Mambuca Village

The staff at Pousada Ascalom is known for being very helpful, friendly, and nice. Guests have highlighted the great service provided by staff members such as Priscilla and Cristiano, who are fluent in English and go above and beyond to make guests' stays comfortable.

While guests have praised the helpful and friendly staff, some have mentioned that the rooms are a bit small. Additionally, there have been comments about the beds being too small, measuring 1.30 meters wide, and the terraces being small as well.

Pousada Ascalom offers a cute atmosphere and is well-located for accessing Itamambuca beach and other wonderful beaches in the region. Guests have also appreciated the English fluency of staff members, who provide assistance with activities like surfing and are even willing to help with personal needs, such as buying and making tea for sick guests.

The hotel provides practical amenities such as daily housekeeping, face masks for guests, physical distancing measures, hand sanitizer in guest accommodation, and enhanced cleaning protocols. Additionally, guests can enjoy an outdoor pool, complimentary breakfast, and access to activities like hiking, beach access, and water sports.

While guests have praised the hotel's location and the attentive staff, there have been comments about the breakfast not matching the pictures and the facilities being outdated and in need of repair. Some guests have also mentioned that the rooms are smaller than expected.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the garden or pool comes highly recommended.

Families appreciated the complimentary babysitting service, allowing parents to enjoy some time to themselves.

A few guests suggested bringing your own towels, as they found the towels provided to be thin or in need of replacement.

Guests found the tour desk to be helpful in arranging activities such as hiking, snorkeling, and diving, so consider utilizing this service for planning your outings.

Some guests were surprised by the size and amenities of their rooms not matching their expectations from the reservation. It's advisable to double-check the room details before booking.

Many guests enjoyed the outdoor pool, so make sure to take some time to relax and swim during your stay.

The staff, particularly Christiano and Priscila, received numerous praises for their helpfulness and friendliness. Don't hesitate to engage with them for any assistance during your stay.

While some guests were disappointed by the breakfast not meeting their expectations, others found it to be satisfactory. It's advisable to manage your breakfast expectations based on varied guest experiences.

The concierge service was highly appreciated by guests for providing helpful recommendations and assistance, so make use of this service for local insights and tips.

A few guests mentioned that the soundproofing of the rooms was not sufficient, so consider bringing earplugs if you are sensitive to noise.