NH Canciller Ayala Vitoria

Guests have mentioned that the beds were uncomfortable in some cases, but others found the beds to be large and comfy, providing a cozy night's sleep.

While some guests found the underground parking to be narrow and limited, others mentioned that parking in the surrounding streets is free overnight, providing convenient options for guests with vehicles.

Many guests have praised the amazing restaurant food and the substantial, delicious breakfast offered at the hotel, providing a top-class dining experience.

While some guests reported issues with cleanliness, such as dust and human hair in the rooms, others found the hotel to be bright, clean, and spotless, providing a pleasant stay.

The high season at NH Canciller Ayala Vitoria is in September, offering a great opportunity to experience the excellent location, spacious and elegant rooms, and delicious breakfast, while the low season is in June.

Several guests highly recommend choosing a room with a view, particularly those facing the cathedral and mountains for a spectacular experience.

Some guests found the hotel's underground parking narrow and expensive. It may be worth exploring free parking options in the surrounding streets, especially during low season.

If traveling with pets, this hotel is pet-friendly, but some guests found the conditions for having a pet to be onerous. Consider checking the hotel's pet policy before booking.

The hotel's location at the forefront of the old town offers easy access to nearby attractions such as La Florida Park, Cathedral of Mary Immaculate, and Museo de Bellas Artes.

Guests appreciated the varied and substantial breakfast options, including healthy choices and on-demand omelets. However, some found the restaurant menu to be subpar.

While the hotel's location is convenient for exploring the city, some guests noted noise from outside and the hallway. Light sleepers may want to consider this factor.

The hotel's parking may be limited, especially during peak times. Guests have suggested checking for available parking or alternative options in advance.

The hotel offers increased accessibility with wheelchair-accessible facilities and amenities for guests with reduced mobility. However, some guests found the lifts to be small and slow during peak times.

Several guests praised the spacious and elegant rooms, emphasizing their cleanliness and comfort. However, others mentioned issues with uncomfortable beds and cleanliness standards.

Many guests appreciated the friendly and helpful staff, particularly at the front desk. However, a few guests noted instances of unfriendliness and slow check-in processes.