Perfect location. Old world charm. Beautiful view.
3 stars
La Terraza de San Juan
Photos of La Terraza de San Juan
Overview
Colonial hotel with a rooftop terrace and a 24-hour front desk An outdoor pool, a poolside bar, and a rooftop terrace are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and laundry facilities. Change of towels is available on request. La Terraza de San Juan offers 24 accommodations with iPod docking stations and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 40-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This San Juan hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for La Terraza de San Juan
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at La Terraza de San Juan
- Outdoor pool
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
- Airport shuttle
- Internet
- Parking
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Conditioner
Kitchen
- Oven
- Microwave
- Kitchenware
- Stovetop
- Toaster
- Refrigerator
- Dining area
- Kitchen
- Kitchenette
Bathroom
- Shower
- Shower cap
- Additional toilet
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Services and conveniences
- Concierge service
- Room service
- Tour desk
- Key access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Accessibility and suitability
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Designated smoking area
General
- Family rooms
- Seating area
- Tile/marble floor
- City view
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Washing machine
Media and entertainment
- Flat-screen TV
- Streaming service
- TV
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Pool
- Pool bar
- Outdoor pool
- Pool with a view
Parking and transportation
- Parking
- Airport shuttle
Outdoor
- Terrace/Patio
- Balcony
Dining
- Grocery deliveries
- Vending machine (drinks)
Health and safety
- Daily housekeeping
- Safe
Workspace
- Fax/photocopying
Reviews of La Terraza de San Juan
7.5
Good
943 verified ratings
Wonderful
389
Very good
181
Good
126
Okay
77
Fair
63
Mediocre
33
Poor
74
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, especially in Old San Juan, where they enjoyed easy access to historic sites and a charming atmosphere. However, many felt that the hotel was overpriced for the quality of amenities and services provided, with complaints about slow breakfast service, limited WiFi, and some maintenance issues. Overall, while the staff was friendly and helpful, guests expected more for the price they paid.AI-Generated from customer reviews
Reviews(9)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.5 out of 10
621 reviews
8.1 out of 10
11 reviews
6.2 out of 10
6 reviews
8.8 out of 10
9 reviews
All reviews
Waited 30 minutes to check in. No one was at reception. No one answered phone's anywhere in the hotel. Room door jamp grossly out of alignment - use you shoulder. HVAC missing remote. Clerk came when called (once) to adjust the temp then left with his remote! TV operation was a total mystery - markings on the remote were worn off a long time ago. Bathroom - little or no hot water. Towels, only 2, ...
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Pros (+) Quiet hotel, very cute rooms, clean, fun rooftop atmosphere with great city views a pool and lots of spots to lounge.
Cons (-) The elevator is so incredibly slow. You are given an actual key for the door, not a card and that is a pain to keep track of.
Pros (+) It’s a beautiful colonial style boutique hotel in the heart of old San Juan. The rooms are gorgeous - with tiles on the floor and high wooden beamed ceilings. Bed was large and really comfortable.
Cons (-) Water in the bathroom was lukewarm at most. Breakfast service was extremely slow and food quality was poor.
Pros (+) Proof super friendly and helpful and the place was awesome!!!! Perfect location
Pros (+) La Terraza is a beautifully restored hotel with tile flooring, alcoves, and a beautiful rooftop terrace. There are modern touches as well like walk in showers, flat screen TVs, and a rather reasonably priced mini bar. The beds were very comfortable and the view from the terrace was pretty impressive. Last but not least, Carmen, the front desk manager/coffee barista was incredibly charming, kind, a...
Cons (-) There is virtually no street parking available which I believe is just a symptom of that part of the city. However, there is a parking garage around the corner but it's a flat rate of $20/24-hrs so be prepared. We also had a difficult time getting to the hotel once we reached Old San Juan due to construction and lots of one way streets. I suggest avoiding the rental car and using some sort of publ...
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Pros (+) Quaint. The staff was very friendly and hospitable. It was a perfect location for seeing old San Juan
Cons (-) The room we had was next to the kitchen so we heard noises throughout the night. But it wasn't bad and I would still come back. My wife and I loved the room overall.
