Basics
Bathroom
General
Accessibility and suitability
Dining
Things to do
Services and conveniences
Family friendly
Kitchen
Media and entertainment
Spa
Parking and transportation
Outdoor
Bedroom
Workspace
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's wellness area?
The hotel offers a complementary spa with sauna and steam room, which guests have found wonderful. The amenities are all beautiful, and the inhouse wellness area is very nice.
What practical amenities does the hotel offer for families with children?
The hotel provides an indoor play area, kids' club, and outdoor play equipment, making it a great choice for families with children. Additionally, babysitting or child care services and cribs are available.
What are the dining options at the hotel?
The hotel offers a restaurant with a good buffet breakfast and a nice dinner menu. Guests have also enjoyed the bar/lounge, minibar, and the availability of packed lunches and special diet menus upon request.
What are the common concerns about the hotel's spa and sauna?
Some guests have mentioned that the spa and sauna lack clear instructions and English instructions, and can be a bit messy in terms of how to use. Additionally, there have been comments about the limited availability and overcrowding of the spa.
What can guests expect from the hotel's customer service?
The hotel's staff has been described as very helpful, efficient, and friendly. Guests have also praised the reception staff for being brilliant and helpful, and for their kindness and assistance.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the mountains comes highly recommended.
Consider Low Season Visits
Guests who visited during the low season found the hotel to be quieter and more peaceful, allowing for a more relaxed experience.
Check Spa Reservation Policy
Some guests were surprised by the need to book spa appointments in advance and the limitation of one visit per day for an hour. It's advisable to inquire about this policy before booking.
Explore Nearby Activities
The hotel organizes various activities, making it convenient for guests to explore the surrounding mountains and villages. Inquire about these activities at the front desk for a more immersive experience.
Room Selection Tip
Some guests recommended requesting rooms away from the elevator to avoid potential noise disturbances. It's advisable to consider this when selecting a room.
Dining Consideration
If planning to dine at the hotel's restaurant, it's recommended to make reservations in advance, especially during peak times, to ensure availability.
Transportation Advice
As the hotel is located about 13 km from ski lifts, independent transportation is advisable for easy access to nearby attractions. Consider this when planning activities.
Spa Facility Insights
Some guests found the spa facilities to be smaller than expected and had limitations on usage. It's advisable to clarify the spa's operational details before planning spa visits.
Noise Consideration
Some guests mentioned noise disturbances from other rooms and corridors. Light sleepers may want to consider this feedback and pack earplugs as a precaution.
Communication with Staff
Guests appreciated the helpfulness of the staff. It's advisable to engage with the staff for any specific needs or inquiries during the stay.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | March |
|---|---|
High season | May |
Average price (weekend night) | $157 |
Value for money | 9.1 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Bolzano |
Distance to airport | 31.2 mi |