Overview

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Mercure Wellington

345 The Terrace, Wellington 6001, New Zealand
+64 4385 9829

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+64 4385 9829
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Rates

Overall guest ratings

6.9/10 Good
Based on 1,317 reviews
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Review highlights

  • 9.1
  • 8.7
  • 4.9
  • 4.4

Nearby

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    About

    Mercure Wellington is a short walk to the busy business district of The Terrace and offers panoramic views over the city and harbour. The Cuba Quarter, Willis Street shopping precincts, the Cable Car and waterfront are all nearby. The hotel has 111 guestrooms plus Brasserie 345 Restaurant, the Lobby Bar, an indoor heated pool, gymnasium and sauna. Mercure Wellington has 7 conference rooms catering for up to 200 people all with natural light. Ample secure off-street car parking available.

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    Amenities

    • Wi-Fi
    • Fitness center
    • Babysitting or child care
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Business center
    • Cable or satellite TV
    • Air-conditioned
    • Pets not allowed
    • Parking (surcharge)
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    6.9 Good
    Based on 1,317 reviews
    • 9.1 "Excellent wellness & sports facilities."
    • 8.7 "Great service."
    • 8.6 "Breakfast is good."
    • 7.9 "Good location."
    • 6.4 "Average value."
    • 4.9 "Not very clean."
    • 4.4 "Rooms are not good."
    • 4.2 "Internet is poor."
    • 3.3 "Bad amenities."
    • 2.2 "Horrible vibe."
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    Overall Rating

    7.1 Good
    Based on 618 reviews
    • 8.8 "Breakfast is good."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 7.9 "Good location."
      9.1 "City centre within easy reach, said 91%."
    • 6.0 "Average value."
    • 5.6 "Average comfort."
      5.9 "Beds were acceptable for 59%."
      6.1 "For only 61%, the noise level was all right."
    • 4.9 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      4.8 "52% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      4.3 "57% said rooms were small."
      1.0 "Air conditioning was criticized by 90%."
      0.7 "93% found problems with the furniture."
      1.6 "84% said the bathroom was dirty."
      0.3 "97% had problems with the shower."
      1.1 "For 89%, the rooms looked old."
    • 4.5 "Not very clean."
      4.8 "52% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
    • 3.8 "Internet is poor."
    • 3.5 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 2.6 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
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    Overall Rating

    6.8 Good
    Based on 447 reviews
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 8.1 "Breakfast is good."
    • 7.4 "Good location."
      9.1 "City centre within easy reach, said 91%."
    • 6.5 "Average value."
      5.2 "52% thought it was adequately priced."
    • 5.5 "Pool is mediocre."
    • 4.9 "Not very clean."
      1.4 "86% said the bathroom was dirty."
    • 4.2 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 3.9 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      4.3 "57% said rooms were small."
      0.6 "94% thought they were poorly maintained."
      1.0 "For 90%, the rooms looked old."
      0.8 "92% found problems with the furniture."
      0.7 "Air conditioning was criticized by 93%."
      1.4 "86% said the bathroom was dirty."
    • 3.0 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
      1.3 "87% complained about the elevator."
    • 2.2 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
      3.2 "68% didn't like the unstylish hotel."
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    Overall Rating

    5.8 Okay
    Based on 13 reviews
    • 4.1 "Rooms are not good."

    Overall Rating

    7.2 Good
    Based on 237 reviews
    • 9.1 "Excellent wellness & sports facilities."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 8.3 "Location is great."
    • 6.1 "Average value."
    • 5.0 "Average comfort."
      5.8 "For only 58%, the noise level was all right."
      5.7 "Beds were acceptable for 57%."
    • 4.9 "Not very clean."
    • 4.4 "Rooms are not good."
      1.2 "88% complained about the bathroom."
      0.9 "For 91%, the rooms looked old."
      1.2 "88% thought they were poorly maintained."
      4.1 "59% said rooms were small."
    • 3.8 "Internet is poor."
      4.6 "54% thought it was overpriced."
    • 3.3 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
    • 1.8 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
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