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Our plane had mechanical problems at a previous destination which caused a chain reaction of delays. We were supposed to depart at 11:59pm. We departed closer to 3am and arrived 3 and a half hours late. As I result I missed an appointment costing me $75. This is our second JetBlue flight this weekend, both of which had major delays and greatly hampered our trip.

Needless delays, poor communication

I spent 11 hours at the airport waiting to fly out to Nantucket. The entire time we were told the flight wouldn't be canceled. At 12am it was finally canceled. By that time there was only 1 seat left the next day to Nantucket. My flight the next day was canceled as well.

Flight was delayed, first because we had to wait forever for fuel. It was really hot on the plane while we waited. It would have been better to wait for the plane to be fueled, or at least started fueling, before boarding. Then we sat and waited in the backed up line for takeoff. It was miserably hot.

Boarding was easy and i had a great seat.

It wasnt a long flight so there was no entertainment and minimal food.

Carry-on passengers getting zone one loading was wonderful to let everyone with bulky items get out of the way.

The fees, on top of fees, on top of fees. Lack of entertainment at all. The fact you charged me to change my name on my boarding pass, which is GD ridiculous. Seriously, the name change fee, and baggage fee made my fare over DOUBLE what I originally paid. It's robbery and I won't be flying this airline again.

I like that i had a choice to either pay or not to pay to select seat or carry on luggage

Nothing. .good experience overall

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

The price was awesome

Flight was too hot.

Staff was nice

You have to pay for even a carry on! And, not even offering free water is just wrong. Being frugal and being cheap are different. This is not worth taking this airline and I won't again.

We were late taking off.

Waited on runway for 30+ minutes for open gate after landing 15 minutes early???

Friendly staff and nice roomy seats

NA

The attendants at the check-in desk were great. The helped resolve all issues from passport information to overweight luggage. I wouldn't have made my flight if not for them

There were 3 different flights to my trip. The first flight I was served a small bag of cheeze its and a Coke. I had two flight changes with only one hour to get to the next terminal check-in and start loading. No time to eat. That one small bag of cheeze its had to last me for 20+ hours travel time. It was all I was served. Wish I'd received a little more info on my booking info that would have warned me to pack my own lunch