Overview

Mercure Wellington

345 The Terrace, Wellington 6001, New Zealand
+64 4385 9829

$71+

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Rates

Overall guest ratings

6.8/10 Good
Based on 2,288 reviews
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Review highlights

  • 8.9
  • 8.6
  • 4.6
  • 4.5

Nearby

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    About

    Mercure Wellington is a short walk to the busy business district of The Terrace and offers panoramic views over the city and harbour. The Cuba Quarter, Willis Street shopping precincts, the Cable Car and waterfront are all nearby. The hotel has 111 guestrooms plus Brasserie 345 Restaurant, the Lobby Bar, an indoor heated pool, gymnasium and sauna. Mercure Wellington has 7 conference rooms catering for up to 200 people all with natural light. Ample secure off-street car parking available.

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    Amenities

    • Babysitting or child care
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Business center
    • Cable or satellite TV
    • Air-conditioned
    • Pets not allowed
    • Parking (surcharge)
    • Internet
    • Wi-Fi
    • Laundry facilities
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    6.8 Good
    Based on 2,288 reviews
    • 8.9 "Great service."
    • 8.6 "Very nice wellness & sports facilities."
    • 8.4 "Breakfast is good."
    • 7.8 "Good location."
    • 6.3 "Average value."
    • 4.6 "Not very clean."
    • 4.5 "Not very comfortable."
    • 4.3 "Rooms are not good."
    • 3.4 "Internet is poor."
    • 3.1 "Terrible amenities."
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    Overall Rating

    7.1 Good
    Based on 1,098 reviews
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 8.4 "Breakfast is good."
    • 7.6 "Good location."
    • 5.6 "Average value."
    • 5.6 "Bar is ok."
    • 4.5 "Not very comfortable."
      0.0 "Air conditioning was criticized by 100%."
      4.8 "52% thought it was too noisy."
    • 4.4 "Not very clean."
      4.6 "54% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
    • 4.3 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      4.6 "54% said rooms were dirty."
      0.0 "Air conditioning was criticized by 100%."
      1.6 "84% said the bathroom was dirty."
      1.6 "84% found problems with the furniture."
      0.5 "95% had problems with the shower."
      1.2 "88% thought the tv was sub-standard."
    • 3.2 "Disappointing internet connection."
      4.5 "55% thought it was overpriced."
    • 3.0 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
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    Overall Rating

    6.8 Good
    Based on 800 reviews
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 8.1 "Breakfast is good."
    • 7.6 "Good location."
      9.2 "City centre within easy reach, said 92%."
    • 6.1 "Average value."
    • 5.1 "Pool is mediocre."
    • 4.3 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
      0.0 "Air conditioning was criticized by 100%."
      4.9 "51% thought it was too noisy."
    • 4.1 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      4.4 "56% said rooms were dirty."
      4.9 "51% didn't like the uncomfortable beds."
      0.0 "Air conditioning was criticized by 100%."
      2.0 "For 80%, the rooms looked old."
      1.7 "83% found problems with the furniture."
      1.4 "86% said the bathroom was dirty."
    • 4.1 "Not very clean."
      4.4 "56% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
    • 3.6 "Internet is poor."
      4.6 "54% thought it was overpriced."
    • 3.2 "Horrible vibe."
      2.2 "78% criticized the unstylish hotel."
      1.2 "For 88%, the lobby entrance was sub-standard."
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    Overall Rating

    7.1 Good
    Based on 22 reviews
    • 9.1 "World class service."
    • 7.3 "Good location."
    • 4.3 "Rooms are not good."

    Overall Rating

    6.8 Good
    Based on 366 reviews
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 7.8 "Good location."
    • 6.0 "Average value."
    • 5.3 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.8 "Not very comfortable."
      4.6 "54% thought it was too noisy."
    • 4.1 "Rooms are not good."
      1.4 "86% complained about the bathroom."
    • 3.2 "Disappointing internet connection."
      4.3 "57% thought it was overpriced."
    • 2.7 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
    • 2.4 "Horrible vibe."
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