Overview

RSL Cold & Hot Springs Resort Suao
Top Family Hotel

No.301, Zhongyuan Rd, Su'ao, Taiwan
+886 3996 6666

Call

+886 3996 6666

Overall guest ratings

8.6/10 Excellent
Based on 444 reviews

Review highlights

  • 9.7
  • 9.5
  • 6.9
  • 6.8

Good to know

  • Nice building
  • Very quiet
  • Professional service
  • Friendly service

Nearby

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    About

    RSL Cold and Hot Springs Resorts Suao owns 152 uniquely designed Japanese style and western style rooms and suites in the 12-story building. Our main facility’s unique European architecture is a break from the traditional. The building combines Roman elegance, Greece´s classical flavor and modern architectural techniques to form a structure that resembles the classic beauty of a luxurious European manor.

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    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Bicycle rental
    • Game room
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Childrens programs
    • Laundry facilities
    • Child pool
    • Express check out
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Train station shuttle
    • Steam room
    • Free valet parking
    • Washer/dryer available in-room
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.6 Excellent
    Based on 444 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      10.0 "100% said the reception staff was great."
    • 9.5 "Excellent pool."
    • 9.4 "Perfectly clean."
      9.1 "91% said rooms were clean."
    • 8.7 "Very nice wellness & sports facilities."
    • 8.2 "Amenities are good."
      8.1 "81% thought the building was wonderful."
    • 6.9 "Location is acceptable."
    • 6.8 "Breakfast is mediocre."
    • 6.5 "Rooms are ok."
    • 4.5 "Not very comfortable."
      1.6 "84% said rooms were small."
    • 1.8 "Terrible value."
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    Overall Rating

    8.2 Excellent
    Based on 142 reviews
    • 9.7 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.7 "Vibe was good."
    • 7.1 "Tasty food."
    • 6.9 "Location is acceptable."
    • 6.6 "Rooms are ok."
    • 5.0 "Average comfort."

    Overall Rating

    8.1 Excellent
    Based on 288 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 9.2 "Perfectly clean."
    • 8.5 "Very nice wellness & sports facilities."
    • 7.5 "Good amenities."
      7.4 "74% thought the building was wonderful."
    • 7.3 "Tasty food."
    • 5.8 "Rooms are ok."
    • 3.9 "Not very comfortable."
      1.2 "88% said rooms were small."
    • 1.5 "Terrible value."
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    Overall Rating

    7.8 Good
    Based on 13 reviews
    • 9.4 "World class service."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Nice building"
    "Very quiet"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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