_S-image.jpg?crop=true&height=118&width=118 "Provided by Leonardo")
Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.1 "World class service."8.6 "86% found the
staff to be very friendly ." 10.0 "100% werehappy with the shuttle service ." -
8.8 "Location is great."
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8.3 "Breakfast is good."
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7.8 "Good amenities."7.8 "78% thought the
building was wonderful ." -
5.1 "Rooms are ok."6.3 "Only 63% said
rooms were clean enough ."
Overall Rating
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9.2 "World class service."10.0 "100% were
happy with the shuttle service ." 8.6 "86% found thestaff to be very friendly ." -
8.0 "Amenities are good."8.0 "80% thought the
building was wonderful ." -
4.6 "Rooms are not good."
Overall Rating
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5.3 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.0review from
They have us free cookies at check in. We had forgotten some items(deodorant,razor) & they gave them to us at no charge. The lady that checked us in was rude but the guy working nights was great. Nice hotel,they have a nice outdoor pool & good room servic Rude front desk lady. Cleaning could be better.
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10.0review from
Breakfast not free
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10.0review from
Warm cookies. Good price for luxury hotel. Beds were very small. No free breakfast.
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10.0review from
This guest did not leave comments about this hotel.
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6.0review from
This guest did not leave comments about this hotel.
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
This guest did not leave comments about this hotel.
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8.0review from
It was close to Casino and had a shuttle I did not receive breakfast coupon so I felt a little ripped off had to pay cash
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8.0review from
The room was very clean and staff very friendly No free breakfast, shouldn't have to pay especially when a room averages --- a night.
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
This guest did not leave comments about this hotel.
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5.0review from
Professional staff and clean bathroom I got the handy cap room which had no counter space. Also the comforters have dead bugs in them when you shine your flashlight through them. Also I found multiple pieces of hair in my bed.
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2.0review from
This guest did not leave comments about this hotel.
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3.0review from
This guest did not leave comments about this hotel.
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4.0review from
Room
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4.0review from
The location was close to the casino. The room was large too. There was a loud bang every so often. Kept me up all night.
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7.0review from
The entrance to drive in isn't very convenient. The parking lot had not been properly cleared of ice and snow and the room I was in was very far from the lobby and signage wasn't too clear. It was ok for the discounted price I paid.
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7.0review from
Rooms were clean and nicely decorated Did not offer free breakfast. Located next to casino and seemed to have an orientation to that market.
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5.0review from
The location is what i really liked about the hotel. Close to shopping and the interstate system. I was there for 2 nights.The first morning there was no hot water.the second morning i had to let the water run for 25 minutes before it got warm enough to shower.
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7.0review from
comfortable bed chocolate chip cookie at check-in was very good moldy tape on bathroom wall is not a repair! continental breakfast would be nice...
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2.0review from
It was in a good area. Unpainted plaster in lobby. Smoke smell everywhere. Pool closed. Not a 3 star hotel! Bar near front lobby. Nasty elevator floors. Doors proped open at night. Bad hotel
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5.0review from
The bed was very comfortable. Water pressure in the shower was extremely low - barely a trickle. Plus, the room was supposed to be non-smoking but it smelled of cigarette smoke. I know they tried to clean and deodorize it, but it was still disappointing.
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5.0review from
Pool was nice but outdoor. Lobby/public spaces nice. Rooms were fairly large. Older property. Dated. Some odor issues. No microwave in room. Breakfast is not complementary. Restaurant menu and buffet limited and fairly expensive.
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5.0review from
The bed was very comfortable. 1. Room too cold and no adjustment for temp. 2. The carpet was absolutely filthy. My wife put a clean pair of white socks on for the night and going from bed to bath rm. a couple of times the socks were quite dirty...!
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7.0review from
N/A - No freeform comments from me. N/A - No freeform comments from me.
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10.0review from
Had a great time - the staff was incredibly welcoming. I'll be back!
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10.0review from
From the moment I arrived,I was greeted with a smile and hello from every staff member that I saw.The location is great,full-service bar and restaurant,by the way the food and menu selection are great.The rooms are nicely appointed with plenty of space.Very easy to get to and from the highway and located next to the casino with free shuttle service to and from the casino.Truely one of the best hotel experences I have had and would strongly recommend staying at this hotel when your in this area,hands down,the best.Great value for the price.
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10.0review from
I WANTED TO TAKE MY FATHER AND BROTHER AWAY FOR A VERY DESERVING WEEKEND GET-A-WAY. WE HAD A GREAT TIME. THE HOTEL WAS VERY NICE FOR THE MONEY/CLEAN. OUT THE PARKING LOT AND A LEFT UP THE HILL WERE THE MEADOWLANDS CASINO AND THE OUTLETS WHERE JUST ACCROSS THE ROAD IN FRONT OF THE HOTEL. WE HAD A WONDERFUL TIME. WON A LITTLE CASH AT THE CASINO AND PURCHASED GREAT THINGS AT THE OUTLETS. WE HAD FREE BREAKFAST AT A REALLY GOOD RESTAURANT INSIDE THE HOTEL WITH A VERY FRIENDLY STAFF. *TODAY WE TALK ABOUT OUR TRIP AND AGREE WE HAD A GREAT TIME. DEFINITELY RECOMMEND THIS PLACE.
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10.0review from
Stayed here during my meeting, only hotel with a restaurant and lounge on site, which is very convenient. The lady at the desk was very friendly. The room looked updated and was clean. Would definitely stay here again.
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8.0review from
This hotel was wonderful. Check in was fast. The staff was friendly and very helpful.
