Pros (+) Good breakfast. Comfortable bed. No fan in bathroom. Hotel is a maze of corridors and stairs. Lift didn't work.
3 stars
Royal Thurso Hotel
Overview
Royal Thurso Hotel is centrally located in close proximity to the train station in the town of Thurso. The hotel provides free Wi-Fi access in rooms and public areas of the hotel. Situated in the town centre all amenities are close by, including a varied selection of shops within easy walking distance. A perfect base for business, with the friendly atmosphere of Invictus Bar and ambience of the Hyde Restaurant, Royal Thurso Hotel will cater for all your needs. The property is ideally located for guests wishing to explore the North Coast which offers sandy beaches, headlands and cliffs.
Amenities at Royal Thurso Hotel
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Accessibility and suitability
- Entire unit located on ground floor
- Elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Tea/coffee maker
Services and conveniences
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- 24hr front desk
General
- Window
- Family rooms
- Carpeted
- City view
- Storage available
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- TV
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Things to do
- Golf
- Beauty salon
Outdoor
- Terrace/Patio
Laundry
- Laundry service
Family friendly
- Kids meals
Reviews of Royal Thurso Hotel
6.7
Okay
1877 verified ratings
Wonderful
287
Very good
281
Good
379
Okay
263
Fair
256
Mediocre
154
Poor
257
Summary of reviews
Guests say
Guests have expressed significant dissatisfaction with the hotel's cleanliness, noting filthy carpets, dated facilities, and issues with room maintenance. Service has also been criticized, with reports of unhelpful staff and inadequate dining experiences. While some guests appreciated the friendly staff and good breakfast, the overall sentiment leans towards disappointment due to the hotel's outdated condition and lack of proper amenities.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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6.7 out of 10
1333 reviews
8.3 out of 10
4 reviews
7.1 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the Scottish Breakfast served at Muthu Royal Thurso Hotel?
The hotel serves a Good Scottish Breakfast, as mentioned in 134 reviews. Guests have appreciated the breakfast and the service provided.
Is parking available at Muthu Royal Thurso Hotel?
Yes, the hotel offers free parking, which has been positively mentioned by guests in their reviews.
What are the common concerns about the hotel's cleanliness?
Some guests have expressed concerns about the cleanliness of the hotel, mentioning issues such as dirty rooms, outdated facilities, and the need for refurbishment.
When is the best time to visit Muthu Royal Thurso Hotel?
The high season at the hotel is in June, and the low season is in July, as per the hotel's seasonality information.
How is the customer service at Muthu Royal Thurso Hotel?
Guests have praised the staff for being very friendly, helpful, and providing excellent service. However, some reviews have also mentioned concerns about the hotel's staff being busy or short-staffed.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Main Road
If you're a light sleeper, consider requesting a room away from the main road to minimize traffic noise, as some guests found it disruptive during the night.
Check Room Heating
Some guests experienced issues with room temperature, so it's advisable to check the heating in your room upon arrival and request a room with effective heating if needed.
Consider Upgraded Rooms
Several guests recommended considering upgraded rooms, as they found them to be more comfortable and well-maintained compared to standard rooms.
Verify Room Amenities
Before settling in, ensure that all room amenities, such as the TV and shower controls, are in good working condition to avoid any inconvenience during your stay.
Explore Nearby Attractions
Take advantage of the hotel's central location to explore nearby attractions such as Dunnet Bay Beach, Dunnet Head Lighthouse, and the Dounreay Nuclear Power Station.
Be Mindful of Noise Levels
Due to thin walls, some guests experienced noise disturbances from neighboring rooms, so it's advisable to pack earplugs if you're sensitive to noise.
Request a Room with Adequate Heating
If visiting during colder months, consider requesting a room with sufficient heating, as a few guests found their rooms to be cold, especially in the corridors.
Check for Refurbished Rooms
The hotel has undergone refurbishment, so consider requesting a refurbished room for a more updated and comfortable experience, as noted by some guests.
Confirm Room Layout
If you have mobility concerns or heavy luggage, it's recommended to confirm the layout of the hotel and request a room with easy access, as some areas have long corridors and steps.
Plan for Breakfast
If breakfast is important to you, plan to take advantage of the included breakfast, which several guests found to be good and reasonably priced.
Location
Traill Street, Thurso, KW14 8EH
What's nearby
- Dunnet Bay Beach6.2 mi
- Dunnet Head Lighthouse7.5 mi
- Dounreay Nuclear Power Station8.1 mi
- Castle of Mey11.3 mi
- Strathnaver Museum23.6 mi
- Farr Beach25.1 mi
- Torrisdale Beach26.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Royal Thurso Hotel
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | May | $103 | $83 |
Cheapest month to stay with an average 21% drop in price. | Most expensive month to stay with an average 37% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Royal Thurso Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Royal Thurso Hotel
FAQs when booking at Royal Thurso Hotel
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See most recommended stays in ThursoGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.3 | 0.2 mi | Wick | 18.0 mi |
Everything you need to know for your stay in Thurso
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