Find Cheap Flights to Wellington

We got checked in quickly unlike the first time we flew VirginAustralia when it took two hours to get through the checkin line and checked in. For that flight we would have missed the flight if it had been on time.

Seats were very cramped

An earlier flight was apparently got cancelled so my husband and I got split up, each landing a middle seat, not together. That was a bit disappointing.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

plane was new and clean short destination fly was good

The woman who checked us in helped us a ton by getting our seats switched to be near each other for both this flight and the following flight from nadi to LA. She was great. Most helpful person I came acrossl.

Great entertainment

Beautiful air plane Nice flight assistants

The security person was incorrect about my Lithium battery causing me 45 minutes at the security check. I was also disappointed that even a coke needed to be paid for extra.

I was not able to check-in on my mobile phone. I was not able to check-in at the Kiosk. I had to check my carry-on bag all the way through to Los Angeles.

Nothing

I couldn't sit next to my partner even though we booked under one booking and I didn't get a meal when everyone else did.

I liked how easy it was to get that extra leg room by requesting seating I the exit row.

Nice cabin crew

Disorganized boarding. Had to disembark due to light malfunction. 6 hours later we took off. I had paid extra to depart in that early flight, Virgin only gave us an $8 voucher- $8 doesn't go very far in an airport restaurant. Issue should have been fixed before passengers boarded. First time flying with them and am pretty disappointed. However, am happy they didn't crash us. I guess that's what really matters. Excellent cabin crew, they all went the extra mile during the entire debacle.

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.

Efficient loading and unloading, very friendly team

They claim to be full service and dinner was a bag of stale pretzels

Crew nice and professional, flight good

Seats were hard for that long of a journey

Cabin crew was efficient and friendly. In general, your baggage policy is horrible. Only airline I'm familiar with that only allows one checked bag?? I believe your aircraft baggage capacity is equal to any other aircraft of the same model so why the one bag limit. The landing in Nadi was horrible. The plane hit so hard on landing that it bounced up and hit hard again. Everyone was scared and holding tight to the seat in front of them. What was equally disturbing was that neither the pilot or co-pilot ever came on the speaker and said ANYTHING! No explanation, apology or anything-complete silence.

This was very unprofessional and makes me wonder what was going on in the cockpit? Seemed to take an in ordinarily long time to clear food trays after the meal. They were offering seconds on beverages before they had even cleared the trays.

Service

Long time to load luggage. 45 min late

Crew was very nice

Seat back did not recline, free still water not available on touch screen ordering

Very friendly and good service- price was very high for the distance/time

The crew were cheery, helpful and professional.

In economy, space is an issue, still feels cramped

You charged me twice in my credit card the Ticket from Adelaide -Melbourne and Melbourne-Sydney

It was crazy cold on the plane. I'm a frequent flyer and never in my life had I been this cold. I had a sweater, a scarf and a blanket, but couldn't relax to sleep as I was shivering the whole time. My friend traveling with me and the people in our row were feeling the same way. Plus they make you remove your blanket for take off and landing, which I've never had to do with other companies. It went from shivering to teeth chattering. I couldn't understand why they served us a hot meal when we got on the plane. Anyone boarding at 11:30 pm should have already eaten, at that point you just want to sleep, not wait another two hours for food to be served and the trays cleaned up.

Easy boarding.

The food. The crew can be a little friendlier. They don't seem too happy to work for the company.

I arrived at my destination

AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.

The crew was excellent, timing was superb,

Good house of entertainment and food was good for a short flight!

Nothing that stood out overall a good flight but I've had better.

Extremely pleasant cabin crew