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Chateau Tongariro Hotel
Top Casino Hotel

State Highway 48, Whakapapa Village 3951, New Zealand
+64 7892 3809

$135+

Overall guest ratings

8.5/10 Excellent
Based on 1,431 reviews

Review highlights

  • 9.2
  • 7.9
  • 6.8
  • 5.9

Nearby

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    About

    Located in Tongariro National Park, Chateau Tongariro Hotel is minutes from Tongariro National Park Whakapapa Visitor Centre and close to Whakapapa Ski Area. This 4-star hotel is within the vicinity of Iwikau Village and Mangatepopo Trail Head.

    Rooms

    Make yourself at home in one of the 106 individually furnished guestrooms, featuring refrigerators and minibars. Wireless Internet access (surcharge) keeps you connected, and LCD televisions are provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include complimentary weekday newspapers and coffee/tea makers.

    Amenities

    Practice your swing on the golf course and enjoy other recreational amenities, such as an indoor pool and a sauna. This hotel also features wireless Internet access (surcharge), concierge services, and an arcade/game room.

    Dining

    Grab a bite to eat at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a computer station, complimentary newspapers in the lobby, and luggage storage. A train station pick-up service is provided at no charge, and free self parking is available onsite.

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    Hotels.com

    Amenities

    • Wi-Fi
    • Parking
    • Fitness center
    • Facilities for Disabled Guests
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Indoor pool
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Sauna
    • Pool table
    • Ski storage
    • Storage available
    • Business center
    • Concierge service
    • Golf
    • Coffee shop
    • Pets not allowed
    • Train station shuttle
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.5 Excellent
    Based on 1,431 reviews
    • 9.2 "Terrific location."
      8.7 "87% liked the proximity to sightseeing."
      8.6 "86% liked the proximity to shopping."
      10.0 "Close to winter sports facilities, according to 100%."
    • 7.9 "Good service."
      9.3 "93% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.4 "74% found the restaurant service to be one of the best."
      10.0 "100% said the recreation staff was great."
    • 7.6 "Good breakfast."
    • 7.0 "Good vibe."
    • 6.9 "Food is average."
    • 6.8 "Average amenities."
      6.9 "69% thought the building was acceptable."
      5.8 "58% found the grounds not bad."
    • 5.9 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      6.7 "Only 67% said rooms were big enough."
    • 4.4 "Value below average."
      2.0 "The price was too high for 80%."
      2.7 "73% thought it was overpriced."
      4.7 "53% said the breakfast was too expensive."
    • 4.3 "Wellness & sports facilities were not very nice."
    • 0.9 "Disappointing internet connection."
      0.3 "97% said the wifi quality was bad."
      2.7 "73% thought it was overpriced."
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    Overall Rating

    8.6 Excellent
    Based on 1,202 reviews
    • 9.0 "Terrific location."
      8.4 "84% liked the proximity to sightseeing."
    • 7.9 "Good service."
      9.3 "93% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.5 "75% found the restaurant service to be one of the best."
      10.0 "100% said the recreation staff was great."
    • 7.8 "Good breakfast."
    • 7.1 "Good vibe."
      8.8 "88% enjoyed the friendly atmosphere."
      8.2 "82% said it was a stylish hotel."
      8.7 "87% enjoyed the lobby entrance."
      9.4 "94% thought the hotel was luxurious."
    • 7.0 "Tasty food."
    • 7.0 "Good amenities."
      5.1 "51% found the grounds not bad."
    • 5.8 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      6.4 "Only 64% said rooms were big enough."
    • 4.6 "Value below average."
      2.1 "The price was too high for 79%."
      2.5 "75% thought it was overpriced."
      4.9 "51% said the breakfast was too expensive."
    • 4.1 "Wellness & sports facilities were not very nice."
    • 0.9 "Disappointing internet connection."
      0.2 "98% said the wifi quality was bad."
      2.5 "75% thought it was overpriced."
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    Overall Rating

    8.3 Excellent
    Based on 200 reviews
    • 9.2 "Terrific location."
    • 7.5 "Good service."
      9.3 "93% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
    • 7.4 "Good breakfast."
    • 6.7 "Vibe was decent."
    • 6.7 "Food is average."
    • 6.5 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 5.7 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      6.7 "Only 67% said rooms were big enough."
    • 4.2 "Pool is below average."
    • 4.0 "Value below average."
      1.7 "The price was too high for 83%."
    • 3.9 "Wellness & sports facilities were not very nice."
      4.5 "55% were unhappy with the sauna."
    View all review categories

    Overall Rating

    8.1 Excellent
    Based on 28 reviews
    • 9.3 "Terrific location."
    • 8.2 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.3 "Tasty food."
    • 7.3 "Good vibe."
    • 5.7 "Average comfort."
    • 5.2 "Rooms are ok."
    Hotel type
    Casino Hotel
    Guests think this is a perfect casino hotel.
    data provided by TrustYou

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