in room types compared to the advertised photos. It's advisable to check with the hotel about the specific room you are booking to avoid any discrepancies.

A few guests experienced noise disturbances from other guests, particularly in the evenings. Bringing earplugs or requesting a quieter room may help mitigate this issue.

While some guests praised the food, others found it to be below expectations. Considering dining options in the nearby village or planning meals outside the hotel could be a good alternative.

Several guests noted issues with room amenities such as the lift and Wi-Fi. It may be helpful to inquire about the maintenance status of these facilities before booking.

Some guests mentioned that the hotel seemed short-staffed, leading to delays in fulfilling requests. Being prepared for potential service limitations could help manage expectations during the stay.

Considering the high and low seasons could impact the overall experience, especially in terms of crowd levels and availability of certain services. Checking for any local events or festivals during the visit may be beneficial.

The hotel's proximity to Strathpeffer Pavilion and Highland Museum of Childhood makes it convenient for exploring these attractions. Planning a visit to these nearby places could enhance the overall trip experience.

If traveling with pets, it's worth noting that the hotel is pet-friendly, as mentioned by some guests. This could be a deciding factor for pet owners when choosing accommodation.