Pros (+) The facilities and staff were excellent. Beautiful rooms, old world charm with modern water pressure and comfy beds. St. Germain is just down the street, and fabulous coffee right around the corner.
Cons (-) The infinity pool is hoy tub sized, but the view is lovely.
Pros (+) The hotel had so much character and thought put into every detail. our room was gorgeous! They were very accommodating about us leaving our luggage in a side room when we were several hours early for check in.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at La Terraza de San Juan?
Guests have described the beds as extremely comfortable, ensuring a good night's sleep during their stay.
Is parking available at La Terraza de San Juan?
Unfortunately, there is no parking available at the hotel. However, the location is excellent and within walking distance to many attractions.
How is the food quality at La Terraza de San Juan?
While some guests mentioned that breakfast was not evident, others found the breakfast to be great. The hotel also offers a restaurant and grocery deliveries for dining options.
How clean are the facilities at La Terraza de San Juan?
Guests have praised the cleanliness of the rooms and bathrooms, ensuring a comfortable and hygienic stay.
What can I expect from the customer service at La Terraza de San Juan?
The staff at the hotel have been described as very friendly, helpful, and accommodating, ensuring that guests have a great time and providing excellent recommendations around town.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Natural Light
Some guests mentioned that certain rooms lacked natural light, so consider requesting a room with ample natural light to enhance your stay.
Explore Nearby Attractions
The hotel's location in the heart of Old San Juan allows for easy access to various attractions such as Viejo San Juan, Catedrál de San Juan Bautista, and San Juan National Historic Site. Take advantage of this proximity for a convenient and enriching experience.
Consider Room Selection Carefully
While some guests enjoyed spacious and comfortable rooms, others encountered issues such as lack of natural light, noise, or malfunctioning amenities. Take time to review room options and consider potential drawbacks mentioned in reviews.
Check Rooftop Pool Conditions
Several guests noted issues with the rooftop pool, including cloudy water and cleanliness concerns. If planning to use the pool, it may be beneficial to inquire about its current condition upon arrival.
Be Mindful of Noise Levels
Some guests reported noise disturbances, particularly in rooms facing the street or near staff areas. If sensitive to noise, consider requesting a quieter room location during the booking process.
Verify Amenities and Services
While some guests praised the hotel's amenities and services, others encountered issues such as non-functional air conditioning, lack of bar service, and maintenance concerns. It may be helpful to verify the availability and condition of specific amenities and services before arrival.
Consider Off-Peak Visits
The hotel's low season is in October, while the high season is in May. Consider visiting during the low season for potentially lower rates and fewer crowds.
Take Advantage of the Terrace
Guests appreciated the hotel's terrace/patio and balcony areas. Consider spending time in these outdoor spaces to enjoy the ambiance and views.
Inquire About Parking Options
Some guests mentioned challenges with parking. If traveling by car, it may be beneficial to inquire about parking options and any associated costs or alternatives in the area.
Engage with the Concierge
The hotel offers concierge services, which can be valuable for obtaining local recommendations and assistance with planning activities. Consider engaging with the concierge for personalized guidance during your stay.
Location
262 Calle Del Sol, San Juan 00901
What's nearby
- Viejo San Juan119 yd
- San Juan Museum of Art & History237 yd
- Ponce de Leon Statue296 yd
- San José Church320 yd
- San Juan National Historic Site0.3 mi
- Museo de Las Americas0.3 mi
- Casa Blanca0.3 mi
- Castillo de San Cristobal0.3 mi
- Castillo San Felipe del Morro0.6 mi
- The Capitol of Puerto Rico0.6 mi
- National Guard Museum0.9 mi
- Luis Muñoz Rivera Park1.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about La Terraza de San Juan
Low season | September |
|---|---|
High season | November |
Average price (weeknight) | $160 |
Average price (weekend night) | $235 |
When to book a room at La Terraza de San Juan
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.3 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | San Juan Isla Grande |
Distance to airport | 1.4 mi |
Everything you need to know for your stay in San Juan
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