
Chateau Tongariro
Photos of Chateau Tongariro
Overview
Situated in Tongariro National Park, this elegant hotel is the perfect base for a peaceful retreat. It provides a fitness center, as well as a 24-hour reception, babysitting/child services and porters.
This historic hotel offers family facilities, such as a kids club and a playground. Guests can take advantage of the recreational activities on offer, such as a sauna, a swimming pool and billiards. Packed lunches are provided for those heading off to explore the surrounding area.
Chateau Tongariro Hotel has 106 rooms that are fitted with all the necessities to ensure an enjoyable stay. Hot drinks can be made with coffee and tea supplies. Also available are a refrigerator, movies-on-demand and a mini bar.
Chateau Tongariro Hotel's in-house restaurant, Ruapehu Restaurant, is a popular place to have a meal. Each evening, guests are able to enjoy a drink in the cozy lounge bar.
Chateau Tongariro Hotel provides free public parking on site for guests travelling with a car. Additionally, a range of places of interest are in easy reach.
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Amenities at Chateau Tongariro
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee shop
- Free parking
- Spa
- Laundry service
- Hairdryer
Dining
- Restaurant
- Bar/Lounge
- Coffee shop
- Minibar
- Refrigerator
Pool and spa
- Sauna
- Pool
- Spa
Things to do
- Pool table
- Gift shop
- Hiking
Services and conveniences
- Room service
- Express check-out
- 24hr front desk
Accessibility and suitability
- Increased accessibility
- Elevator
Parking and transportation
- Free parking
Bathroom
- Hairdryer
Laundry
- Laundry service
General
- Storage available
Health and safety
- Safe
Family friendly
- Babysitting or child care
Fitness
- Fitness center
Basics
- Free Wi-Fi
Reviews of Chateau Tongariro
Summary of reviews
Score by provider



All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options like at Chateau Tongariro Hotel?
Chateau Tongariro Hotel offers a popular in-house restaurant, Ruapehu Restaurant, known for its great food and cozy atmosphere. Guests can also enjoy a drink in the lounge bar.
What can I expect from the rooms at Chateau Tongariro Hotel?
Chateau Tongariro Hotel provides 106 rooms fitted with all the necessities to ensure an enjoyable stay, including coffee and tea supplies, a refrigerator, movies-on-demand, and a mini bar.
Is the hotel staff accommodating and helpful?
Guests have praised the helpful and friendly staff at Chateau Tongariro Hotel, ensuring a comfortable and pleasant stay.
What recreational activities are available at Chateau Tongariro Hotel?
Chateau Tongariro Hotel offers a range of recreational activities, including a sauna, a swimming pool, billiards, and packed lunches for those heading off to explore the surrounding area.
What are some common concerns about Chateau Tongariro Hotel?
Some guests have mentioned concerns about the limited food options, small rooms, and the need for refurbishment in certain areas of the hotel. However, they also appreciate the beautiful location and helpful staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the mountain or the snow-covered peaks is highly recommended.
Consider Dining Options
While some guests praised the food and the high tea, others found the dining options limited and the quality lacking. It may be worth exploring nearby dining alternatives for a varied culinary experience.
Check for Room Upgrades
Some guests reported that certain rooms were in need of maintenance and updates. Consider inquiring about the availability of renovated or recently refurbished rooms for a more comfortable stay.
Explore Nearby Attractions
The hotel's location near Tongariro Northern Circuit and Whakapapa Skifield offers easy access to outdoor activities. Plan your visit to take advantage of the nearby attractions and natural beauty.
Be Mindful of Seasonal Limitations
Some guests noted that certain facilities, such as the pool and dining options, were limited during their stay, possibly due to seasonal factors. It's advisable to check for any seasonal limitations before booking.
Inquire About Staffing and Service
Several guests mentioned issues with service quality and staffing shortages. It may be helpful to inquire about the current status of staffing and service levels to set realistic expectations.
Consider Special Events and Activities
Guests appreciated the piano player and the ambiance in the evening. Check for any special events or activities, such as live music or entertainment, to enhance your stay.
Plan for Family-Friendly Activities
The hotel offers family facilities, including a kids club and a playground. If traveling with children, consider taking advantage of these amenities for a family-friendly experience.
Utilize Recreational Activities
Take advantage of the recreational activities offered at the hotel, such as the sauna, swimming pool, and billiards, to unwind and make the most of your stay.
Be Prepared for Limited Dining Options
Some guests found the dining options to be limited, especially during certain periods. It may be beneficial to plan for alternative dining arrangements, especially during off-peak seasons.
Location
What's nearby
- Tongariro Northern Circuit252 yd
- Whakapapa Skifield2.8 mi
- Mount Ruapehu5.8 mi
- Turoa7.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 10:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Chateau Tongariro
FAQs when booking at Chateau Tongariro
Nearby hotels and places to stay
Closest
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See most recommended stays in Whakapapa VillageGood to know
Value for money | 7.0 |
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Distance to city center | 0.0 mi |