Pros (+) The décor and facilities are superb. Staff is helpful and always friendly. They pay attention to every detail making you feel you're stepping into your weekend getaway home.
Cons (-) The facilities at the pool can be improved with showers.
4 stars
Hotel Boutique Casa Fernanda
Photos of Hotel Boutique Casa Fernanda
Overview
Adults-only hotel with a full-service spa and free breakfast A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a bar/lounge, a sauna, and a rooftop terrace are onsite. Hotel Boutique Casa Fernanda - Adults only offers 14 air-conditioned accommodations with safes and bathrobes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool and a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities at Hotel Boutique Casa Fernanda
- Adults only
- Outdoor pool
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Free parking
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Body soap
- Air-conditioned
- Conditioner
General
- Executive lounge access
- Seating area
- Garden view
- Slippers
- Inner courtyard view
- Sofa
- Telephone
- Pool view
- Storage available
Dining
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Coffee machine
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Bottle of water
Pool and spa
- Spa and wellness center
- Saltwater pool
- Massage
- Hot tub
- Outdoor pool
- Sauna
- Pool towels
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Increased accessibility
- Adults only
- Non-feather pillow
- Upper floors accessible by stairs
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Valet parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Balcony
- Outdoor furniture
- Garden
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Things to do
- Gift shop
- Hiking
- Board games/puzzles
Laundry
- Iron and ironing board
- Pants press
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Reviews of Hotel Boutique Casa Fernanda
9.0
Wonderful
379 verified ratings
Wonderful
266
Very good
61
Good
22
Okay
9
Fair
12
Mediocre
3
Poor
6
Summary of reviews
Guests say
Guests expressed significant dissatisfaction with the service and cleanliness of the hotel, particularly highlighting issues such as rude staff and pest problems. However, some reviews praised the amenities, including the decor, pool, and restaurant offerings, suggesting that while there are notable positives, the overall experience was marred by service-related complaints.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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9 out of 10
2 reviews
9.7 out of 10
1 review
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a spa and wellness center, saltwater pool, massage services, and a sauna, providing guests with a relaxing and rejuvenating experience.
Is parking available at the hotel?
Yes, the hotel provides free parking and valet parking for the convenience of guests.
What can guests expect from the hotel's restaurant?
The hotel's restaurant offers a good dining experience with a variety of delicious options, although some guests have mentioned limited flexibility outside of the menu.
How is the cleanliness of the hotel maintained?
The hotel is well-maintained with beautiful grounds and whimsical gardens, although some guests have noted specific areas that could be cleaner.
When is the best time to visit the hotel?
The high season at the hotel is in February, offering an ideal time to experience the beautiful setting with mountains all around and enjoy the gorgeous grounds and sculptures.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Mountain View
Guests highly recommend choosing a room with a view of the mountains, as it offers a beautiful and serene setting.
Consider Noise Levels
Some guests noted that certain rooms, particularly in the newer building, may experience noise from the garage below during the day. It may be beneficial to inquire about room locations to ensure a peaceful stay.
Explore Nearby Attractions
The hotel's proximity to El Tepozteco National Park and the Tepozteco Pyramid makes it convenient for guests interested in exploring these attractions.
Check Spa and Restaurant Offerings
While the spa experience was praised, some guests found the actual massage to be subpar. Additionally, the restaurant's limited flexibility and offerings were mentioned, so it may be helpful to review the menu options beforehand.
Be Mindful of Room Amenities
Some guests found that their rooms lacked certain amenities, such as a mini freezer and milk for coffee. Checking the room features in advance may help manage expectations.
Consider Low Season Travel
October is noted as the low season, which could offer a quieter and potentially more affordable experience for those seeking a peaceful retreat.
Take Advantage of the Pool Area
The pool area is described as amazing and offers a relaxing atmosphere with great music, making it a highlight of the hotel.
Plan for Transportation
As the walk into town may not be ideal, especially at night, considering transportation options or planning daytime excursions could enhance the overall experience.
Inquire About Breakfast Varieties
While the included continental breakfast was praised, some guests suggested that a more varied breakfast offer could further elevate the dining experience.
Communication with Staff
Guests appreciated the personalized touches, such as the pre-stay greetings and the aromatherapy presentation, which added to the overall experience.
Location
Niño Artillero #20, 62520 Tepoztlán, Morelos
What's nearby
- El Tepozteco National Park1.3 mi
- Tepozteco Pyramid1.3 mi
- El Tepozteco1.3 mi
- Gallaecia2.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:30 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Boutique Casa Fernanda
Low season | November |
|---|---|
High season | April |
Average price (weeknight) | $256 |
Average price (weekend night) | $262 |
When to book a room at Hotel Boutique Casa Fernanda
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.6 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Mexico City Benito Juarez |
Distance to airport | 31.4 mi |
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