Pros (+) Open one month so everything was new. Made to feel welcome and staff trying hard to please.
Cons (-) Still some settling in of the facilities. Wi-fi inconsistent.
4 stars
Hotel Garden Hill
Photos of Hotel Garden Hill
Overview
Hotel Garden Hill offers comfortable 4-star accommodation in Velika Gorica. It provides complimentary Wi-Fi, an airport shuttle and a 24-hour reception.
There are a range of facilities available to those staying at the hotel, including room service, a safe and meeting facilities. It also offers a business centre, a shoe shine service and a lift.
Hotel Garden Hill has 45 well-appointed rooms that are filled with a range of essential amenities to ensure guests have a comfortable stay.
Guests staying at the hotel can enjoy a unique dining experience at the in-house restaurant, conveniently situated for those who want to stay close when looking for a bite to eat. A wide variety of eating options are also found in close proximity to the property.
The position of Hotel Garden Hill permits convenient access to many tourist attractions. Zagreb and Sesvetski Kraljevec are also a short car ride away.
Amenities at Hotel Garden Hill
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
General
- Seating area
- Garden view
- Sofa
- Soundproofing
- Telephone
- Carpeted
- City view
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- 24hr front desk
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Bedroom
- Extra-long beds (> 2 meters)
- Sofa bed
- Clothes rack
- Wardrobe or closet
Pool and spa
- Spa and wellness center
- Hot tub
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
Outdoor
- Balcony
- Garden
Laundry
- Laundry facilities
- Ironing service
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
Reviews of Hotel Garden Hill
8.4
Very good
474 verified ratings
Wonderful
206
Very good
99
Good
72
Okay
35
Fair
31
Mediocre
11
Poor
20
Summary of reviews
Guests say
Guests appreciated the hotel's great location near the airport, friendly and helpful service, and the cleanliness of the facilities. Many enjoyed the breakfast offerings, although some noted issues with noise levels and amenities. Overall, it seems to provide good value for the price, but there are areas for improvement.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.4 out of 10
11 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a unique dining experience at the in-house restaurant, and there are also a wide variety of eating options in close proximity to the property.
What are the common praises about the hotel's staff?
Guests frequently praise the friendly and helpful staff, as well as their excellent customer service skills.
What are the common complaints about the hotel's amenities?
Some guests have mentioned issues with the heating control in the rooms and the lack of a plug in the bathroom sink. Additionally, there were comments about the spa center not being functional.
What are the highlights of the hotel's location?
The hotel is in a good location, very close to the airport, and offers a quiet and peaceful environment.
What are guests saying about the cleanliness of the hotel?
Guests frequently mention the cleanliness of the hotel, with specific praise for the spacious rooms, cleanliness, and polite staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Garden View
Guests recommend choosing a room with a garden view for a pleasant and peaceful atmosphere.
Consider Transportation Options
While the hotel offers an airport shuttle, some guests found Uber to be a more cost-effective option for transportation to the airport.
Check Room Amenities
Some guests experienced issues with room facilities, such as broken mattresses and empty minibars, so it's advisable to check the room thoroughly upon arrival.
Be Mindful of Noise Levels
Several guests mentioned noise disturbances in the hallways, so light sleepers may want to consider this when choosing a room or when expecting a quiet environment.
Verify Special Services
If specific hotel services are important, such as the spa or restaurant, it's advisable to verify their availability during the stay, as some guests encountered closures.
Consider Breakfast Options
While many guests praised the breakfast, others found it lacking in variety and quality, particularly in the pastry selection.
Double-Check Room Reservations
Some guests reported not receiving the room they had booked, so it may be beneficial to double-check room assignments upon arrival.
Be Aware of Temperature Control
Several guests mentioned issues with room temperature control, so it's advisable to inquire about this or request assistance if needed.
Communicate Preferences
Guests appreciated the helpful and accommodating staff, so don't hesitate to communicate any specific needs or preferences during the stay.
Check for Maintenance Issues
Some guests encountered maintenance issues such as a leaking toilet flush and a sewer smell, so it's advisable to report any problems promptly for resolution.
Location
1A Rakarska Ulica, Velika Gorica 10410
What's nearby
- Lukavec Castle3.8 mi
- Bundek6.3 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Garden Hill
Low season | October |
|---|---|
High season | November |
Average price (weeknight) | $130 |
Average price (weekend night) | $122 |
When to book a room at Hotel Garden Hill
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Garden Hill
FAQs when booking at Hotel Garden Hill
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Velika GoricaGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Zagreb Franjo Tuđman |
Distance to airport | 1.6 mi |
Everything you need to know for your stay in Velika Gorica
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