Pros (+) spacious, clean room; responsive service
Cons (-) Because of Covid, no breakfast, just limited snack foods available in the gift shop. The hotel has closed for the next 6-8 months due to Covid, may reopen in March.
4 stars
DoubleTree by Hilton Boston - Westborough
Photos of DoubleTree by Hilton Boston - Westborough
Overview
The Doubletree Hotel Boston Westborough is a full service hotel located 26 miles west of Boston at I-495 and Route 9 just north of the Massachusetts Turnpike. Our hotel is conveniently located next to many business and technology parks as well as many national and regional corporations. We are only 15 minutes east of Worcester and 45 minutes from Boston Logan International Airport and T.F. Green Airport at Providence, R.I. Doubletree Hotel Boston/Westborough room features include contemporary and nicely appointed guest rooms, 55 inch HD televisions, Digital Key, spacious work surfaces and high-speed Internet access, in-room refrigerator and safe, Crabtree and Evelyn amenity package in each guest bathroom, a delicious Doubletree Chocolate Chip Cookie at check-in, coffee maker with complimentary coffee and tea, iron and ironing board, and hair dryer. Doubletree Hotel Boston Westborough is conveniently located next to major companies such as Olympus, and Astellas Pharmaceuticals Southwick Zoo, Worcester Art Museum, Apex Center, New England Baseball Complex and New England Sports Center are just minutes away, as well as Wrentham Village Shopping Outlets, golf courses, skiing and Hopkinton State park.
Latest deals for DoubleTree by Hilton Boston - Westborough
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at DoubleTree by Hilton Boston - Westborough
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Car rental
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Dining
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Heating
- Air-conditioned
Accessibility and suitability
- Increased accessibility
- Elevator
- Allergy-free room
- No smoking
Media and entertainment
- Radio
- Flat-screen TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Telephone
- Privacy curtain
- Storage available
Bathroom
- Hairdryer
- Bathrobe
Workspace
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Bedroom
- Fold-up bed
Things to do
- Gift shop
Family friendly
- Kids meals
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of DoubleTree by Hilton Boston - Westborough
8.4
Very good
509 verified ratings
Wonderful
290
Very good
82
Good
55
Okay
23
Fair
25
Mediocre
10
Poor
24
Summary of reviews
Guests say
Guests appreciated the amenities like the pool and comfortable beds, but many expressed concerns about cleanliness, with reports of dust, odors, and damaged items. Service was also highlighted as an area needing improvement, with some guests feeling the staff were not welcoming or helpful.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.1 out of 10
8 reviews
9.4 out of 10
7 reviews
All reviews
Pros (+) No continental breakfast
Cons (-) Need continental breakfast
Pros (+) Hot tub and the room service were our favorite parts about the trip.
Cons (-) Staff need some work
Pros (+) The hotel had no one there on a Friday night, so it was very quiet, even on the ground floor. The linens were clean, and the pool and gym were very tidy as well. You also get a complimentary cookie when you check in.
Cons (-) I found a used Qtip on my night stand, but the room was clean other than that. When I went to the front desk to ask for a toothbrush and toothpaste (which I forgot to bring) they were very stingy and hesitant to give me the products.
Pros (+) Hotel provided shuttle service for marathon runners and was exceptionally organized. Rooms were great. Restaurant service wonderful
Cons (-) Can't think of anything they missed
Pros (+) It was the perfect stay before the Boston Marathon. They had everything needed to be prepared for the race... good Italian food close by, a fridge in the room, great breakfast in the morning, and even a shuttle to the start of the race!
Pros (+) The rooms were nice, comfortable. I ordered room service, food was very good, service was fast, servers were very friendly and helpful. Good location, lots of restaurants around. It was quiet around our rooms save for a little construction noise, very enjoyable. Got cookies upon arrival : )
Cons (-) There were some pounding noises due to construction on the floor below, but not too bad. I was sleeping late, so it woke me up around 10 am on Sunday, which surprised me. Their tv service could be better - no on demand channels and no tv guide channel to know what was coming up next.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The hotel is a great choice for a visit in January during the low season or in July during the high season.
How is the quality of the beds at the hotel?
Guests have consistently praised the clean, comfortable beds at the hotel.
Is parking available at the hotel?
Yes, the hotel offers free parking for added convenience during your stay.
What can I expect from the food quality at the hotel?
Guests have enjoyed the breakfast and amenities, though some have mentioned the absence of complimentary breakfast.
How is the cleanliness and customer service at the hotel?
Guests have appreciated the clean and comfortable rooms, as well as the friendly and helpful staff at the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for Upper Floor Rooms
Some guests reported that rooms on the upper floors were more comfortable and better maintained compared to those on the first floor.
Check Room Amenities
Ensure that the room includes a microwave if needed, as some guests found it inconvenient to not have one in the room.
Inquire About Nearby Attractions
If you're interested in nearby attractions, it's advisable to ask the front desk for information, as some guests felt they were not adequately informed about the local amenities during check-in.
Consider Noise Levels
If you prefer a quieter environment, it's recommended to request a room away from areas where children's activities are likely to take place, as some guests experienced disturbances from children playing in the hallways.
Verify Room Features
Check that the room has all the necessary amenities, such as a functioning air conditioner and a well-maintained bathroom, as some guests encountered issues with these facilities.
Request Clear Signage
If you're unsure about the location of certain facilities, consider asking for clear signage, as some guests found it difficult to locate certain amenities within the hotel.
Confirm Room Type
Double-check your room type upon arrival to ensure it matches your booking, as some guests experienced discrepancies between their booked room type and the one they were initially assigned.
Inquire About Breakfast Options
If complimentary breakfast is an important factor for you, it's advisable to confirm the breakfast options and associated costs during check-in, as some guests were surprised by additional charges for breakfast.
Seek Upper Floor Rooms for Better Views
Guests recommended opting for rooms on higher floors to enjoy better views and a more pleasant overall experience.
Check for Room Maintenance
It's advisable to inspect the room upon arrival for any maintenance issues, such as slow-draining baths or malfunctioning toilets, to ensure a comfortable stay.
Location
5400 Computer Drive, Westborough, MA 01581
What's nearby
- Westborough State Hospital2.1 mi
- Maples Cottage2.8 mi
- Lyman School for Boys2.9 mi
- Westborough Golf Club3.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton Boston - Westborough
Low season | March |
|---|---|
High season | August |
Average price (weeknight) | $148 |
Average price (weekend night) | $179 |
When to book a room at DoubleTree by Hilton Boston - Westborough
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at DoubleTree by Hilton Boston - Westborough
FAQs when booking at DoubleTree by Hilton Boston - Westborough
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in WestboroughGood to know
Value for money | 7.6 |
|---|---|
Distance to city center | 2.6 mi |
Nearest Airport | Worcester |
Distance to airport | 15.6 mi |
Everything you need to know for your stay in Westborough
Complete your trip
Popular destinations