Overview

Chateau Tongariro Hotel
Top Casino Hotel

State Highway 48, Whakapapa Village 3951, New Zealand
+64 7892 3809

Call

+64 7892 3809

Overall guest ratings

8.4/10 Excellent
Based on 1,499 reviews

Review highlights

  • 9.2
  • 7.9
  • 6.8
  • 5.9

Good to know

  • Beautiful architecture
  • Stylish hotel
  • Friendly atmosphere

Nearby

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    About

    A great stay at Chateau Tongariro Hotel in Tongariro National Park can include a round of golf at the 9-hole course. You can splash around at the indoor pool, visit one of the 2 restaurants for a bite to eat, or unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include a fitness center and a sauna, and rooms offer LCD TVs and refrigerators.

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    Amenities

    • Wi-Fi
    • Parking
    • Fitness center
    • Facilities for Disabled Guests
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Indoor pool
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Pool table
    • Storage available
    • Business center
    • Concierge service
    • Golf
    • Coffee shop
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.5 Excellent
    Based on 1,431 reviews
    • 9.2 "Terrific location."
      8.7 "87% liked the proximity to sightseeing."
      8.6 "86% liked the proximity to shopping."
      10.0 "Close to winter sports facilities, according to 100%."
    • 7.9 "Good service."
      9.3 "93% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.4 "74% found the restaurant service to be one of the best."
      10.0 "100% said the recreation staff was great."
    • 7.6 "Good breakfast."
    • 7.0 "Good vibe."
    • 6.9 "Food is average."
    • 6.8 "Average amenities."
      6.9 "69% thought the building was acceptable."
      5.8 "58% found the grounds not bad."
    • 5.9 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      6.7 "Only 67% said rooms were big enough."
    • 4.4 "Value below average."
      2.0 "The price was too high for 80%."
      2.7 "73% thought it was overpriced."
      4.7 "53% said the breakfast was too expensive."
    • 4.3 "Wellness & sports facilities were not very nice."
    • 0.9 "Disappointing internet connection."
      0.3 "97% said the wifi quality was bad."
      2.7 "73% thought it was overpriced."
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    Overall Rating

    8.6 Excellent
    Based on 1,202 reviews
    • 9.0 "Terrific location."
      8.4 "84% liked the proximity to sightseeing."
    • 7.9 "Good service."
      9.3 "93% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.5 "75% found the restaurant service to be one of the best."
      10.0 "100% said the recreation staff was great."
    • 7.8 "Good breakfast."
    • 7.1 "Good vibe."
      8.8 "88% enjoyed the friendly atmosphere."
      8.2 "82% said it was a stylish hotel."
      8.7 "87% enjoyed the lobby entrance."
      9.4 "94% thought the hotel was luxurious."
    • 7.0 "Tasty food."
    • 7.0 "Good amenities."
      5.1 "51% found the grounds not bad."
    • 5.8 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      6.4 "Only 64% said rooms were big enough."
    • 4.6 "Value below average."
      2.1 "The price was too high for 79%."
      2.5 "75% thought it was overpriced."
      4.9 "51% said the breakfast was too expensive."
    • 4.1 "Wellness & sports facilities were not very nice."
    • 0.9 "Disappointing internet connection."
      0.2 "98% said the wifi quality was bad."
      2.5 "75% thought it was overpriced."
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    Overall Rating

    8.3 Excellent
    Based on 200 reviews
    • 9.2 "Terrific location."
    • 7.5 "Good service."
      9.3 "93% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
    • 7.4 "Good breakfast."
    • 6.7 "Vibe was decent."
    • 6.7 "Food is average."
    • 6.5 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 5.7 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      6.7 "Only 67% said rooms were big enough."
    • 4.2 "Pool is below average."
    • 4.0 "Value below average."
      1.7 "The price was too high for 83%."
    • 3.9 "Wellness & sports facilities were not very nice."
      4.5 "55% were unhappy with the sauna."
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    Overall Rating

    8.1 Excellent
    Based on 28 reviews
    • 9.3 "Terrific location."
    • 8.2 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.3 "Tasty food."
    • 7.3 "Good vibe."
    • 5.7 "Average comfort."
    • 5.2 "Rooms are ok."
    Hotel type
    Casino Hotel
    Guests think this is a perfect casino hotel.
    Good to know
    "Beautiful architecture"
    "Stylish hotel"
    "Friendly atmosphere"
    data provided by TrustYou

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