Accessibility and suitability
General
Basics
Services and conveniences
Dining
Bathroom
Things to do
Bedroom
Family friendly
Pool
Parking and transportation
Media and entertainment
Outdoor
Laundry
Workspace
Health and safety
Fitness
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers a wide range of amenities, including a golf facility, a water park for little ones, spacious and clean rooms, and a variety of dining options.
What can I expect from the hotel's cleanliness and customer service?
Guests can expect clean and newly renovated rooms with friendly and helpful staff. However, some areas may need maintenance, and the pool closes early.
What practical information should I know about the hotel's dining options?
The hotel offers order-based restaurant service, but some amenities like the coffee shop and certain restaurants may be closed. Additionally, the location is a bit far from the city.
When is the best time to visit the hotel?
The hotel's high season is in June, and the low season is in September. It's important to note that some amenities may be closed due to COVID-19 recovery efforts.
What are the unique offerings of the hotel's location and surroundings?
The hotel is situated in a peaceful and natural environment, with a beautiful view over the lake and pool. However, it's important to note that the hotel is somewhat far from the airport and town.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Renting a Car
Due to the hotel's distance from the airport and town, guests suggested renting a car for easier transportation.
Check Pool Hours
Some guests were disappointed with the early pool closure, so it's advisable to check the pool operating hours in advance.
Verify Available Amenities
As some amenities were closed during guests' stays, it's recommended to verify the availability of specific facilities or services before booking.
Plan for Dining Options
With limited on-site dining venues, guests suggested planning for meals, especially breakfast, and exploring off-site dining options.
Confirm Shuttle Service
While some guests appreciated the shuttle service, others noted that it may not be available at all times. It's advisable to confirm the shuttle schedule and availability.
Inquire About Early Check-in
Guests mentioned a fee for early check-in, so it's recommended to inquire about this policy if planning to arrive before the standard check-in time.
Consider Nearby Attractions
The hotel's proximity to attractions like the Leopalace Resort Country Club and Hamamoto Tropical Fruit World makes it convenient for guests interested in exploring these places.
Verify Room Cleanliness
While many guests praised the spacious and clean rooms, some mentioned cleanliness issues. It's advisable to verify the room's cleanliness upon check-in.
Accessibility Considerations
For guests with accessibility needs, it's recommended to inquire about specific accessible features, such as wheelchair accessibility and adapted bathrooms, to ensure a comfortable stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | July |
|---|---|
High season | February |
Average price (weeknight) | $174 |
Average price (weekend night) | $149 |
Value for money | 8.4 |
|---|---|
Distance to city center | 1.5 mi |
Nearest Airport | Tamuning Guam Intl |
Distance to airport | 6.2 mi |