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Staff was very helpful and friendly. Room was clean and neat. No A/C, but considering it's in Germany there really is no need for it; just open a window and it's fine.
not all the rooms are "Design" as portraied
superb personal service by the owner and his staff; tasteful decor; wonderful breakfast; restful rooms; cleanliness.
Hotel Zollamt is near the USA/USAF installations. Very clean nice place to stay. Close to the Kaiserslautern train station for weekend getaways. The morning breakfast service was excellent. The hotel staff were very pleasent and helpful.
The staff were fantastic - helpful in every way. Hotel is in a quiet area but just a 20 minute stroll to the centre. Beautifully decorated public areas.
Serving the breakfast
This is a wonderful hotel. They were very helpful to me even before I arrived. They were the nicest people and had a wonderful breakfast that was included. I'd definitely stay there again and recommend this to everyone I know.
The hotel Zollamt had a nice atmosphere all around, and the staff were all extremely friendly and accommodating. NO...
siame viesbutyje apsistoju jau penkta karta ir visada zinau kad bus puikus aptarnavimas ir nekils jokiu nesusipratimu
The design elements were excellent. It really makes the most of being an old prison. Complete with black and white striped curtains and towels, the hotel was fun to stay at. We stayed in one of the comfort rooms and it was great, though a little small. The clerk was a little cold upon arrival. It may have been because we are Americans and were speaking English to each other, though I tried to speak in German for all of the check-in process. Also the pillows were quite thin. Other than that, everything was great!
The hotel looks good, is very clean and staff are helpful and welcoming. My room (cell room) was basic but comfortable. Very good breakfast. Wifi available in the reception area. Nice atmosphere in the hotel.
I stayed in a cell room, and it was sparse as a prison cell should be. It was comfortable for what it was suppose to be. A nice breakfast buffet. The price for the cell rooms was a little expensive.
It was a very unique experience staying in a former prison. Barb Wire, white walls, breakfast buffet was good. easy to find. a cool hotel no tv in the rooms
The hotel staff was friendly and courteous. The hotel was clean and easy to find. The cells were larger than we thought! Fun place to stay with High School group!!
Comfortable room, friendly staff, walking distance to downtown and other activites, WIFI available in lobby. Decent breakfast buffet. While WIFI was available in the public area, it would have been nice to have it in the room.
Somewhere completely different, real attention to detail it has been stunningly refurbished. Warm welcome and very clean.
The Hotel was very beautiful and the room was very comfortable. It was interesting to stay in a converted prison. The parking; they seemed to have enough when we checked in, but they had people that wernt staying at the hotel park in in the lot.
Novelty factor of sleeping in a cell. Clean & modern. Communal showers. No Wi-fi in rooms. Breakfast - would be better with hot food options.
The hotel was really nice and modern inside yet kept lots of the original prison features. Very clean throughout. I would have preferred the bed to be a double, rather than two singles pushed together.
Everything Stairs not suitable for our Dog, Slippery marble . Not the Hotels Fault
It's spargel season in Germany and the restaurant had a full page of spargel dishes on offer. The food was quite good! The hotel room was spacious and clean. The hotel served my need.
Very good breakfast. Nice Staff. Room 30, takes every foodsmell from the kitchen inside, which is horrible when they make goulash. After our complaint, without any hesitation, we could switch to another room which was very good!
The free internet and breakfast was a nice perk. The hotel restraunt needs to have menus in english. Prices for food were a little spendy and seemed to fluctuate from one day to the next.
The people and the food!
The rooms were spotless, the breakfast was excellent and staff very helpful
friendly staff,good breakfast and great acess to city center.
I stayed at this hotel because it was the closest to the local hospital. My boyfriend and I had gone to Germany on holiday, when he got a case of pancreatitis and had to have his gall bladder removed. I chose this hotel because it was very central in Kaiserslautern, and only a 10 minute walk to the hospital. The staff were amazing. They all spoke English very well, and were very understanding when I had to extend my stay several days after my original departure time. Breakfast is included, which was great. The hotel is located downtown, within walking distance of several restaurants, a grocery store, and park where they had a carnival and other fun things on the weekend. If we ever went back to K-town, I would stay at this hotel again! They advertised free wi-fi, but it was only available in one of the buildings that make up this hotel. They did have a computer in the breakfast room that was free for guests to use though.
