Hotel Zaragoza

Some guests have found the beds to be on the hard side with worn-out pillows, while others have mentioned that the beds were uncomfortable with flat pillows.

The food at the hotel has been described as not worth paying for, only good for the convenience factor. Guests have also mentioned that bringing your own food or drink into the room is not allowed.

Some guests have mentioned a policy of no noise after 10 pm, which they found to be selectively enforced. They have also reported noise disturbances from other guests in the early morning.

Guests have appreciated the beautiful grounds, clean and spacious rooms, and the long enough pool for lap swimming. However, some have mentioned the inconvenience of a small charge for keeping bags after check-out.

The high season at the hotel is in November, while the low season is in June.

Some guests mentioned that rooms facing the pool can be noisy in the morning, so if you prefer a quieter stay, consider requesting a room away from the pool area.

Several guests noted that noise from neighboring rooms and the pool area could be disruptive, so packing earplugs might help ensure a restful night's sleep.

Some guests found the pillows to be uncomfortable and flat, so if you have specific pillow preferences, you may want to inquire about pillow options at the front desk.

The hotel is conveniently located near El Tepozteco National Park and the Tepozteco Pyramid, making it easy to plan outdoor excursions and explore the area's natural beauty.

Guests mentioned that the rooms do not have light-blocking curtains, so if you're sensitive to light while sleeping, consider bringing an eye mask for better rest.

Some guests were surprised by a small charge for storing bags after check-out, so it's advisable to inquire about any additional fees for this service in advance.

If you have mobility concerns, consider requesting a room on the ground floor, as the hotel offers entire units located on the ground floor and increased accessibility.

The hotel enforces a noise policy, which some guests found to be inconsistently applied. It's advisable to be mindful of noise levels to avoid any disturbances.

Some guests mentioned that the on-site food may not meet expectations, and bringing your own food and drinks into the room is not allowed. Consider bringing your preferred snacks and beverages.

Many guests appreciated the hotel's beautiful grounds and garden views, so take some time to explore and enjoy the tranquil outdoor spaces during your stay.