Pros (+) The hotel staff was nice.
Cons (-) I didn't like that my wife and I found about 5-6 spiders staying there.
4 stars
San Agustin Urubamba
Photos of San Agustin Urubamba
Overview
Hotel in Urubamba with free breakfast and a sauna This smoke-free hotel features a restaurant, a snack bar/deli, and a sauna. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, spa services, a seasonal outdoor pool, and a business center are onsite. San Agustin Urubamba & Spa offers 100 accommodations with minibars and safes. Rooms open to balconies or patios. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Urubamba hotel provides complimentary wireless Internet access. Housekeeping is provided daily. Recreational amenities at the hotel include a sauna and a seasonal outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at San Agustin Urubamba
- Indoor pool
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business center
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Bottle of water
- 24hr front desk
Dining
- Electric kettle
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Public bath
- Private bathroom
Pool and spa
- Spa and wellness center
- Spa
- Hot tub
- Indoor pool
- Sauna
General
- Seating area
- Garden view
- Telephone
- Mountain view
- Storage available
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Media and entertainment
- Cable or satellite TV
- TV
Accessibility and suitability
- Increased accessibility
- No smoking
Outdoor
- Terrace/Patio
- Garden
Bedroom
- Socket near the bed
- Wardrobe or closet
Things to do
- Table tennis
- Pool table
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kids meals
- Complimentary breakfast
Workspace
- Fax/photocopying
Reviews of San Agustin Urubamba
8.0
Very good
196 verified ratings
Wonderful
74
Very good
38
Good
32
Okay
16
Fair
10
Mediocre
10
Poor
16
Summary of reviews
Guests say
Guests appreciated the clean and spacious rooms, as well as the beautiful surroundings. However, many reviews pointed out issues with the service, including slow responses and problems at reception. Overall, the hotel has great potential but needs to address its service shortcomings.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8 out of 10
166 reviews
7.1 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the rooms at San Agustin Urubamba?
The rooms are clean, spacious, and come with a small balcony and a great bed. The water pressure is amazing, and you can enjoy very hot water if you prefer.
How is the food quality at San Agustin Urubamba?
The food from the restaurant is great in terms of price and taste. However, there have been instances where it arrived cold to the room.
What are the staff like at San Agustin Urubamba?
The staff is very nice, accommodating, and polite. They are helpful and make the stay enjoyable.
Is San Agustin Urubamba a peaceful place to stay?
San Agustin Urubamba delivers on providing peace and quiet, making it a great place to relax. However, some guests have mentioned a lack of atmosphere and spaces to hang out.
What are the best times to visit San Agustin Urubamba?
November is the high season at San Agustin Urubamba. It's a great time to enjoy the amazing infrastructure, polite and helpful staff, and comfortable beds.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Balcony
Several guests recommended choosing a room with a balcony for a better experience, as it offers a nice view and a pleasant place to relax.
Be Mindful of Noise
Some guests noted that the rooms were not completely soundproof, so it may be beneficial to bring earplugs if you are sensitive to noise.
Check Water Availability
A few guests mentioned issues with hot water in the showers, so it's advisable to confirm the availability of hot water upon check-in.
Consider Off-Season Visits
Visiting during the low season, particularly in November, may offer a quieter and more peaceful experience, as mentioned by some guests.
Manage Food Expectations
While the food quality and pricing at the hotel's restaurant received positive feedback, some guests experienced their delivered food arriving cold, so it's worth considering this when ordering.
Explore Nearby Attractions
The hotel's proximity to attractions such as Santuario del Senor de Torrechayoc and Estadio de Urubamba makes it convenient for sightseeing and exploring the local area.
Be Prepared for Check-in Payment
Some guests were surprised by the requirement to pay upon check-in, so it's advisable to be prepared for this and confirm the payment process in advance.
Bring Necessary Toiletries
A guest noted a leak in the bathtub, so it may be useful to bring any essential toiletries or amenities that you prefer for your stay.
Consider Noise from Other Guests
A few guests mentioned being able to hear upstairs neighbors, so it's worth being mindful of potential noise from other guests during your stay.
Plan for Limited Hotel Spaces
Some guests felt that the hotel lacked inviting communal spaces, so it may be helpful to plan for activities outside the hotel premises.
Location
Av. Ferrocarril, Urubamba,km 69, Urubamba 084
What's nearby
- Santuario del Senor de Torrechayoc0.3 mi
- Estadio de Urubamba0.7 mi
- Maras Salt Mines2.4 mi
- Moray Terraces5.3 mi
Policies
Check-in/Check-out | Check in anytime after 12:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about San Agustin Urubamba
Low season | June |
|---|---|
High season | January |
Average price (weeknight) | $68 |
Average price (weekend night) | $55 |
When to book a room at San Agustin Urubamba
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.9 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Cusco Velazco Astete |
Distance to airport | 19.7 mi |