Dining
Services and conveniences
Basics
Accessibility and suitability
Media and entertainment
Bathroom
Outdoor
Parking and transportation
Laundry
Workspace
Health and safety
Things to do
General
Family friendly
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a complimentary breakfast, a fitness center, and a convenient location near a casino.
How is the cleanliness of the rooms and common areas?
While some guests found the rooms and common areas to be clean and well-maintained, others reported issues with dirty carpets, stained cushions, and a lack of cleanliness in certain areas.
Is parking readily available at the hotel?
Yes, the hotel provides parking for guests.
When is the best time to visit the hotel?
The high season is in August, and the low season is in February.
How is the quality of the beds at the hotel?
While some guests found the beds to be comfortable, others mentioned that the mattresses were hard and the pillows were not to their liking.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests reported issues with room cleanliness, including stained carpets and dirty sheets. It may be beneficial to inspect the room before settling in.
Check Room Amenities
Several guests mentioned a lack of essential items in the rooms, such as soap, toilet paper, and clean towels. It's advisable to ensure that these items are available upon check-in.
Be Mindful of Noise Levels
A few guests noted noise disturbances, including a staff party in the lobby and a malfunctioning air conditioner. Consider requesting a quiet room or checking the functionality of amenities upon arrival.
Verify Breakfast Options
While the hotel advertises complimentary breakfast, some guests found the offerings minimal, such as a nutrigrain bar, packaged muffin, and Kool-Aid. It's worth confirming the breakfast selection to manage expectations.
Confirm Cleanliness Standards
Multiple guests reported cleanliness issues, including dirty carpets, unclean bathrooms, and stained bedding. It's advisable to verify the hotel's current cleanliness standards before booking.
Check for Essential Maintenance
Some guests mentioned maintenance issues, such as broken fridge knobs and malfunctioning air conditioning. Consider ensuring that essential amenities are in working order upon arrival.
Clarify Check-in Procedures
A few guests experienced delays during check-in and issues with room readiness. It may be helpful to confirm the check-in process and room availability in advance.
Address Staffing Concerns
Several guests highlighted understaffing issues, leading to delays and unaddressed requests. It's advisable to manage expectations regarding service levels during the stay.
Manage Payment Expectations
Some guests encountered unexpected charges and payment issues, including disputes over incidental fees and unauthorized charges. It's recommended to clarify payment procedures and potential additional fees in advance.
Seek Alternative Dining Options
While the hotel is located near a casino, some guests found limited dining options and minimal breakfast offerings. Exploring nearby restaurants may provide additional dining choices.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | February |
|---|---|
High season | October |
Average price (weeknight) | $87 |
Average price (weekend night) | $157 |
Value for money | 8.3 |
|---|---|
Distance to city center | 3.6 mi |
Nearest Airport | Pittsburgh |
Distance to airport | 19.0 mi |