It was quite, clean and within walking of dinning and shopping> The staff leaves at 10:00 pm but I did not need them.
the hotel was comfortable and warm and near our son who we went to visit
secured parking with a gate no view but great breakfast buffet
Location of hotel is excellent!! I would have liked a double bed since I booked a double room. Two people sleeping together on those twin beds are ridiculous. Had to sleep like brother and sister rather than husband and wife!
The hotel staff and the breakfast. There wasn't an alarm clock available. The front desk closed by 2130 and if I came back to the hotel after that I couldn't request a wake up call. It would have been nice to have an alarm clock available to set for myself.
Everything was fantastic. The hotel staff is amazingly friendly and helpful. The room was great. I stayed for nearly a month, and the room was spacious enough to be comfortable for that extended length of time. The location is fabulous. In addition to being close to the pedestrian area, there are several restaurants within a couple of blocks.
The location, the staff, being able to bring our dog with. The room was furnished with old U.S. Military furniture that was probably sold at a Defense Reutilization Management Office (DRMO) auction. The U.S. Air Force property lables were still inside the drawers.
Large "american style" beds, each room had a balcony, great resteraunt, staff very friendly and helpful. Showers a bit small, but not unusual for Europe.
Great location Comfort Price
Not bad but a little bit expensive for such quality. Free parking. Need to be renovated.
The heat was not working in our room, so it was cold, especially the floor... however, the blanket/comforters were amazingly warm so we dealt with it ... the hotel is so quaint and everything is lovely about staying there... it feels like an escape to an adorable cottage. needed heat in the room
Great hotel for kids, the breakfast is excellent, and the staff are friendly and helpful.
The breakfast buffet was very nice with a good selection of breads, fruits, cereals, eggs, drinks, etc. Good for families with children. Walk to hotel room was very far from parking and had to go up many steps in narrow places. Walkway to hotel room was smoke-filled and room was not smoke free. Not pleasant. Room was full of extra beds with rough bedding. Beds were far too soft to sleep comfortably - with absolutely no support. Room had extra furniture and refrigerators in it like it was a storage room of some sort. Internet Wi-Fi not available in room... only in hotel lobby. Compared to every other city/town in Germany I visited, the price was too high for room & service received.
everything was terrific nice people thanks
Due to vehicle breakdown in Austria we were delayed for 24 hours but the hotel were happy to change our booking when I phoned them at 4:30pm on 21 August. Also when we finally arrived on 22 August, they were happy to provide hot meals in the restaurant even though it was only 15 minutes before it was due to close. I don't think an English 3 star hotel would have treated us so well. The only problem was being woken at 5:30am by a large transport jet landing at the nearby US airbase! However, there is not much the hotel can do about that!
The rooms were extremely clean and comfortable, they had modern facilities and the restaurant was fantastic! the stairwell on the third floor was a little difficult due to missing handrail
Great size family room, recently refurbished with fantastic ensuite bathroom and tasteful decor. Outside a great beer garden and childrens play area. Also it was out of town , we went walking in to the forest where there was also swings and slides for children. Very beautiful area.Staff very friendly. No it was very impressive
Room on second floor large, airy and fresh. Outdoor bier garden with friendly atmosphere and good food. staff friendly and speak English well.Pleasantly surpised by quality for price. Nice walks in the woods. Would have stayed longer if not booked.
The hotel was nestled in the woods with great running trails as well as horses and cows. We happened to get there the last night of a jazz festival, and there was a band playing. The music was great and the beer garden is huge. Also, great breakfast the next morning.
View, and good environtment
The location was very nice. It is located in a park with walking trails. The staff was pleasant and certainly made us feel welcome. The food was excellent. Wish we had stayed longer - will definitely go back.
