Jj Plaza, Cantonment, Varanasi

The hotel offers multiple restaurants with different menus, and the food is generally good. However, some guests have mentioned that the TADKA restaurant is unreasonably expensive with ordinary food.

The staff at the hotel are generally friendly, helpful, and efficient. Some guests have praised the staff for being very courteous and helpful, especially in food and beverages, housekeeping, and reception.

Some guests have expressed concerns about the cleanliness standards in the rooms and bathrooms, mentioning dampness, carpets needing cleaning, and visible stains. Additionally, some guests have noted that the property needs renovation in certain areas.

Several guests have mentioned that the hotel needs updating and that certain facilities, such as the pool, bar, and rooms, are in need of renovation. Additionally, some guests have reported issues with the travel desk and the maintenance of the property.

The high season at the hotel is in June, and the low season is in July. It's important to consider the seasonality when planning your visit to ensure the best experience.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests traveling with children found the complimentary laundry service to be very convenient. This service received high praise and is worth utilizing during your stay.

June is considered the high season, so if you prefer a livelier atmosphere and want to experience the prime location with easy access to popular attractions, this may be the best time to visit.

The hotel's prime location allows for easy access to a range of popular attractions, including Sarnath, Banaras Hindu University, and Kashi Vishwanath Temple, which are all easily reachable by car.

Some guests reported noise disturbances, particularly due to weddings held at the hotel. If you are sensitive to noise, it may be beneficial to inquire about potential events during your stay.

The hotel is currently undergoing renovations, so it's advisable to inquire about the status of room renovations before booking to ensure a modern and updated room.

Some guests reported maintenance issues such as broken gym equipment and poorly maintained pool areas. It's advisable to check the status of these facilities during your stay.

Some guests mentioned that the provided toiletries were not up to standard for a five-star hotel, so you may want to bring your own to ensure your comfort.

If you plan to visit the Kashi Vishwanath Temple, be mindful of the distance and plan your transportation accordingly, as it is approximately 2.8 miles from the hotel.

Some guests reported cleanliness and hygiene concerns, including insects in the bathroom and stained carpets. It's advisable to be cautious and address any concerns with the hotel staff promptly.