Smile Hotel Usj

The staff is very friendly, the room is nice, clean, and fragrant, and it offers good value for money.

Some guests have mentioned issues with cleanliness, such as the presence of cockroaches and the need for proper maintenance in the rooms.

Some guests have reported that parking can be a problem at the hotel.

Guests have praised the cleanliness and freshness of the bedsheets and pillowcases, highlighting the hotel's good job in maintenance.

The high season is in May, and the low season is in July.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

If you prefer fewer crowds, consider visiting in July, which is the low season for the hotel.

The hotel is conveniently located near Sunway Pyramid Shopping Mall, SS15 LRT Station, Empire Shopping Gallery, and Subang Parade, making it an ideal choice for those interested in exploring these attractions.

The hotel provides children's high chairs, making it suitable for families with young children.

Some guests reported issues with room maintenance, such as malfunctioning showers and bathroom doors. It's advisable to check the functionality of these amenities upon check-in.

If you're traveling by car, be aware that some guests have experienced parking issues. It's recommended to inquire about parking availability and reserve a spot if needed, especially during office hours.

Some guests mentioned noisy neighbors, so light sleepers may want to consider this when choosing a room or inquire about quieter options.

While some guests praised the cleanliness of the rooms, others reported issues with cleanliness, such as cockroaches. It's advisable to check recent reviews for insights into the current cleanliness standards.

If you have accessibility needs, such as wheelchair access or elevator availability, it's recommended to confirm these facilities in advance to ensure a comfortable stay.

While some guests praised the friendly staff, others reported instances of rudeness. It's advisable to set reasonable expectations for service and communicate any issues promptly to the management.