Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
9.3 "World class service."9.6 "96% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." 9.4 "94% thought theservice was very professional ." -
9.2 "Terrific location."10.0 "
City centre within easy reach , said 100%." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100% thoughtparking was inexpensive ." -
7.5 "Good amenities."9.7 "97% found the
grounds to be nice ." 10.0 "100%loved the terrace ." 7.5 "75%enjoyed the lobby entrance ." -
7.1 "Nice rooms."9.8 "98% thought the
view was good ." 8.8 "88% saidrooms were clean ." -
6.8 "Breakfast is mediocre."
-
2.1 "Disappointing internet connection."2.1 "79% said the
wifi quality was bad ."
Overall Rating
-
9.4 "Terrific location."10.0 "
City centre within easy reach , said 100%." 10.0 "100%liked the proximity to sightseeing ." -
9.3 "World class service."9.7 "97% found the
staff to be very friendly ." 8.8 "88% said thereception staff was great ." 9.5 "95% thought theservice was very professional ." -
7.0 "Good amenities."6.3 "63% thought the
building was acceptable ." -
6.8 "Rooms are ok."6.0 "For only 60%, the
bathroom was ok ." 5.3 "Beds were acceptable for 53%." 5.9 "Only 59% saidrooms were big enough ." 6.5 "65% thought thebathroom was big enough ." -
6.4 "Breakfast is mediocre."
Overall Rating
-
9.4 "Terrific location."
-
9.3 "World class service."9.4 "94% found the
staff to be very friendly ." -
7.0 "Nice rooms."
Overall Rating
-
9.4 "World class service."9.7 "97% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." -
9.3 "Terrific location."
-
7.6 "Good amenities."9.6 "96% found the
grounds to be nice ." -
7.3 "Nice rooms."
-
7.1 "Good breakfast."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
6.0review from
Took note of my initial booking request. Much better rooms than expected - related to things read about main building accommodation in the past.
-
8.0review from
enjoyed my stay. Friendly staf and comfortable room close to the town
-
5.3review from
The staff were very friendly and helpful, the setting by the Severn delightful, and the main hotel building were all we were looking for. Our room, on the ground floor of the cottage was a bit damp. It also had far too many spiders and other creeping things. The facilities of the room were not to the standard we expected from a hotel at £100 a night.
-
5.3review from
Well situated for exploring the city. Attractive riverside site. There was a lack of urgency and efficiency among the waiting staff. It seemed that they were either very new and/or should have had more supervision. .
-
5.7review from
Good clean room, pleasant staff. Location superb Put it this way I tries 1 evening meal and 1 breakfast and then eat out for the rest of my stay.
-
5.2review from
Breakfast was good, views good if overlooking the river. Service at reception good and staff all pleasant. Bedrooms not very good but with a little more attention to detail vast improvement could be made, ie lamp did not work, bulbs missing from main light and bathroom sink still dirty.
-
6.4review from
Nice atmosphere and relaxed setting. River setting
-
2.8review from
Location, setting, decent breakfast. Bathroom in particular was well below standard mould/limescale in bath/shower area, very dusty if you lay on the bed and looked up at the canopy there was a considerable amount of dust on the fringe months and months worth! Light fitting needed a clean and tidy up. The telly was a tiny portable, and our room was located above/close to the kitchen all I could hear was cutlery being dropped, which didn't inspire you to use it the next morning. Tea/coffee cups in the bedroom grotty need replacing.
-
4.0review from
Tatty information folder in room, small old fashioned TV with non functioning remote fixed with sticky tape, broken clock radio. Expensive.
-
6.0review from
breakfast in conservatory also the gardens over looking river under staffed waiting for breakfast.tables not cleared fast enough.
-
6.0review from
Took note of my initial booking request. Much better rooms than expected - related to things read about main building accommodation in the past.
-
5.3review from
The staff were very friendly and helpful, the setting by the Severn delightful, and the main hotel building were all we were looking for. Our room, on the ground floor of the cottage was a bit damp. It also had far too many spiders and other creeping things. The facilities of the room were not to the standard we expected from a hotel at £100 a night.
-
5.3review from
Well situated for exploring the city. Attractive riverside site. There was a lack of urgency and efficiency among the waiting staff. It seemed that they were either very new and/or should have had more supervision. .
-
5.7review from
Good clean room, pleasant staff. Location superb Put it this way I tries 1 evening meal and 1 breakfast and then eat out for the rest of my stay.
-
5.2review from
Breakfast was good, views good if overlooking the river. Service at reception good and staff all pleasant. Bedrooms not very good but with a little more attention to detail vast improvement could be made, ie lamp did not work, bulbs missing from main light and bathroom sink still dirty.
-
6.4review from
Nice atmosphere and relaxed setting. River setting
-
2.8review from
Location, setting, decent breakfast. Bathroom in particular was well below standard mould/limescale in bath/shower area, very dusty if you lay on the bed and looked up at the canopy there was a considerable amount of dust on the fringe months and months worth! Light fitting needed a clean and tidy up. The telly was a tiny portable, and our room was located above/close to the kitchen all I could hear was cutlery being dropped, which didn't inspire you to use it the next morning. Tea/coffee cups in the bedroom grotty need replacing.
-
4.0review from
Tatty information folder in room, small old fashioned TV with non functioning remote fixed with sticky tape, broken clock radio. Expensive.
-
6.0review from
breakfast in conservatory also the gardens over looking river under staffed waiting for breakfast.tables not cleared fast enough.
