Surestay Hotel By Best Western Tuscaloosa

Guests have mentioned that the hotel is very clean and well taken care of. However, some have reported issues with dirty rooms and bathrooms.

Some guests have found the beds uncomfortable and in need of replacement due to wear and tear, while others have mentioned that the beds were comfortable.

While many guests have praised the breakfast and found it to be good, others have expressed disappointment, mentioning that the food was not enjoyable and the options were limited.

Guests have highlighted the friendly and helpful staff, but there are also mentions of staff rudeness and unhelpfulness in addressing cleanliness issues.

The hotel offers free parking, which has been appreciated by guests for its accessibility and convenience.

Several guests recommended choosing a room on the upper floors to avoid noise from the highway and to enjoy better views.

Some guests mentioned that the provided toiletries were not up to standard, so consider bringing your own to ensure your comfort.

A few guests reported issues with room cleanliness, so it's advisable to thoroughly check the room upon arrival and request a change if necessary.

While the hotel offers breakfast, guests suggested exploring nearby dining options such as the Cracker Barrel restaurant next door for additional meal choices.

Some guests noted noise disturbances, especially from neighboring rooms and the breakfast area, so consider this when selecting your room or planning your schedule.

Several guests mentioned issues with amenities such as broken ice machines and out-of-order ATMs, so it's advisable to confirm their availability before relying on them.

Due to occasional noise disturbances, bringing earplugs might enhance your comfort during your stay.

Some guests reported unexpected fees, such as a deposit, so it's recommended to inquire about any potential additional charges during the booking process.

If you encounter issues with your assigned room, don't hesitate to request a change, as some guests reported positive experiences after switching rooms.

Guests appreciated the laundry facilities, so if needed, take advantage of this convenient amenity during your stay.