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The hotel was clean and comfortable. The leisure facilities were of good quality. All the hotel staff were friendly, attentive and made us feel welcome. There was a problem over the booking which they sorted out to my complete satisfaction. As someone with some mobiliity problems the stairs down to the bar, restaurants and leisure facilities were inadequately supported by handrails.
good food quatity in restaurant at diner
good location, clean and great pool and gym
Friendly staff, good weather, beautiful countryside leaving to soon
Room was cozy and nice, stuff perfect.Swimming pool and sauna every day - so relaxing.The best restaurant I ever visited.I recommend this hotel to everyone.Everything was great!
it was OK
food, parking place, tv service toilets
Very helpful, friendly staff. Secure parking for motorcycle!
Hotel Caspar, a breath of fresh air. A perfect way to spend time away from city hassels. Life just has a slower pace here. Our room faced the town place. We just loved the place.
Location: in the middle of the peaceful village near Jelenia Gora. Attractive, clean and nice, small hotel. No noisy bars or traffic nearby, so it was easy to sleep well. Breakfast was good.
Nice and beautiful design hotel, but not so much to do there or in the neighbourhood. Just a few TV channels so that was not an alternative eighter. Our room on the second floor was large and comfortable, we got a room on first floor to start with but asked for another because of disturbing music from the outside part of the restaurant - we had to start our travel really early next morning and had to sleep. There was no problem at all with changing room. And the new room was quiet and calm. 1. The surroundings, this small village was not at all what we had expected - we thought it should be an historic beautiful place. 2. Even though nearly all tables were free at the restaurant, we were not allowed to sit at the table that we prefered. 3. We had to wait quite long to be served during the dinner. 4. It was a disappointment that the parking was unsecured. There was cameras but they were covering just a couple of cars and the hotel corners.
The location was splendid: beautiful grounds where one can take pleasant walks. The hotel is a lovely old manor tastefully decorated. The bathrooms are modern. The buffet breakfast was very basic and offered no fruits.
Excelent place and nice breakfast but this hotel is far away the town. For three-star hotel I did expect profesionally staff and much more attention for customers needs than in reality.