Wonderful location in the country. So quiet. Had a good dinner. Staff was friendly and helpful.
I liked the beer garden outside. It was nice just to have a lazy day and relax and have a few beers while I ate in the beer garden.
After 2 nights in characterless chain hotels in the industrial parts of Verona & Zurich, Hotel Bremerhof was just what we needed. All 4 of us slept very well in comfy beds in the quiet countryside, and enjoyed the buffet breakfast. Personally, I also enjoyed my morning run in the beautiful forest and the misty views from the Humburg Tower.
Surrounded by woods. The owner was very helpful. He provided transportation to two events. Nice restaurant & good food, and many fine, cold breakfast foods--included with room. Would stay here again!!!
Our family room was a good size for 4 people and well prepared but the room facilites were spartan. There was no coffee machine or kettle. This place is foremost a restaurant and beer garden with rooms attached. It has none of the facilites of a hotel and is more like a large B&B. To get to the top floor where the rooms are you have to navigate up 3 stories of stairs that are tired, stained and smell.
Very quiet location, excellent hotel, clean, new and great staff Nothing
The owners (Octavia and Herman) were just great. Very friendly and helpful. The rooms was very clean and comfortable. Great breakfast. The homemade jam and jelly was terrific. They were sold out when I tried to stay an extra night :O)
I loved the screens on the windows! No kidding, it is not often that you find this in Europe and bugs are becoming a real problem, so this is indeed a plus! The staff was amazingly helpful, kind and so welcoming. Location is wonderful as the hotel is off the main road, so rooms are quiet and peaceful. Restaurants are fairly close by, so no inconvenience there without one in the hotel. Room was spacious, immaculate, and tastefully decorated with convenience of the guest in mind. Internet access readily available! Just a wonderful place to stay. English is spoken though we were allowed to practice our German and appreciated her patience with that. Breakfast buffet is more than generous. We loved it and will be back!
Wonderful experience. Octavia was a wonderful hostess. The room was a very good size for 3 people and very clean and comfortable.
Dreamy comfortable bed, excellent breakfast buffet, friendly and helpful staff, small yet quite functional bathroom, great value for a low price. Would definitely stay here again!
Everything - seriously. Nothing
Very nice place and very very nice people. Thanks you Octavia
The owners and there staff where just great and so freindly.The location was perfect for me and the rooms and the hotel where very clean.I will be staying at this hotel the next time i travel there and consider this a great find.
Staff and service were excellent. Clean, modern, and nicely decorated hotel. Breakfast was great. Highly recommended.
Everything was good, nothing stood out in particular Nothing
it was okay, a little pricey for the double room
Breakfast was good
Good location, wonderful restaurant, friendly staff and super breakfast.
This hotel is clean and comfortable, and has a very convenient and nicely run restaurant and bar. Highly recommended for business if you need to stay close to Ramstein Air Force Base. The only drawback to this hotel is its proximity to the autobahn.
Nice staff and super internet!
Everything! The bed was very comfortable, the breakfast was outstanding, and the staff both friendly and efficient. A little noise due to its proximity of the highway but this was outweighed by the positives of the hotel.
Very friendly staff. They spoke great English. WiFi was free and excellent signal. Very Very nice room. And very well priced.
The buffet was good. Choice of freshly baked eggs and/or waffles. Very clean room. For being located next to the highway, the noise could hardly be heard inside the room, when the windows were closed. Had a fan in the room. Also, rooms with a/c available for an additional price.
Friendly hotel staff and lovely resturant with very good food!
The staff was fantastic. Friendly and very accomodating. They helped me out in a very difficult situation. It was perfect.
Service was fabulous. Felt very much at home. Room was clean, food was great. Overall wonderful. Would definitely stay there again. No
The location. I have travelled through almost 40 countries and have never in my life come across such horrible service. After (politely)informing the hotel owner that the rolladen was broken, she proceeded to shout at me, insult my age and threaten to call the police.