Cons: Only after booking on Kayak, received confirmation email that informed of 15% "resort fee" + 1% tax. Upon checkin was charged 15% + 9% tax, and was told by registration desk to take it up with Kayak. Seriously, 24% extra in hidden fees and even misinformation on total cost in confirmation email? This is misrepresentation and I should be refunded these fees.
Pros: I was treated as a special guest from the moment I arrived. Madison, at the front desk, upgraded me to a loft suite and arranged it so I did not have to change rooms (as I expected I would because I had screwed up my travel plans). She was friendly, cheerful and pleasant. Rory, our shuttle driver, picked us up and hauled us to Hola restaurant and back with good humor and grace (even when some of our group had had a few drinks and became boisterous). Larry, who served me in Carson's restaurant for breakfast was attentive without hovering; I felt well served. All in all, a great stay in a wonderful room in a truly lovely area.
Cons: Our tv would not work. They gave us three remotes to try on the tv but never programmed any of them for us. We spent over 2 hours trying to program them ourselves but had no success. It was very frustrating and not a very relaxing evening.
This La Pine, Oregon hotel offers 60 spacious accommodations and suites, excellent customer service and lots of amenities - like cable television, high-speed Internet access and complimentary breakfast each morning. When guests aren't out exploring the breathtaking scenery surrounding Best Western Newberry Station, they can relax in an indoor heated pool or unwind in a whirlpool hot tub. Feel free to bring pets along - this is a pet-friendly hotel! The Best Western Newberry is also the only motel in the area that has a pool, meeting space and truck/oversized parking available. Five major recreational areas surround this centrally located La Pine, Oregon hotel, including Newberry Crater National Volcanic Monument, Crater Lake, the Cascades Lakes, the Oregon outback and Bend Ski resort areas. Other nearby attractions include the Big Tree, Rosland Park, La Pine State Park and Deschutes River. This central location to endless outdoor adventure means that golf, horseback riding, hiking, biking - and even skiing in the winter - are just moments away at all times. Want to go trout fishing? The 14-lake Cascade lake is just a stone's throw away, but the Lava River Caves are a can't-miss destination nearby this La Pine, Oregon lodging. Traveling for business? The Best Western Newberry is the place to stay with Midstate Electric and Interfor Pacific Inc. nearby. We even have meeting and banquet facilities and business services available. This hotel in La Pine, Oregon is also perfect for family reunions, hunting and fishing seasons, and taking in local festivals - like Frontier Days Festival and Fourth of July events. Ready for an enjoyable and memorable Oregon vacation? Book your Best Western Newberry Station stay today and save! Enjoy your stay.
Cons: Yes, tv did not work, no breakfast as advertised, stale sweet rolls, no fridge, shower in bad shape
Pros: There was nothing to like about this hotel.
Cons: The ads for this hotel stated 'Newly remodeled with flat screen tv's and pillow top mattress''. The pillow top mattress was just a matress with a piece of egg crate foam on top. The flat screen tv was from the late 90's. Rude staff.
Cons: Room was very tired. Bath was old and worn. Location was across from railroad tracks with train noise during night.
the room itself was ok but the security was kind of scary. I accidently walked into the wrong room with the key for another room.
Cons: Security was a big issue. the room keys opened any room not just yours. there was no way you could secure your room when not in it. I did mention this to the front desk clerk when checking out. He didn't seem to concerned.
Pros: Staff was friendly
Cons: Room was dirty and many items such as bathtubs needed replacing. Many light bulbs burnt out. No hairdryer or fridge in room. Breakfast was poor. Located by highway and train tracks on other side of highway meant a noisy night. Would not stay here again.
nothing more to add
Pros: price and the staff were very nice to switch the room to downstairs when they saw I was handicapped and could not go upstairs.
Cons: needs major remodeling to be competitive in todays rooms. The coffee and breakfast was really lacking, but was not a problem as we were at a reunion.
Cons: The bed was rock hard making it impossible to sleep
Pros: close to the location I needed
Cons: the breakfast thing could have been better, or mentioned at check in
Room had holes in clean towels, bare exposed electrical wiring and when asked for resolution, was told would be addressed. Refused refund when told I was leaving.
Pros: Near Restaurant
Cons: Desk did not allow rate reserved, charged me for extra people and another room, and when I addressed it, they scanned card for refund for one room. The charges for both rooms show on Card but no refund. I am contacting mgr and card company to resolve
The heater in the main room did not function. We had to turn the thermostat in the bathroom on to warm the entire area. We reported it but nothing was done. Below average care of the room.
Pros: The location
Cons: The heat in the room did not work - only in the bathroom
Cons: Very noisy. Lots of road noise and trains going by.
Enjoy your visit to La Pine with a stay at Timbercrest Inn. Free perks include WiFi, self parking, and continental breakfast available daily. Rooms offer up nice touches like deep soaking tubs and premium bedding, along with furnished balconies or patios and refrigerators.