Life Puri Hotel Surabaya

The hotel is conveniently located near Monumen Kapal Selam, Surabaya Plaza Shopping Mall, and Sharp Bamboo Monument, making it easy for guests to explore the area.

While some guests have reported cleanliness issues, such as dirty sheets, mold, and unclean bathrooms, others have found the rooms to be spacious, clean, and equipped with hot water and toiletries.

Many guests have praised the staff for being helpful and polite, providing a positive and accommodating experience during their stay.

Families can enjoy complimentary breakfast, board games, and puzzles, as well as access to books, DVDs, and music for children, ensuring an enjoyable and family-friendly stay.

The hotel's location near the train station and public transport makes it convenient for guests to explore the area, although some have noted the presence of mosquitoes and noise from the surroundings.

Several guests reported dissatisfaction with rooms lacking windows, leading to poor ventilation and a sense of confinement. Prioritize booking a room with windows to ensure a more comfortable stay.

Numerous guests mentioned issues with room cleanliness, including dirty sheets, mold, and unclean bathrooms. It's advisable to thoroughly inspect the room upon arrival and promptly report any cleanliness concerns to the staff.

Some guests noted noise disturbances, such as loud air conditioning units, proximity to train tracks, and mosque calls. Consider packing earplugs or requesting a room away from potential sources of noise.

Despite some discrepancies between advertised and actual amenities, such as the availability of a gym, it's recommended to verify the presence and condition of specific facilities before arrival to manage expectations accordingly.

Several guests encountered issues with mosquitoes in their rooms. Bringing insect repellent or requesting mosquito control measures from the hotel staff may help mitigate this problem.

While some guests received room upgrades, others expressed doubts about the legitimacy of these offers. If presented with an upgrade, it's advisable to verify the room's condition and amenities before accepting.

Multiple guests reported issues with air conditioning, including malfunctioning units and excessive noise. Upon check-in, test the air conditioning in the room and promptly notify staff of any problems.

As the hotel lacks an elevator, guests with mobility concerns should inquire about room accessibility and the steepness of staircases to ensure a comfortable stay.

Guests highlighted the hotel's value for money, but also noted cleanliness and maintenance issues. When booking, it's important to balance cost considerations with the potential trade-offs in room quality.

In cases where guests encountered discrepancies in room arrangements or faced issues with facilities, clear and assertive communication with the hotel staff was recommended to address concerns effectively.