Overview

Papillon Lagoon Reef Hotel
Top Resort Hotel

Diani Beach, Diani, Ukunda 80400, Kenya
+254 403 202 213

$71+

Overall guest ratings

8.3/10 Excellent
Based on 348 reviews

Review highlights

  • 9.0
  • 8.5
  • 8.5
  • 4.9

Good to know

  • Recreation staff is nice
  • Pleasant hotel grounds
  • Clean hotel facilities

Nearby

    Show all

    Amenities

    • Babysitting or child care
    • Internet
    • Currency exchange on-site
    • Room service
    • Game room
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Tennis
    • Air-conditioned
    • Safe
    • Fitness center
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 348 reviews
    • 9.0 "Terrific location."
      9.8 "98% appreciated the closeness to the beach."
      7.3 "73% liked the proximity to shopping."
    • 8.5 "Generally very clean."
      8.4 "84% said rooms were clean."
      10.0 "100% thought it was clean."
      8.9 "Clean pool, said 89%."
      7.8 "78% said the bathroom was clean."
    • 8.5 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the recreation staff was great."
      8.6 "86% thought the service was very professional."
      8.0 "80% found the restaurant service to be one of the best."
      10.0 "Housekeeping was great, according to 100%."
      8.6 "Management was excellent, said 86%."
    • 7.4 "Good breakfast."
    • 6.0 "Rooms are ok."
      6.4 "For only 64%, the bathroom was ok."
      5.6 "For only 56%, the tv was ok."
      6.7 "Only 67% thought the air conditioning was adequate."
      6.6 "Beds were acceptable for 66%."
    • 4.9 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 4.4 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
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    Overall Rating

    8.0 Good
    Based on 281 reviews
    • 8.9 "Location is great."
      9.8 "98% appreciated the closeness to the beach."
      7.3 "73% liked the proximity to shopping."
    • 8.3 "Generally very clean."
      10.0 "100% thought it was clean."
      8.3 "83% said rooms were clean."
      8.8 "Clean pool, said 88%."
      7.5 "75% said the bathroom was clean."
    • 8.2 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.6 "86% said the recreation staff was great."
      8.6 "86% thought the service was very professional."
      10.0 "Housekeeping was great, according to 100%."
      7.8 "78% found the restaurant service to be one of the best."
      8.9 "Management was excellent, said 89%."
    • 7.2 "Good breakfast."
    • 6.4 "Average comfort."
      5.9 "Only 59% thought the air conditioning was adequate."
      6.5 "Beds were acceptable for 65%."
    • 5.6 "Rooms are ok."
      6.2 "For only 62%, the bathroom was ok."
      5.6 "For only 56%, the tv was ok."
      5.9 "Only 59% thought the air conditioning was adequate."
      6.5 "Beds were acceptable for 65%."
    • 4.9 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 4.3 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    View all review categories

    Overall Rating

    8.3 Excellent
    Based on 31 reviews
    • 9.2 "Terrific location."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.9 "89% said the recreation staff was great."
    • 8.5 "Generally very clean."
      8.1 "81% said rooms were clean."
    • 6.2 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      6.7 "For only 67%, the bathroom was ok."
    • 5.0 "Vibe was decent."
    • 4.3 "Internet is poor."
      4.2 "58% said the wifi quality was bad."

    Overall Rating

    8.0 Good
    Based on 34 reviews
    • 9.1 "Terrific location."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 6.1 "Rooms are ok."
      5.5 "For only 55%, the tv was ok."
    • 4.4 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Recreation staff is nice"
    "Pleasant hotel grounds"
    "Clean hotel facilities"
    data provided by TrustYou

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