Recent Reviews
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2.0
They redirected me to other carriers Show up and the flight was delayed 4 hours. No reason given. My layover in Xiamen was only 2 hours. They kept wanting me to fly the next day. When I complained loud enough they finally yielded and found an alternative to LAX.
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8.0
Excellent, friendly service on a terrific plane. More leg room than the average (American) airline for a long flight. Had to call Customer Service. They were as helpful as they could be. There was no computer check-in even for people with no bags to check. Long wait on line to check-in. Probably could use more staff at airport. TSA wait that night was also very long. Not Xiamen's fault of course.
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7.6
Overall Ok They stole my laptop on board, and they cannot secure the thief even though we know who it was My bike bag was broken
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7.6
Service in flight was great ! Meals were surprisingly tast and the seatback entertainment was well equipped for the 13 hour journey Since the airline is so small, they don't schedule agents for check-in prior to a couple hours before boarding. That was a bit frustrating when we wanted to be at the gate early.
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6.0
In-flight service were adequate. Not much offer for alcoholic beverages. Staff not much English speaking. Xiamen is very bad for transit passenger. 3 immigration check points 3 security baggage checks Has to pick up boarding pass with long lines. Cannot reserve seat on line.
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8.3
on time food no movies
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2.0
Their price Delays, delays and more delays. Then cancellations after!!!
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9.3
GOOD Service, Great Priceing!!!
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2.6
The delay was extremely horrible causing us to miss our flight and then put us on a flight that was once again delayed for another 6 hours. The crew was still hesitant on disclosing the time we would be leaving
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2.0
The staff was rude and the flight was delayed twice.
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8.0
Excellent, friendly service on a terrific plane. More leg room than the average (American) airline for a long flight. Had to call Customer Service. They were as helpful as they could be. There was no computer check-in even for people with no bags to check. Long wait on line to check-in. Probably could use more staff at airport. TSA wait that night was also very long. Not Xiamen's fault of course.
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8.3
on time food no movies
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9.3
GOOD Service, Great Priceing!!!
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7.6
Overall Ok They stole my laptop on board, and they cannot secure the thief even though we know who it was My bike bag was broken
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7.6
Service in flight was great ! Meals were surprisingly tast and the seatback entertainment was well equipped for the 13 hour journey Since the airline is so small, they don't schedule agents for check-in prior to a couple hours before boarding. That was a bit frustrating when we wanted to be at the gate early.
review from
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2.0
They redirected me to other carriers Show up and the flight was delayed 4 hours. No reason given. My layover in Xiamen was only 2 hours. They kept wanting me to fly the next day. When I complained loud enough they finally yielded and found an alternative to LAX.
review from
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6.0
In-flight service were adequate. Not much offer for alcoholic beverages. Staff not much English speaking. Xiamen is very bad for transit passenger. 3 immigration check points 3 security baggage checks Has to pick up boarding pass with long lines. Cannot reserve seat on line.
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2.0
Their price Delays, delays and more delays. Then cancellations after!!!
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2.6
The delay was extremely horrible causing us to miss our flight and then put us on a flight that was once again delayed for another 6 hours. The crew was still hesitant on disclosing the time we would be leaving
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2.0
The staff was rude and the flight was delayed twice.
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