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Guest reviews
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Overall Rating
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9.7 "Terrific location."9.2 "92%
liked the proximity to sightseeing ." 9.5 "95%liked the proximity to shopping ." 9.3 "City centre within easy reach , said 93%." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.4 "Near to public transport , according to 94%." 9.2 "Easily accessible by car , said 92%." 10.0 "100% thought it waseasy to get to the train station ." -
8.9 "Great service."9.4 "94% found the
staff to be very friendly ." 9.1 "91% thought theservice was very professional ." 7.4 "74% said thereception staff was great ." 7.7 "Housekeeping was great , according to 77%." 9.6 "96% said theconcierge service was amazing ." 9.1 "Management was excellent , said 91%." -
8.6 "Amenities are good."8.5 "85% thought the
building was wonderful ." 9.5 "95%loved the terrace ." 7.6 "76%enjoyed the lobby entrance ." 9.8 "98% thought thearchitecture was beautiful ." 9.0 "90% found thegrounds to be nice ." 8.6 "86% said thefacilities were very new ." 8.0 "80% said theelevator was good ." -
8.0 "Bar is amazing."
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7.7 "Good breakfast."
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6.9 "Average comfort."5.9 "Only 59% said
rooms were big enough ." 6.6 "For only 66%, thenoise level was all right ." 6.4 "64% thought thebathroom was big enough ." 6.1 "Only 61% thought theair conditioning was adequate ." -
5.2 "Average value."6.5 "
Breakfast prices were ok , according to 65%." -
3.6 "Internet is poor."3.5 "65% said the
wifi quality was bad ."
Overall Rating
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9.7 "Terrific location."9.4 "94%
liked the proximity to shopping ." 9.5 "Near to public transport , according to 95%." 9.1 "City centre within easy reach , said 91%." -
9.2 "Awesome vibe."8.1 "81% thought, the
hotel was modern ." 9.7 "97% said it was astylish hotel ." 9.1 "91%enjoyed the friendly atmosphere ." 9.8 "98% thought thehotel was luxurious ." 7.9 "79%enjoyed the lobby entrance ." -
8.5 "Amenities are good."8.5 "85% thought the
building was wonderful ." 9.3 "93%loved the terrace ." 9.8 "98% thought thearchitecture was beautiful ." 7.9 "79%enjoyed the lobby entrance ." 8.6 "86% said thefacilities were very new ." -
8.5 "Great service."9.2 "92% found the
staff to be very friendly ." 7.2 "72% said thereception staff was great ." 8.9 "89% thought theservice was very professional ." 7.8 "Housekeeping was great , according to 78%." 9.4 "94% said theconcierge service was amazing ." -
7.7 "Tasty food."8.4 "84%
loved the menu selection ." 7.7 "77%loved the dining experience ." 7.8 "78%enjoyed the side dishes ." -
5.4 "Average value."6.8 "
Breakfast prices were ok , according to 68%." -
3.4 "Internet is poor."3.1 "69% said the
wifi quality was bad ."
Overall Rating
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9.5 "Terrific location."9.3 "93%
liked the proximity to sightseeing ." 9.4 "94%liked the proximity to shopping ." -
8.6 "Great service."9.1 "91% found the
staff to be very friendly ." 7.2 "72% said thereception staff was great ." 8.8 "88% thought theservice was very professional ." 7.7 "Housekeeping was great , according to 77%." -
8.4 "Amenities are good."8.4 "84% thought the
building was wonderful ." 9.4 "94%loved the terrace ." 7.5 "75%enjoyed the lobby entrance ." -
7.6 "Good bar."
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7.5 "Nice rooms."8.8 "88% said
rooms were clean ." 8.1 "81% said thebeds were comfortable ." 7.0 "70% werehappy with the bathroom ." 8.0 "80% appreciated themodern rooms ." -
4.8 "Value below average."
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3.5 "Internet is poor."3.5 "65% said the
wifi quality was bad ."
Overall Rating
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9.7 "Terrific location."
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8.8 "Great service."9.4 "94% found the
staff to be very friendly ." -
8.5 "Amenities are good."
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7.8 "Tasty food."
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7.6 "Good breakfast."
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4.8 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
great location, helpful staff, beautiful rooms, very comfortable bed
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7.3review from
The degree of engagement which respected our privacy needs. The location and comfort in heating, need for a quiet room and range of fresh foods at breakfast.
