Pros (+) Hotel got nice view and cleaness
Cons (-) Customer service e are very slow and need to be more fast and understand what customer need I will give only 2 stars for the service. Defineltly more training for a 5 stars rating.
5 stars
Muong Thanh Luxury Vientiane
Photos of Muong Thanh Luxury Vientiane
Overview
Luxury hotel with 2 restaurants and free breakfast This hotel features 2 restaurants, an outdoor pool, and a fitness center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Bathrooms are shared. Muong Thanh Luxury Vientiane offers 300 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Guests have access to shared bathrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Muong Thanh Luxury Vientiane
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Free parking
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Pajamas
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Towels/sheets (extra fee)
- Conditioner
General
- Family rooms
- Interconnected room(s) available
- Lockers
- Storage available
- River view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Breakfast in the room
- Kettle
- Refrigerator
- Coffee machine
- Dining area
- Dining table
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Accessibility and suitability
- Entire unit wheelchair accessible
- Non-feather pillow
- Designated smoking area
- Private entrance
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness center
- Massage
- Pool bar
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Tumble dryer
Bedroom
- Extra-long beds (> 2 meters)
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Things to do
- Eco tourism
- Game room
- Evening entertainment
- Karaoke
- Table tennis
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
- Valet parking
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Complimentary breakfast
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
Outdoor
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Fitness
- Fitness center
- Tennis
Health and safety
- Daily housekeeping
Reviews of Muong Thanh Luxury Vientiane
8.5
Very good
611 verified ratings
Wonderful
337
Very good
104
Good
71
Okay
44
Fair
29
Mediocre
12
Poor
14
Summary of reviews
Guests say
Guests appreciated the spacious rooms and cleanliness of the hotel, along with its good location. However, there were consistent complaints regarding the slow and unhelpful service, which detracted from the overall experience. Some guests also noted issues with pricing and the need for better food options at breakfast.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.1 out of 10
17 reviews
8.8 out of 10
2 reviews
7.1 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast offers a variety of options, although some guests have mentioned that it may not cater to all tastes. It's worth noting that the breakfast is included in the room rate.
Is the hotel suitable for business travelers?
Yes, the hotel is a cool place for business travelers, offering spacious rooms and a great restaurant on the 25th floor.
How are the hotel's staff members?
The staff are described as very kind, helpful, and friendly. Some guests have specifically mentioned the reception and restaurant staff for their exceptional service.
What are the hotel's unique offerings?
The hotel offers fantastic city views from upper floors, a sumptuous buffet breakfast, and a 25th-floor bar with great night views. Additionally, the hotel provides a laundry service with quick turnaround.
What are the nearby attractions to the hotel?
The hotel is strategically located near several attractions, including Patuxai, Wat Si Muang, Talat Sao Shopping Mall, and other points of interest within a mile's distance.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on Higher Floors
Guests recommend choosing a room on higher floors for spectacular city views, especially of the Patuxay monument visible in the distance.
Consider Currency Payment Options
The hotel accepts payment in different currencies, including THB, USD, and LAK, providing added convenience for international travelers.
Check Vegetarian Options at Breakfast
Some guests noted a lack of vegetarian options at breakfast, so vegetarian guests may want to inquire about available choices.
Explore Nearby Attractions
The hotel's strategic location at the center of town offers proximity to various attractions, including the Thai Embassy, supermarkets, and a lovely restaurant.
Request Room Cleaning Time
Guests can request specific room cleaning times from the reception to ensure convenience during their stay.
Enjoy City Views from the 25th Floor
The large restaurant on the 25th floor offers beautiful city views, making it an ideal spot to relax and take in the scenery.
Consider Noise Levels
Some guests mentioned noise from adjacent rooms and recommended being mindful of potential noise disturbances.
Check for Room Comfort
While the rooms are spacious, some guests found the pillows and mattresses uncomfortable, so it may be beneficial to inquire about bedding options.
Utilize Laundry Service
The hotel offers a quick laundry service, with guests receiving their clothes back within a few hours, providing added convenience during their stay.
Inquire About English Proficiency
Some guests noted limited English proficiency among staff, particularly in the bar and restaurant areas, so it may be helpful to inquire about language support for seamless communication.
Location
Bourichane Road, Phonsinouan, Vientiane
What's nearby
- Patuxai0.7 mi
- Wat Si Muang0.8 mi
- Talat Sao Shopping Mall0.9 mi
- Wat Si Saket1 mi
- Pha That Luang1 mi
- Haw Phra Kaew1 mi
- That Dam1.1 mi
- Presidential Palace1.1 mi
- Anouvong Stadium1.3 mi
- Chao Anouvong Park1.3 mi
- Lao National Museum1.3 mi
- National University of Laos5.1 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Muong Thanh Luxury Vientiane
Low season | January |
|---|---|
High season | May |
Average price (weeknight) | $78 |
Average price (weekend night) | $92 |
When to book a room at Muong Thanh Luxury Vientiane
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Muong Thanh Luxury Vientiane
FAQs when booking at Muong Thanh Luxury Vientiane
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in VientianeMost recommended
See most recommended stays in VientianeGood to know
Value for money | 8.4 |
|---|---|
Distance to city center | 1.8 mi |
Nearest Airport | Vientiane Wattay |
Distance to airport | 4.5 mi |
Everything you need to know for your stay in Vientiane
Complete your trip
Popular destinations