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4.0review from
Booked the Heart to Heart for $* for 1 night. No shuttle, no late check out, breakfast was buffet, no basket. For less then 1/2 the price could have stayed somewhere else. It was our anniversary~and a big let down! Had to call the front desk to ask about the ''basket'' and they had no idea. So she came to the room with a bottle of cheap champagne, 2 tiny boxes of chocolate & some bath products. It sounded ALOT better on the phone & in the write up on the computer.
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9.0review from
They have us free cookies at check in. We had forgotten some items(deodorant,razor) & they gave them to us at no charge. The lady that checked us in was rude but the guy working nights was great. Nice hotel,they have a nice outdoor pool & good room servic Rude front desk lady. Cleaning could be better.
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10.0review from
Breakfast not free
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10.0review from
Warm cookies. Good price for luxury hotel. Beds were very small. No free breakfast.
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
This guest did not leave comments about this hotel.
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8.0review from
It was close to Casino and had a shuttle I did not receive breakfast coupon so I felt a little ripped off had to pay cash
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8.0review from
The room was very clean and staff very friendly No free breakfast, shouldn't have to pay especially when a room averages --- a night.
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
Had a great time - the staff was incredibly welcoming. I'll be back!
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10.0review from
From the moment I arrived,I was greeted with a smile and hello from every staff member that I saw.The location is great,full-service bar and restaurant,by the way the food and menu selection are great.The rooms are nicely appointed with plenty of space.Very easy to get to and from the highway and located next to the casino with free shuttle service to and from the casino.Truely one of the best hotel experences I have had and would strongly recommend staying at this hotel when your in this area,hands down,the best.Great value for the price.
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10.0review from
I WANTED TO TAKE MY FATHER AND BROTHER AWAY FOR A VERY DESERVING WEEKEND GET-A-WAY. WE HAD A GREAT TIME. THE HOTEL WAS VERY NICE FOR THE MONEY/CLEAN. OUT THE PARKING LOT AND A LEFT UP THE HILL WERE THE MEADOWLANDS CASINO AND THE OUTLETS WHERE JUST ACCROSS THE ROAD IN FRONT OF THE HOTEL. WE HAD A WONDERFUL TIME. WON A LITTLE CASH AT THE CASINO AND PURCHASED GREAT THINGS AT THE OUTLETS. WE HAD FREE BREAKFAST AT A REALLY GOOD RESTAURANT INSIDE THE HOTEL WITH A VERY FRIENDLY STAFF. *TODAY WE TALK ABOUT OUR TRIP AND AGREE WE HAD A GREAT TIME. DEFINITELY RECOMMEND THIS PLACE.
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10.0review from
Stayed here during my meeting, only hotel with a restaurant and lounge on site, which is very convenient. The lady at the desk was very friendly. The room looked updated and was clean. Would definitely stay here again.
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8.0review from
This hotel was wonderful. Check in was fast. The staff was friendly and very helpful.
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7.0review from
The entrance to drive in isn't very convenient. The parking lot had not been properly cleared of ice and snow and the room I was in was very far from the lobby and signage wasn't too clear. It was ok for the discounted price I paid.
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7.0review from
Rooms were clean and nicely decorated Did not offer free breakfast. Located next to casino and seemed to have an orientation to that market.
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7.0review from
comfortable bed chocolate chip cookie at check-in was very good moldy tape on bathroom wall is not a repair! continental breakfast would be nice...
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7.0review from
N/A - No freeform comments from me. N/A - No freeform comments from me.
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6.0review from
This guest did not leave comments about this hotel.
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5.0review from
Professional staff and clean bathroom I got the handy cap room which had no counter space. Also the comforters have dead bugs in them when you shine your flashlight through them. Also I found multiple pieces of hair in my bed.
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2.0review from
This guest did not leave comments about this hotel.
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3.0review from
This guest did not leave comments about this hotel.
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4.0review from
Room
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4.0review from
The location was close to the casino. The room was large too. There was a loud bang every so often. Kept me up all night.
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5.0review from
The location is what i really liked about the hotel. Close to shopping and the interstate system. I was there for 2 nights.The first morning there was no hot water.the second morning i had to let the water run for 25 minutes before it got warm enough to shower.
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2.0review from
It was in a good area. Unpainted plaster in lobby. Smoke smell everywhere. Pool closed. Not a 3 star hotel! Bar near front lobby. Nasty elevator floors. Doors proped open at night. Bad hotel
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5.0review from
The bed was very comfortable. Water pressure in the shower was extremely low - barely a trickle. Plus, the room was supposed to be non-smoking but it smelled of cigarette smoke. I know they tried to clean and deodorize it, but it was still disappointing.
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5.0review from
Pool was nice but outdoor. Lobby/public spaces nice. Rooms were fairly large. Older property. Dated. Some odor issues. No microwave in room. Breakfast is not complementary. Restaurant menu and buffet limited and fairly expensive.
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5.0review from
The bed was very comfortable. 1. Room too cold and no adjustment for temp. 2. The carpet was absolutely filthy. My wife put a clean pair of white socks on for the night and going from bed to bath rm. a couple of times the socks were quite dirty...!
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4.0review from
Booked the Heart to Heart for $* for 1 night. No shuttle, no late check out, breakfast was buffet, no basket. For less then 1/2 the price could have stayed somewhere else. It was our anniversary~and a big let down! Had to call the front desk to ask about the ''basket'' and they had no idea. So she came to the room with a bottle of cheap champagne, 2 tiny boxes of chocolate & some bath products. It sounded ALOT better on the phone & in the write up on the computer.
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