Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.6 "Excellent pool."
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9.2 "Terrific location."
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8.9 "Very nice wellness & sports facilities."8.0 "80%
loved the sauna ." -
8.7 "Breakfast is good."
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8.7 "Vibe was good."8.9 "89%
enjoyed the friendly atmosphere ." 10.0 "100% thought thehotel was luxurious ." 10.0 "100% said it was astylish hotel ." -
5.8 "Average cleanliness."6.7 "Only 67% said
rooms were clean enough ." 5.0 "50% thought thecleanliness of the hotel was average ." -
4.0 "Value below average."3.3 "The
price was too high for 67%." -
2.9 "Disappointing internet connection."2.9 "71% said the
wifi quality was bad ."
Overall Rating
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9.4 "Excellent pool."
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9.2 "Terrific location."
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8.9 "Very nice wellness & sports facilities."
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8.6 "Breakfast is good."
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8.6 "Vibe was good."8.9 "89%
enjoyed the friendly atmosphere ." 10.0 "100% thought thehotel was luxurious ." -
5.6 "Average cleanliness."6.3 "Only 63% said
rooms were clean enough ." -
3.9 "Value below average."
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2.5 "Disappointing internet connection."2.5 "75% said the
wifi quality was bad ."
Overall Rating
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9.7 "Excellent pool."
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9.3 "Terrific location."
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8.8 "Very nice wellness & sports facilities."
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8.7 "Amenities are good."
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8.5 "Breakfast is good."
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3.7 "Value below average."
Overall Rating
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8.4 "Rooms are great."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
We loved the lake view from our room and the large comfortable rooms full of every amenity. The breakfast was by far the best I had in Europe during our stay. The walk around the lake is very pleasant. Restaurant was a bit pricey. A couple of the saunas were accessible only if you were without clothing. I'm not fond of public nudity much. The close proximity of the other resorts caught me off guard.
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10.0review from
staff involvement The noise of children and lack of education
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10.0review from
This hotel is in a 100 year old building that can only be described as elegant. The workmanship of the building itself is almost reason enough to stay. The setting, on top of a mountain with a breathtaking view is incredible. The staff, is educated and perceptive to the needs of the guest. The Wine Steward is a bit of con man.
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8.0review from
The people, service, desing, and the place where it is, just fabulous... The food was average. I mean normal menu, the breakfast fantastic... but I told this to the reception and they told me, that they are currently waiting for new chef...
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8.0review from
Excellent staff, perfect room, very good food. All was OK>
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7.0review from
Lovely design combining old and new. Huge rooms, very comfortable bed. Luxurious spa. Excellent breakfast and perfect way of cleaning the room. Some staff far from Kempinski standard, particularly the spa manager. Concierge could not recommend a restaurant in nearby towns immediately. Body lotion + 3 other body products in our room and in the spa, as well as the marmelade at breakfast were past their expiry dates !!!
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6.7review from
Spa area is just perfect! The staff attitude is very poor and not on the good level.
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7.7review from
Kempinski High Tatras is a Luxury hotel with a perfect balance between high standards, excellent service and reasonable prices. We have really appreciated the discretion, availability and efficiency of all employees. Gardening with noisy material under our windows at relatively early hours could be avoided.
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7.3review from
Great view of the lake from the spa, friendly service, nice spa Badly smelling corridor to the rooms (probably from the glue when renovated), cold floor in the bathroom (paving), wifi in the room wasn't strong enough, expensive spa treatments and restaurant but it corresponds to 5* hotel
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7.4review from
The hotel staff and attention to detail is first class. The rooms are of the standard you would expect from a five star hotel. Spa area, swimming pool, again first class. Only downside, drinks a little on the expensive side. Cant fault the hotel or the staff, perfect.
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8.0review from
Everything. The room, the amenities and the spa were outstanding. Nothing.
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10.0review from
We loved the lake view from our room and the large comfortable rooms full of every amenity. The breakfast was by far the best I had in Europe during our stay. The walk around the lake is very pleasant. Restaurant was a bit pricey. A couple of the saunas were accessible only if you were without clothing. I'm not fond of public nudity much. The close proximity of the other resorts caught me off guard.
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10.0review from
staff involvement The noise of children and lack of education
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10.0review from
This hotel is in a 100 year old building that can only be described as elegant. The workmanship of the building itself is almost reason enough to stay. The setting, on top of a mountain with a breathtaking view is incredible. The staff, is educated and perceptive to the needs of the guest. The Wine Steward is a bit of con man.
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8.0review from
The people, service, desing, and the place where it is, just fabulous... The food was average. I mean normal menu, the breakfast fantastic... but I told this to the reception and they told me, that they are currently waiting for new chef...
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8.0review from
Excellent staff, perfect room, very good food. All was OK>
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8.0review from
Everything. The room, the amenities and the spa were outstanding. Nothing.
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7.0review from
Lovely design combining old and new. Huge rooms, very comfortable bed. Luxurious spa. Excellent breakfast and perfect way of cleaning the room. Some staff far from Kempinski standard, particularly the spa manager. Concierge could not recommend a restaurant in nearby towns immediately. Body lotion + 3 other body products in our room and in the spa, as well as the marmelade at breakfast were past their expiry dates !!!
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6.7review from
Spa area is just perfect! The staff attitude is very poor and not on the good level.
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7.7review from
Kempinski High Tatras is a Luxury hotel with a perfect balance between high standards, excellent service and reasonable prices. We have really appreciated the discretion, availability and efficiency of all employees. Gardening with noisy material under our windows at relatively early hours could be avoided.
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7.3review from
Great view of the lake from the spa, friendly service, nice spa Badly smelling corridor to the rooms (probably from the glue when renovated), cold floor in the bathroom (paving), wifi in the room wasn't strong enough, expensive spa treatments and restaurant but it corresponds to 5* hotel
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7.4review from
The hotel staff and attention to detail is first class. The rooms are of the standard you would expect from a five star hotel. Spa area, swimming pool, again first class. Only downside, drinks a little on the expensive side. Cant fault the hotel or the staff, perfect.
