Holiday Inn Express Zhangjiagang East By IHG

The food options at the hotel are limited, but the breakfast is good and can fulfill basic requirements. However, there is no room service available.

The cleanliness is okay, but some decorative parts in the room may need repair or replacement. Additionally, despite being a non-smoking room, there were some complaints about the smell of cigarettes.

The breakfast is simple but good, and the staff is friendly and helpful. It can fulfill basic breakfast requirements.

During some stays, guests reported noisy construction nearby that started quite early. This may have caused some inconvenience.

The staff at the hotel are friendly and helpful, which contributes to a positive guest experience.

Some guests mentioned that rooms facing away from the construction site were quieter, so it might be worth requesting a room in a quieter area of the hotel.

The hotel is conveniently located near the business district, making it a good choice for business travelers with activities in the area. Additionally, there are several attractions within driving distance, such as the Jiangsu Yushan Mountain National Forest Park and Changshu Museum.

Despite being a non-smoking room, a guest reported a cigarette smell, so it may be helpful to confirm non-smoking room availability and cleanliness upon check-in.

Guests appreciated the breakfast, which was described as simple but fulfilling. It's a good option for those looking for a basic breakfast to start the day.

Multiple guests praised the friendly and helpful staff, indicating a positive guest service experience.

Some guests mentioned noisy construction nearby, so it might be beneficial to inquire about the current status of any ongoing construction when booking or checking in.

Guests noted limited food options and the absence of room service, so it's advisable to plan for meals outside the hotel if more dining choices are preferred.

A guest suggested that certain decorative elements in the room needed repair or replacement, indicating a need for attention to room maintenance.

While some guests found the cleanliness acceptable, others mentioned areas that needed improvement, suggesting a need for consistent attention to cleanliness throughout the hotel.

The hotel offers various accessibility features, including wheelchair accessibility, lowered sinks, and adapted bathrooms, making it suitable for guests with mobility needs.