Guests will enjoy their stay at Embassy Suites by Hilton San Juan Hotel & Casino in beautiful San Juan, Puerto Rico. This all-suite hotel situates itself in the Carolina area of San Juan and is only two blocks away from Isla Verde Beach. The hotel features a tropical, free-form outdoor pool and waterfall surrounded by verdant foliage. The spacious two-room suites offer guests a private bedroom and separate living room with a dining and work area. The living room in the suites features a refrigerator, microwave, wet bar, a sofa bed, and a TV in every room for guests to enjoy.
Embassy Suites San Juan offers great value with a free made-to-order breakfast each morning and complimentary reception in the evening. Guests can meet with friends and enjoy a relaxing coffee in our tropical atrium, or they can stay connected to the office, family, and friends with complimentary WiFi. Meanwhile, guests may want to keep up their gym routine in the fully-equipped fitness center or arrange a tour of nearby Old San Juan at the Tour Desk. If relaxation is desired, guests can spend the day relaxing with a spa service. In the evenings, guests can sip cocktails at the Oasis Casino and Lounge with live entertainment on weekends.
Perhaps the best part, no passport is required for US citizens to visit Puerto Rico, making Embassy Suites San Juan an easy getaway for any American guest. Also, guests planning a business meeting can utilize the large event space, while special spaces ideal for weddings can also be booked for that extra special occasion.
Services and conveniences
Things to do
Basics
Dining
Media and entertainment
Pool and spa
Outdoor
Laundry
General
Family friendly
Parking and transportation
Accessibility and suitability
Workspace
Health and safety
Bedroom
Fitness
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel features a tropical, free-form outdoor pool and waterfall surrounded by verdant foliage. The spacious two-room suites offer guests a private bedroom and separate living room with a dining and work area. Guests can enjoy a free made-to-order breakfast each morning and complimentary reception in the evening. Additionally, guests can meet with friends and enjoy a relaxing coffee in our tropical atrium, stay connected with complimentary WiFi, and keep up their gym routine in the fully-equipped fitness center.
What can guests expect from the hotel's dining options?
Guests can enjoy a delicious breakfast with options like omelettes, oatmeal, fresh fruits, bagels, and coffee. The hotel also has a restaurant, bar, coffee shop, and a pool bar for guests to sip cocktails at the Oasis Casino and Lounge with live entertainment on weekends.
What practical services are available at the hotel?
The hotel offers practical services such as daily housekeeping, contactless check-in/check-out, ATM on-site, business center, wake-up service, car rental, tour desk, 24hr front desk, safety deposit box, and laundry facilities.
What are the nearby attractions and activities?
The hotel is conveniently located near Isla Verde Beach, Carolina Beach, and various parks. Guests can also enjoy activities like scuba diving, snorkeling, windsurfing, and hiking in the area.
What are some common concerns about the hotel?
Some guests have mentioned concerns about the cleanliness of the rooms, the availability of room service, and the front desk being understaffed. Additionally, a few guests found the hotel to be noisy and felt that the rooms were outdated.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Complimentary Breakfast
Guests appreciated the free made-to-order breakfast each morning, making it a great way to start the day without additional expenses.
Consider Bringing Earplugs
Some guests noted that the noise level from the casino and lounge could be disruptive, so packing earplugs might be helpful for light sleepers.
Explore Nearby Attractions
The hotel's proximity to Isla Verde Beach and other nearby attractions makes it convenient for guests to explore the area without traveling far.
Check Room Amenities
While the suites offer a range of amenities, some guests mentioned that the rooms were dated. It might be helpful to check with the hotel about the condition of the specific room before booking.
Plan for Parking Costs
Several guests mentioned that parking can be costly, so it's worth factoring this into the overall budget for the trip.
Utilize the Tour Desk
Guests looking to arrange tours of nearby Old San Juan found the tour desk to be a convenient resource for planning their activities.
Consider Noise Levels
Some guests noted that noise from the highway and surrounding areas could be audible in certain rooms, so it may be beneficial to request a quieter room location.
Take Advantage of the Evening Reception
The complimentary evening reception was highlighted as a great way to unwind and socialize, offering a nice perk for guests.
Inquire About Room Cleaning
A few guests mentioned issues with room cleanliness and maintenance, so it might be helpful to communicate any specific preferences or concerns with the hotel staff.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | October |
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High season | December |
Average price (weeknight) | $311 |
Average price (weekend night) | $398 |