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8.0review from
Very nice and fancy place Nothing everything was excellent
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7.7review from
We checked in early and the hotel provided a complimentary upgrade to a Canal View room, so we experienced the "post card" view of Venice from the room. The bathroom was 5-stars. We enjoyed our stay, but the breakfast could be improved to match the overall quality of the hotel.
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7.0review from
The Rooms were excellent, clean, comfortable, excellently furnished and location Th bar area seating was too open, the middle bar had a television on which was not showing much and should idealy be turned off and replaced with music. Lack of complementary water in the room. The instructions to get to the hotel are inaccurate and hotel could be more clearly sign posted
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5.3review from
The location The aircondition didn't work well,so the room was a bit cold.
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7.6review from
Our room was great. It was big, we were on the top floor so we had really high ceilings and lots of windows since we had a corner room. The location was great... close to the Grand Canal and San Marco's Square. The room very new and clean... we loved everything about it. When I see how expensive Venice is in general the hotel rate doesn't seem as unreasonable when you see what you get. When we booked the breakfast room was not finished so breakfast was not included in our rate. They offered us breakfast at the hotel for 15 euros per person. We thought it was a little expensive, but one morning we tried to find breakfast on our own on the streets of Venice and never found anything that good and it was still expensive. Venice is simply an expensive city.
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8.0review from
Location Friendly Staff Comfort Cleanliness Did not receive Early Mornight Call on morning of departure We had to awaken staff to pay our Bill - not a bad complaint Lucky we had our own Alarm Clock or flights would have been missed First Class hotel otherwise would re - book and recommend
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5.6review from
The fact that we got what we asked for
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8.0review from
This was a lovely stay in venice, the new refurbished room was excellent, The staff were very friendly and helpfull, no breakfast as that part of the hotel was closed at the time of our stay, but was not a problem as it is close to many resturants & cafe's. I would book this hotel if I went to venice again.
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6.0review from
I thought at 370 euro a night breakfast should be included,I noticed American package holiday clients were being given a voucher for breakfast.
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10.0review from
great location, helpful staff, beautiful rooms, very comfortable bed
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8.0review from
Very nice and fancy place Nothing everything was excellent
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8.0review from
Location Friendly Staff Comfort Cleanliness Did not receive Early Mornight Call on morning of departure We had to awaken staff to pay our Bill - not a bad complaint Lucky we had our own Alarm Clock or flights would have been missed First Class hotel otherwise would re - book and recommend
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8.0review from
This was a lovely stay in venice, the new refurbished room was excellent, The staff were very friendly and helpfull, no breakfast as that part of the hotel was closed at the time of our stay, but was not a problem as it is close to many resturants & cafe's. I would book this hotel if I went to venice again.
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7.3review from
The degree of engagement which respected our privacy needs. The location and comfort in heating, need for a quiet room and range of fresh foods at breakfast.
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7.7review from
We checked in early and the hotel provided a complimentary upgrade to a Canal View room, so we experienced the "post card" view of Venice from the room. The bathroom was 5-stars. We enjoyed our stay, but the breakfast could be improved to match the overall quality of the hotel.
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7.0review from
The Rooms were excellent, clean, comfortable, excellently furnished and location Th bar area seating was too open, the middle bar had a television on which was not showing much and should idealy be turned off and replaced with music. Lack of complementary water in the room. The instructions to get to the hotel are inaccurate and hotel could be more clearly sign posted
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7.6review from
Our room was great. It was big, we were on the top floor so we had really high ceilings and lots of windows since we had a corner room. The location was great... close to the Grand Canal and San Marco's Square. The room very new and clean... we loved everything about it. When I see how expensive Venice is in general the hotel rate doesn't seem as unreasonable when you see what you get. When we booked the breakfast room was not finished so breakfast was not included in our rate. They offered us breakfast at the hotel for 15 euros per person. We thought it was a little expensive, but one morning we tried to find breakfast on our own on the streets of Venice and never found anything that good and it was still expensive. Venice is simply an expensive city.
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5.3review from
The location The aircondition didn't work well,so the room was a bit cold.
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5.6review from
The fact that we got what we asked for
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6.0review from
I thought at 370 euro a night breakfast should be included,I noticed American package holiday clients were being given a voucher for breakfast.
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