Overview

Willis Wellington Hotel

355 Willis Street, Wellington 6011, New Zealand
+64 4803 1000

$47+

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Rates

Overall guest ratings

7.2/10 Good
Based on 3,394 reviews
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Review highlights

  • 8.9
  • 8.7
  • 4.8
  • 4.0

Good to know

  • Friendly service

Nearby

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    About

    With a stay at Willis Wellington Hotel in Wellington, you'll be minutes from Colonial Cottage Museum and close to Cuba Street Mall. This hotel is within close proximity of National War Memorial and Massey University.

    Rooms

    Make yourself at home in one of the 90 guestrooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.

    Dining

    Enjoy a satisfying meal at a restaurant serving guests of Willis Wellington Hotel. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

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    Amenities

    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Express check out
    • 24 hour front desk
    • Storage available
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    7.2 Good
    Based on 3,394 reviews
    • 8.9 "Great service."
    • 8.7 "Good value."
    • 7.9 "Good location."
    • 7.6 "Good breakfast."
    • 5.2 "Average comfort."
    • 4.8 "Rooms are not good."
    • 4.0 "Disappointing food."
    • 3.5 "Bad amenities."
    • 0.0 "Disappointing wellness & sports facilities."
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    Overall Rating

    7.3 Good
    Based on 2,036 reviews
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      8.1 "81% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
      7.5 "Housekeeping was great, according to 75%."
    • 8.2 "Good value."
      8.5 "85% were happy with the price of the breakfast."
      7.6 "76% thought it was a great value."
    • 8.1 "Breakfast is good."
      8.5 "85% were happy with the price of the breakfast."
    • 7.5 "Good location."
      8.3 "83% thought parking was inexpensive."
      9.7 "97% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.3 "Easily accessible by car, said 93%."
    • 5.4 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      6.2 "62% thought the cleanliness of the hotel was average."
    • 4.7 "Not very comfortable."
      4.1 "59% thought it was too noisy."
    • 4.6 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 4.3 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      3.1 "69% had problems with the shower."
      2.6 "For 74%, the rooms looked old."
      2.2 "78% found problems with the furniture."
      3.3 "67% said the bathroom was dirty."
      1.4 "86% thought the tv was sub-standard."
      1.7 "83% were unsatisfied with the kitchenette."
    • 4.0 "Disappointing food."
    • 3.7 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      2.2 "78% complained about the elevator."
      4.7 "For 53%, the lobby entrance was sub-standard."
      3.0 "70% thought the facilities needed updating."
      0.7 "93% didn't like the architecture."
      0.6 "94% were unhappy with the handicap accessible facilities."
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    Overall Rating

    7.3 Good
    Based on 407 reviews
    • 8.6 "Good value."
      8.7 "87% were happy with the price of the breakfast."
      7.9 "79% thought it was a great value."
    • 8.4 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 7.7 "Good breakfast."
      8.7 "87% were happy with the price of the breakfast."
    • 7.7 "Good location."
      8.7 "City centre within easy reach, said 87%."
    • 6.5 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 5.2 "Internet is average."
    • 4.9 "Not very comfortable."
      5.0 "Only 50% said rooms were big enough."
      3.9 "61% thought it was too noisy."
    • 4.3 "Rooms are not good."
      3.6 "64% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      5.0 "Only 50% said rooms were big enough."
      3.0 "70% had problems with the shower."
      2.7 "73% found problems with the furniture."
      3.8 "62% said the bathroom was dirty."
      2.9 "For 71%, the rooms looked old."
    • 4.0 "Disappointing food."
    • 3.4 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      1.5 "85% complained about the elevator."
      4.6 "For 54%, the lobby entrance was sub-standard."
      2.9 "71% thought the facilities needed updating."
    View all review categories

    Overall Rating

    6.9 Good
    Based on 67 reviews
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.7 "Good value."
    • 7.9 "Good breakfast."
    • 7.5 "Good location."
    • 4.9 "Not very comfortable."
    • 4.5 "Rooms are not good."

    Overall Rating

    7.5 Good
    Based on 882 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      7.6 "Housekeeping was great, according to 76%."
    • 8.8 "Good value."
      8.6 "86% were happy with the price of the breakfast."
    • 8.3 "Location is great."
      9.1 "City centre within easy reach, said 91%."
      8.7 "87% thought parking was inexpensive."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 7.1 "Good breakfast."
      8.6 "86% were happy with the price of the breakfast."
    • 5.1 "Internet is average."
    • 4.6 "Not very comfortable."
      4.9 "51% said rooms were small."
      4.1 "59% thought it was too noisy."
      4.0 "60% criticized the small bathroom."
    • 4.6 "Rooms are not good."
      4.0 "60% complained about the bathroom."
      4.9 "51% said rooms were small."
      0.7 "93% thought they were poorly maintained."
      1.4 "86% thought the tv was sub-standard."
      1.7 "83% found problems with the furniture."
      3.4 "66% had problems with the shower."
      2.6 "For 74%, the rooms looked old."
      4.0 "60% criticized the small bathroom."
      3.8 "62% said the bathroom was dirty."
      1.3 "87% were disappointed with the minibar."
    • 3.5 "Disappointing food."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      1.5 "85% complained about the elevator."
      2.9 "71% thought the facilities needed updating."
      1.3 "87% didn't like the architecture."
      4.1 "For 59%, the lobby entrance was sub-standard."
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    Good to know
    "Friendly service"
    data provided by TrustYou

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