Cons (-) Bed cover and towels are old and stained. Bathroom is dirty and bath faucet broken. The room was outdated and could use some deep cleaning.
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Amenities at Hilton Garden Inn Tijuana Airport
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Free parking
Reviews of Hilton Garden Inn Tijuana Airport
8.0
Very good
1488 verified ratings
Wonderful
610
Very good
220
Good
190
Okay
101
Fair
125
Mediocre
78
Poor
164
Summary of reviews
Guests say
Guests consistently praise the hotel's location, especially for its convenience to the airport and city attractions. Cleanliness is also highlighted positively, with several guests mentioning clean rooms and facilities. However, there are significant complaints about poor service, including booking issues, unhelpful staff, and lack of problem resolution. Some guests also mention noise, outdated rooms, and security concerns. Overall, while the location and cleanliness are appreciated, service needs improvement.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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8 out of 10
604 reviews
7 out of 10
1 review
6 out of 10
4 reviews
3.5 out of 10
4 reviews
All reviews
Pros (+) Nothing, no the best way to cancel with out notify me
Pros (+) I liked the friendly attitude by staff and how close it was to airport and restaurants. Also not far from the border.
Cons (-) I disliked how thin the walls are. you can literally hear your next door guests talk clearly. The day we stayed their was numerous youth soccer teams staying too and they were running around being noi...
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Cons (-) They cancelled my reservation.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
How are the beds at Gamma Tijuana?
Guests have mentioned that the beds at Gamma Tijuana are comfortable and provide a good night's sleep. However, some reviews have indicated that the beds could be improved for better comfort.
Is parking available at Gamma Tijuana?
Yes, Gamma Tijuana offers free parking for guests, making it convenient for those traveling by car.
What can I expect from the food quality at Gamma Tijuana?
Guests have praised the food quality at Gamma Tijuana, particularly the room service and the restaurant. However, some reviews have mentioned that the restaurant could be improved.
How is the cleanliness at Gamma Tijuana?
Many guests have appreciated the cleanliness of the rooms at Gamma Tijuana, mentioning that the rooms are meticulous and spotless. However, a few reviews have indicated that there were cleanliness issues that need attention.
What can I expect from the customer service at Gamma Tijuana?
Guests have highlighted the friendly and helpful staff at Gamma Tijuana, particularly in the areas of room service and accommodating requests. However, some reviews have mentioned that there were instances of less satisfactory customer service.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
January is noted as the low season, which could mean fewer crowds and potentially better rates.
Explore Nearby Attractions
The hotel is conveniently located near various attractions, such as Parque Morelos, El Trompo Museo Interactivo Tijuana, and Caliente Stadium, making it a great base for sightseeing.
Check Room Amenities
Some guests reported issues with room cleanliness and outdated furniture. It may be beneficial to confirm the room condition and amenities before finalizing a booking.
Take Advantage of the Outdoor Pool
Guests appreciated the outdoor pool and found it to be a great way to relax after a day of exploring the nearby attractions.
Verify Room Features
Some guests mentioned discrepancies between the booked room and the actual room provided, such as non-functional TVs and the absence of certain amenities. Verifying room features upon check-in is advisable.
Consider Transportation Options
The hotel offers free parking and valet parking, which can be convenient for guests with vehicles.
Be Mindful of High Season
February is highlighted as the high season, so planning a visit during this time may lead to a livelier atmosphere and potentially higher rates.
Inquire About Special Services
The hotel provides services such as room service, ticket service, and a tour desk. Guests may find it helpful to inquire about these services for a more tailored experience.
Check for Updated Reviews
Some guests reported issues with cleanliness and maintenance. Checking for recent reviews closer to the planned visit can provide a more current understanding of the hotel's condition.
Location
Blvd Tijuana No. 17226, 22457 Tijuana, Baja California
What's nearby
- Parque Morelos2.4 mi
- El Trompo Museo Interactivo Tijuana2.6 mi
- Caliente Stadium3.2 mi
- Caliente Casino3.3 mi
- Agua Caliente Racetrack3.3 mi
- Tijuana Country Club3.5 mi
- Baseball Stadium Calimax3.8 mi
- Plaza Rio Tijuana4.2 mi
- Centro Cultural Tijuana4.4 mi
- Mercado Hidalgo4.6 mi
- Museo de Cera de Tijuana5.2 mi
- Avenida Revolución5.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Tijuana Airport
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
October | August | $157 | $132 |
Cheapest month to stay with an average 23% drop in price. | Most expensive month to stay with an average 37% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Hilton Garden Inn Tijuana Airport
What is the cheapest day to book Hilton Garden Inn Tijuana Airport?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Hilton Garden Inn Tijuana Airport is Monday, with an average nightly rate of $115. The most expensive day is Wednesday at $188 per night.
KAYAK's top tips for your stay at Hilton Garden Inn Tijuana Airport
FAQs when booking at Hilton Garden Inn Tijuana Airport
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See most recommended stays in TijuanaGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
4.8 mi | Tijuana Rodriguez | 1.6 mi |